[Resolved] LG Electronics — Theft | |
We called LG support to book technician to repair our LG washing machine.2 Techicians from LG came (their contact numbers are [protected]/[protected]). The washing machine was making noise while washing otherwise it was working fine.The technician said he is not aware of the problem and he has to take the motherboard along with him to check it thoroughly.we agreed. The next day he called and said motherboard is damage and we will have to pay 8k for repair.we said we do not want to change motherboard, kindly return as it is because it was working fine. He said we opened the motherboard and it's no more working now.since then both of them are not picking our call.Its been almost a week they are not receiving call.we ordered a new washing machine and it's a huge financial loss for us.This is highly unacceptable. +1 videos Was this information helpful? | |
Aug 6, 2021 Complaint marked as Resolved LG Electronics customer support has been notified about the posted complaint. Verified Support Aug 07, 2020 LG Electronics Customer Care's response Dear Customer (prerna avijit singh), We regret the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern. Regards, LG Customer Support Team | |
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