LG Electronics — Very poor and improper service

Myself, tanmoy mukhopadhyay is an unfortunate owner of a lg air conditioning machine. Actually i was a loyal customer of lg electronics with so many lg products in my belt for years together. Till now i was reasonably satisfied with the lg service until this nightmare taken place. I am complaining for my ac for around past 2 months (Please refer complaint no rnp[protected] but till date it could not be serviced in a proper manner and fashion and as a result of the same we are facing huge problem in this hot summer. Along with the lg customer care, i had taken up the matter with your local authorities and representatives n number of times, but all in vain.
At the one hand they are counting me as a "loyal customer" on the eve of their completion of 20 years in india and sending me emailers, and at the same time continuously denying the required service, even if i am covered under the amc scheme. Its bit surprising!!!
May i urge you that if you can do something about it.
Thanks
Tanmoy mukhopadhyay
68/24, h p dutta lane,
Golf gardens,
Kolkata — 700033
[protected]