LG Electronics — Service after sale

Address:	Rangareddy, Andhra Pradesh, 500035
Website:	LG

Complaint registration number : rnp[protected]Thru [protected])
Date of registration: 24th april 2017
Product: lg split ac
Said complaint was registered on 24th april 2017 vide rnp[protected].
25th of april 2017: received a call from mr. Mehdi introducing him self as service engineer at about 1330 hours to which i requested him to visit my place after 1800 hours for which he accepted.in between 1800 to 2000 hours there were n numbers of calls for which no out come.
26th of april 2017 received call from same guy inquiring about the complaint to whom i intimated that the problem is with swinger and requested him to come along with required spare part. As advised sent photograph of the unit thru whatsup to mr. Shiva kumar [protected] reported to be customer officer from whom i am not getting no reply till new.
From 27th april 2017: contacting [protected] to remind and as advised by mr. Sanjay, mr. Bheem and mr. Prasad reported to be some team leaders contacted mr. Kishore [protected], mr. Rakesh [protected] and ms. Lakshmi [protected] and [protected] wasting time and money which all went useless till now.
Today the 7th may 2017 received calls from one mr. Prabhakar who advised to contact mr. Shiva kumar on [protected] whom i was trying to but getting no reply and about 2100 hours of today received a call from one mr. Manoj claiming him self from lg service from delhi asking for details of complaint.
Important point to be noted that, this sort of game was took place some one and half year back when i requested for some repairing for the unit which was replaced with lower level of my unit with out my concerned and i could not get the original till date even after vigorous efforts.
Kindly see that, my problem is addressed at the earliest and i must not cheated again by lifting this unit also by the great cheating lg. (Sorry to mention this but try to understand the loss)