LG Electronics — Service unattended even after 10 days of lodging complaint

Address:

600081

On 5 dec, 2016 i lodged a complaint regarding leakage of black substance in my freezer. No. Rnp[protected].
On 10 dec, 2016 i receive an sms saying that my service has appointment has been re-fixed whereas i never received any call from your end. No. Rnp[protected].
Today is 15 dec, 2016 and its been over 10 days since i lodged a complaint but no action has taken place so far despite my priduct still being in warranty period.
Also i have raised complaints on same issue twice earlier since september but none of your technicia s have come out with permanent solution.
Let me know if you are at all interested in carrying out the service or not.
This was the first time i purchased any lg product and trust me this will remain the last. Such worst products, worst service and 0 level of knowledge of your technicians.