[Resolved]  LG Electronics — the new washing machine is not working

Address:00202

We've bought a new waching machine in egypt from about ten days, in the second use within just a week from the date of purchasing it gave us "de" error, we've tried every possible solution with the customer service, then they sent a technician who said that the "new washing machine" needs a spare part. Since that time nothing happened, we call them every day and all we get is promises of fixing it and nothing happened till now (A whole week passed in vain). We are so upset, and sorry for buying such a disappointing machine.
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Aug 11, 2019
Complaint marked as Resolved 
LG Electronics customer support has been notified about the posted complaint.
Verified Support
Jul 05, 2019
LG Electronics Customer Care's response
Dear Customer (Samar Mohsen Waheeb),

We regret the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG Customer Support Team
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