[Resolved]  LG Electronics — untrained service engineers at service center delight care services and owner(mr.rinku maurya)

Address:

262701

Bought SidebySide Ref. and Ser Eng.came for Installation & Demo of the Product but he was totally untrained as he doesnot know how to adjust the doors & after complaining to Service Agency Owner (Mr.Rinku Maurya) Delight Care Services, Sitapur, he is talking very roughly and in a very bad way as if he is the owner of LG Brand and have very attitude of having the Service Agency.

In my life I have seen first time the Service Agency Owner of LG brand talks in the way to the customer is totally very unacceptable and will not be tolerated frim anyone.

From such a good brand I have never expected that the Service Agency will be given to the person who does not know how to talk to customers and has not have guts to listen to customers problem and to accept the fault of his Engineers.

As an Architect I have suggested LG for having good service till now but from today having faced such problem on myself, literally I got very hurted and shameful that how I have suggested my client your brand.

I request you to please take strict action against this complaint and give the Service Agency to the Person who should know how to talk with the customers, so that I should get the confidence back from your brand agian which I lost today.

Ar Harshpreet Singh Gulati