LG Electronics — Request number : cna[protected] rude technician, pathetic behaviour and worst service!!!

Address:	Pune, Maharashtra, 410506
Website:	www.lg.com/in

Request number : cna[protected]
Rude technician, pathetic behaviour and worst service!!!
I have 3 lg products. Washing machine, ac and fridge. Tell me one thing. Do your technicians do us a favour by visiting? He blindly tells me to replace the whole pcb. He has no clue what part has gone. Says company policy. My father asked him to give in writing or call higher manager. He called up some colleague of his and spoke in local language. Was rude to my father. I was paying him 300 rs for doing absolutely nothing but after his attitude i had second thoughts. He himself became a tiger and says, "fine i don't need the money".

I am army officer and we live by honour and respect. I will wait for some of the senior management to respond. Leave aside the repairs, i want the same technician to come and apologise to my father and collect the visiting fees. Else i am really considering to go a little public on this one. See, s like lg has too many customers and so they don't care. Reflects clearly from the type of people you hire. Might as well hire goons and mawalis.

Name of technician - arun ghosh - pcmc branch, pune