[Resolved]  LG Electronics — Unsatisfied service and poor product quality.

Address:

Kottayam, Kerala, 686603

Unsatisfied service and poor product quality.
ear Sir/Madam

I am writing this email regarding an issue raised recently with the LG K10. I am having an issue while connecting to the pc, either it is not being connected nor have a option to chose the appropriate mode for connection, but it do charge while I connected to the pc. I did contacted to the customer service and performed a few technical procedures (tapping on a option in settings 3 times) to solve the problem, but it is failed unfortunately. And later they asked me to reset it to factory default.

But I cannot do that cause of important and confidential information in my mobile. The major issue is i cannot transfer any document to any other devices or even to the external cards. Whenever I inserted the card it will become a write/ transfer protected- either i could copy/paste nor delete any of the data on the external card and even it won't detect in any other devices while I inserted / connected.

I explained this situation and they do not have any possible solution to solve this issue. As of this issue raised after the latest LG software update, so there should have a possible solution for his issue from LG itself rather than compromising on my data for this inevitably shameful capability and quality of LG and Lg products.

This is not the first time I am having issue with Lg, within the last 4 month, i had to replace a brand new LG phone because of faulty parts and incapability to replace it. It shows that the product quality checking carrying out during the production is substantially pathetic or too ignorant. So they processed for a new mobile and I have no choice left than selecting this pathetic brand itself.

I am writing this email is to have any possible solution to my issue, where selecting an LG device be a worst mistake that I made and it become a pain in my a**.

Looking forward to here A solution to this issue.
thanking you,

Ramsankar
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