[Resolved]  LG Electronics — under warranty fridge compressor not being repaired since 10 days after repeated follow ups

Address:122001

Brought a fridge in 2013 which was promised to be best modal of lg. Fridge compressor which was under guarantee/warrantee (5year old) went off. Complain lodged on 4th sept (Rnb[protected]. Repeated promise by service people but no resolution. Now service people says they don't have part and i should sell my fridge. Highly irresponsible behave by lg. Pls take complaint seriously and provide me new compressor (As it is under guarantee/warrantee). Today its been 10 days and i am without fridge at my home. Please treat complain on high priority and take it seriously

I have escalated it on lg website twice and following acknowledgment were provided cn[protected], cn[protected].

Ref : rnb[protected], cn[protected], cn[protected]
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Oct 15, 2018
Complaint marked as Resolved 
LG Electronics customer support has been notified about the posted complaint.
Verified Support
Sep 14, 2018
LG Electronics Customer Care's response
Dear Customer (ajit0206),

We regret the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG Customer Support Team
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