[Resolved]  LG Electronics — Service of Air conditioner

Address:	600020
Website:	LG

I lodged a request to service my non working LG spit AC, which is not under warranty in feb 2017 with LG customer service toll free number [protected]. They redirected the request to chennai based service center Charm Engineers. The service engineer came and serviced the AC and I was asked to pay Rs.6199/-. I paid the amount and got he bill for the same on 16-feb-2017. They gave the assurance that going forward AC will work. However within a month again it was working and i again lodged a complaint through LG call center on 11th March 2017 and I got the service ticket RNP[protected]. They again redirected to Charm Engineers and they told that there will not any charge and they will do it free of cost since the complaint is within a month. The service engineers came after multiple reminders from my end and now they are again saying they have to change the copper rod and gas has to be filled again and they will charge for the same and still they are not sure whether the AC will work after repairing. If they would have informed me in feb 2017 itself that it not work servicing the AC I would have gone for new AC instead of servicing the old AC and spending so much amount. This is atrocious they have looted repaid charges from me. Pl look into it and refund my repair charges which I paid in FEb 2017. I have attached the service bill for your reference.