LG Electronics — Split AC Model LSA3UR2F

Address:

Mumbai City, Maharashtra

Sr.no.303PAPD084040CID; 303PAEB017332COD We had complained on 19th March 2015 that AC was not cooling the room. Person from the service centre - Bhushan Airconditioning Pvt Ltd, Andheri East, Mumbai inspected the installation and said gas leakage suspected from condenser coil .Took the AC to service centre on March 20th for checking. No response from them after that despite repeated calls. On April 3rd they brought back the unit and installed it saying no problem detected. Tested the piping for leakage with nitrogen. No problem reported. Rechecked cooling after installation which is less .have said will fill more gas today and recheck. Billed me for Rs.4627/- for gas and Rs. 560 for services.Cause for Problem of gas leakag.e not yet diagnosed and terrible delay of 12 days. Very poor service response and have to pay without knowing why the gas leaked .In this case need to be compensated and given free service for inordinate delay and poor service.