LG Electronics — Very POOR SERVICE by Service Centre & Custmore Care | |||||
LG is such a big brand ... still giving very poor service to its customers. I have a plasma TV of PM series which i purchased 3 years back. on 21st its screen turned white and i registered a complaint . The person came to my place and chek the TV . He told me some part called PY board needs to be repaired ant it will cost me around 2400/- . He ordered that part . and after 2 days some person from LG is calling me and saying that that part is not available with LG so i have to change my Display which will cost around 19500/- inr. means what is this ?/ i requested him to please take your time but please make that part available ! i cannot afford to pay 19500/- in evry three years of purchase. but he didnt listen . he took the service centre person in conference i requested him that too but again he said i[censored] want to reoair the product u have to pay 19500/- . and they both cut my call ! and after that i recieved a msg from LG that my request has been closed due to high repairing charges . ! i didnt said any of them to close my request ! i mean this is rubbish. if LG is selling some product then its their duty to arrange that part from anywhare .. but they denied .. i only want please make that part availabe for my TV . take ur time 1 month 2 month or 3 month . but make that happen . Was this information helpful? | |||||
LG Electronics customer support has been notified about the posted complaint. | |||||
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customer_ name mayuresh salve contact no. [protected]
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