LG Electronics — Warranty denial

Address:Tower-D, IBC KNOWLEDGE PARK, 9thth floor, 4/1, Bannerghatta Main Rd, Bhavani Nagar, S.G. Palya, Bengaluru, Karnataka 560029
Website:www.lg.com/in

Service Request No: RNP[protected]
Reference No : GCP[protected]

Refregrator has stopped cooling upon checking got confirmation as the compresser has gone bad. Even though I've 10years warrante on compresser
executive denied warranty even when I have valid proof.
1. Invoice
2. Online product registration
3. Proof of Serial number confirming same product

After multiple phone calls and CEO escalation one more executive visited and took a video of the Refregrator to send the video for approval.

After 6 days ther was no update and when contacted they have confirmed that they have closed the case mentioning as the executive resovled the issue.
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Dear Customer,

Sorry to know that your experience with us was not a pleasant one. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG Customer Support Team

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