[Resolved]  LG Electronics — Service call not completed

Address:

Kolkata, West Bengal

I had purchased an LG convection microwave on 24.10.2008 from an exclusive LG dealer in Kolkata. The model no. of the machine is MC 7688DP. The machine has been under constant AMC since expiry of the guarantee period. The present AMC is supposed to expire on 14.03.2015.Recently I had booked a service call(RNA[protected] as the timer knob is giving trouble. The service engineer on call informed that the spare is not readily available. After that I was called from your office and assured prompt service. However even after the lapse of more than a week I am yet to receive either any service or a courtesy reply. So Life's not good for me as you promise.