[Resolved] LG Electronics — Warranty issue on lg led tv | |||
I have purchased lg led tv with 1+2 years of additional warranty offer. I was told by the dealer and also by the lg service person that bill is only required to claim the warranty and i would require nothing apart from that. Currently i am facing some display issue in my tv after 13 months of purchase. The company and service person is now saying that i need to provide them with the extended warranty card else i will be charged rs. 14000/- for the repair. The below link on lg website clearly states the 3 years warranty offer. http://www.lgbrandstore.com/in/wm_warranty_term_condition/hat-trick-offers. Html Moreover, lg service is calling me several times either to make repair on paid basis or close the service call. I have raised the issue to lg grievance redressal but their is no reply yet. Contact details: Akash kedia Ph - [protected] Was this information helpful? | |||
Aug 8, 2021 Complaint marked as Resolved LG Electronics customer support has been notified about the posted complaint. | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
61%
Complaints
7063
Pending
0
Resolved
4008
+91 12 0256 0941
+91 12 0256 0940
+91 12 0256 0900
P NO - 51,Surajpur Kasna RD, Udyog Vihar, Greater Noida, Uttar Pradesh, India - 110001
View all LG Electronics contact information
We regret the inconvenience caused to you. We have made a note of your complaint and also shared the same with the concerned team. Our customer service personnel will address your issue shortly.
Regards,
LG Customer Support Team