LG Electronics — Unethical behaviour

Address:Belgaum, Karnataka, 591237

We had purchased lg lcd model of lg brand from a dealer on 10/08/2012 after few months we got a complaint in the set on 03/02/2013 so we launched a complaint on that date complaint no is rna[protected] the nature of complaint was different whenever the lcd we made on after few hours it wold atomatically switch off and after few hours when we switch on it was getting started so the tecnician came to our home sat for few mins and went away saying no complaint in set even we took the set to dealer where the problem was arrived but the service people took back the set to service station of belgaum three times in these past two years and told us that therre is no complaint in it and now few days back they told us that now there is a fault in it and u need to pay 13000 rupess for part replacement so we told them that we had launced a complaint for same issue in warranty period where u refused saying that there was no complaint so we want justice for this issue hope u understood my problem please let me know any further details on [protected]
Was this information helpful?
No (0)
Yes (0)
LG Electronics customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi Rajesh,

We regret the inconvenience caused to you. We have made a note of your complaint and also shared the same with the concerned team. Our customer service personnel will address your issue shortly.

Regards,
LG Customer Support Team
Thanks consumer complaint forum for submitting my complaint, i had got a call from lg service people saying that now ur set is out of warranty and we will not repair your set free of charge but we had launched a complaint in warranty period but they r refusing
so i wanted to know what further action i should take against lg electronics company for this
still we havent recived any proper response from company side so we r further going with legal action against company

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    LG Electronics
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    7063
    Pending
    0
    Resolved
    4008
    LG Electronics Phone
    +91 12 0256 0941
    +91 12 0256 0940
    +91 12 0256 0900
    LG Electronics Address
    P NO - 51,Surajpur Kasna RD, Udyog Vihar, Greater Noida, Uttar Pradesh, India - 110001
    View all LG Electronics contact information