[Resolved]  LG Electronics — Theft

We called LG support to book technician to repair our LG washing machine.2 Techicians from LG came (their contact numbers are [protected]/[protected]).
The washing machine was making noise while washing otherwise it was working fine.The technician said he is not aware of the problem and he has to take the motherboard along with him to check it thoroughly.we agreed.
The next day he called and said motherboard is damage and we will have to pay 8k for repair.we said we do not want to change motherboard, kindly return as it is because it was working fine. He said we opened the motherboard and it's no more working now.since then both of them are not picking our call.Its been almost a week they are not receiving call.we ordered a new washing machine and it's a huge financial loss for us.This is highly unacceptable.
+1 videos
Was this information helpful?
No (0)
Yes (0)
Aug 6, 2021
Complaint marked as Resolved 
LG Electronics customer support has been notified about the posted complaint.
Verified Support
Aug 07, 2020
LG Electronics Customer Care's response
Dear Customer (prerna avijit singh),

We regret the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG Customer Support Team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    LG Electronics
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    7063
    Pending
    0
    Resolved
    4008
    LG Electronics Phone
    +91 12 0256 0941
    +91 12 0256 0940
    +91 12 0256 0900
    LG Electronics Address
    P NO - 51,Surajpur Kasna RD, Udyog Vihar, Greater Noida, Uttar Pradesh, India - 110001
    View all LG Electronics contact information