[Resolved]  LG Electronics — Service Harassment by LG technical Engineers

Address:

Ghaziabad, Uttar Pradesh

Hi job no RMA[protected] invoice number : 11523, Registered mobile : [protected] This email is in ref. to the service held on 30.7.2014. We have been forced to write to you about the night mare service being rendered by the LG which not only costing us dearly, also an untold pain to my above 60 years of age parents . Almost 04 visits have been made by junior to senior engineer of LG and have changed and charged for various parts but still the fridge is not working. None of two engineers are on the same page rather blaming each other for improper diagnose. Till date as per there suggestions various parts have been replaced but now they have come up with new diagnose and want us to replace the thermostat. Its quite apparent that LG engineers are unnecessary harassing us and making money by replacing working parts. We would like to see an immediate action otherwise forced to go to consumer court with all the proofs for harassment to senior citizen. I would also like to add that, this type of service in intolerable .Have this experience being a further pain to us, we would be bound by LG to spread our experience with our colleagues, our corporates as well as on our social gatherings to avoid such pain to others as a "Warning" message. This kind of behavior and service in the world of social connect and cut throat competition can be fatal for any organization or individuals. Thanks
Soon will add some photo proofs of service as well.