LG Electronics — Taken extra interest charges on No emi cost

Dear Concern,
I bought an LG AC from Sahu agencies kapoorthala, lucknow at the rs 40290/- . I got brand discount of Rs 2000/-. and finally I paid rs 38290/- through ICICI credit card in 9 month EMI Rs 4506/- per month on NO EMI COST scheme. . Mr. Ashish ( sales Man) and his Manager committed to me. he will not take any interest charge to me. however I have to pay, Interest charge Rs 2264/- and it will be cash back by the bank . I informed to them that It is clearly written in sales invoice that only Rs 1500/- will be cashback. he said to me don't worry you will get all interest charges after 90 days. when I return back to him on 12 June 2022. he refused that and said no interest charges are taking from you, all are processing charges only, I have shown to him my credit card details that I am paying interest and it is not any processing fees.
Kindly help me to get my interest charges Rs 764/- ( Rs 2264/- less Rs 1500/- cash back received).
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LG Electronics customer support has been notified about the posted complaint.
Verified Support
Jun 25, 2022
LG Electronics Customer Care's response
Dear Customer,

We understand how inconvenient this could be and sincerely apologize for the same. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG Customer Support Team
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