LG Electronics — Refrigerator model gl-d322rpjl

Address:

600034

My double door lg fridge is not getting cooled. When i lodged a complaint during the first week of april, 2017, one technician had come and given a quotation for rs.2300.00 as he was not able to furnish suitable replies to my questions i had lodged another complaint. This time a new technician had come and given a quotation for rs.6420.00. Why is this so? Is lg cheating the customers? I have sent so many e-mails to your customer care division and also feed back through online survey. Nothing is happening. They are compelling me to pay rs.6240.00. Why i should pay rs.6420.00?

O. K, finally i agreed to pay the cost of the spares but not service charges. Even then your area service manager at chennai is adamant and demaning me to pay rs.6420.00.

Please therefore interfere in the matter and resolve the issue to my satisfaction. Do not leave me disappointed once again.