LG Electronics — Refrigerator ice maker

Address:2093 W Angelo Way, Queen Creek, AZ 85142

A technician discovered a broken wire (pink) that stopped the ice and water dispenser from working. The wire can’t be repaired or replaced due to the design of the system.

The faulty design caused the wire to be damaged by the opening and closing the door. The repair cost is $650.00. Total replacement of the door.

A wire that should have been protected from damage by your design team requires a complete door replacement.

LG needs to cover the replacement, preferably by a Lg technician.
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Dear Customer,

Sorry to know that your experience with us was not a pleasant one. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG Customer Support Team
Deputyla's [Complaint's author] reply, Jan 12, 2022
Regards,
Larry A Deputy
719-440-1900
Mechanical Systems Commissioning
Soli Deo Gloria
[email protected]

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