LG Electronics — Warranty denial

Address:Tower-D, IBC KNOWLEDGE PARK, 9thth floor, 4/1, Bannerghatta Main Rd, Bhavani Nagar, S.G. Palya, Bengaluru, Karnataka 560029

Service Request No: RNP[protected]
Reference No : GCP[protected]

Refregrator has stopped cooling upon checking got confirmation as the compresser has gone bad. Even though I've 10years warrante on compresser
executive denied warranty even when I have valid proof.
1. Invoice
2. Online product registration
3. Proof of Serial number confirming same product

After multiple phone calls and CEO escalation one more executive visited and took a video of the Refregrator to send the video for approval.

After 6 days ther was no update and when contacted they have confirmed that they have closed the case mentioning as the executive resovled the issue.
+11 photos
Was this information helpful?
No (0)
Yes (0)
LG Electronics customer support has been notified about the posted complaint.
Complaint comments 


Dear Customer,

Sorry to know that your experience with us was not a pleasant one. Please share your contact details with us and we will get in touch with you soon to address your concern.

LG Customer Support Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    By clicking Submit you agree to our Terms of Use
    LG Electronics
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    LG Electronics Phone
    +91 12 0256 0941
    +91 12 0256 0940
    +91 12 0256 0900
    LG Electronics Address
    P NO - 51,Surajpur Kasna RD, Udyog Vihar, Greater Noida, Uttar Pradesh, India - 110001
    View all LG Electronics contact information