LG Electronics — question mark on quality of lg products and irresponsible and negligence in service of lg

Address:	DELHI
Website:	www.lg.com

This is to inform you about some discrepancies have been found in lg co’s product and services :-

ref. : complaint no. Rnp[protected] dt. 02/09/20

As per engineer visit on dated 02/09/20 report that gas leaked in joint regarding complaint:-

Which puts a question mark on the quality of lg brand"?

First, gas leakage in the joints of refrigerator during a short period from purchase of set is not acceptable / justified? It shows the manufacturing defective product.

secondly, i have paid the amount of rs. 1, 394/-twice to m/s k. J. Solutions and direct service lg centre (Copies duly attached) for my other product, i. E., a 22 years old single door refrigerator against leakage in a short interval, which is also refundable .

In the view of above either repair the faulty product at your own level "without any cost/charges " with guaranteed and satisfactory service or replace the manufacturing defective productive piece immediate without the wastage of time and energy.

i am suffering mental agony and harassment due to irresponsible and negligence in service of lg co., a reputed brand which could not be compensated in the terms of money, so, look into this matter seriously, otherwise i will be compelled to forward this matter to higher authorities and statutory departments for vindication of my right. Waiting for your early positive action to make trust in lg in the future.

thanks and regards
rajesh arora
Mob. No. [protected]
[protected]