LG Electronics — refrigerator not working properly... and creating issue...

yachna chauhan

from Chennai, Tamil Nadu

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

Hi.
I have purchased lg refrigerator in the month of march 2016 as per norms its oit warranty but we never expect that just after completion of warranty unit creats issues. My refrigerator is not working properly. I called at customer care they asked me to pay 450 rs for service charges and if part needs to be replace then amount of part also to be paid.
I have spend 32 k bucks not to avail service just fir 1 year. If this is its quality it will make me cry for rest of the years.
I am looking for the better solution. Looking forward for the revert from lg team.

Was this information helpful?

No (0)

Yes (0)

LG Electronics customer support has been notified about the posted complaint.

Sep 09, 2017

Updated by yachna chauhan I have purchased double door lg refrigerator in march 2016 347 ltrs. After just completion of warranty unit is creating issues no cooling is there my stuff is getting spoil.
I lodge a complaint technician cane and said whole duct and sensor needs to be replaced. Approx 2100 rs needs to be spend. He also told that this problem occured in many units in noida area.
Now the point is if i had already invest enough amount of the unit so atleast unit can work for 2 years without any issue.
I will not pay a single penny and lg will resolve my issue free of cost. As my unit is new.
I am waiting for the revert from lg team
Yachna chauhan
[protected]