[Resolved]  LG Electronics — Refrigerator not prepared in time

Address:

Vadodara, Gujarat

Our Complaint # is RNA[protected]. We had registered the complaint on 28/9/2014. We were told a person will come within 24 hours. The person came only on 1/10/2014. He took away the Refrigerator on 1/10/2014. We called the mechanic on 4/10/2014 (Mr. Vipul Patel [protected]) he told to contact the service centre (Phone #[protected], the supervisor their said that it will take time. We were told that the refrigerant had leaked because of a cracked tube. We again called all the numbers & Mr. Shailesh (Service Centre Head [protected] ) on 6/10/2014 but no one is picking up the phone. Our Refrigerator is not available since last 8 days!! Our request was at least the phone should be picked & we should be told the status.