[Resolved] LG Electronics — Refrigerator not cooling | |||||
First complain registered on 22april morning. Technician came at 5pm to check & reported gas leak. Promised call back and repair by 8pm. No call back received. Called customer care again. They gave a number of the workshop. Asked us to contact workshop directly. On calling workshop no definite reply was given and thereafter calls were not attended to by them. Finall technician to repair gas leak arrived at 3pm on 23 april. Filled gas, collected money & left. Didn't bother to check if cooling properly. Fridge still not cooling so reported to customer care on 23 april night. Got call from technician at 11am saying will send someone to repair. No one arrived. Called again and again to get some definite reply. Finally reply given was - don't know when he will come, maybe tomorrow or later. Are we expected to leave our job and wait at home day after day waiting for the technicians. Was this information helpful? | |||||
Jun 6, 2017 Complaint marked as Resolved LG Electronics customer support has been notified about the posted complaint. Verified Support May 06, 2017 LG Electronics Customer Care's response Dear Customer, We regret the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern. Regards, LG India | |||||
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