LG Electronics — washing machine rnp[protected]

CA Surinder Bhaya

from New Delhi, Delhi

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

Registered complaint no. Rnp[protected] with customer care on 31.08.2017 at 9.15 am for repair of washing machine and was assured that technician will visit between 12.30 to 1.30 pm. No visit, no call till date.

Contacted cc again on 31.08.2017 at 2.45 pm and then again on 01.09.2017 at 9.20 am. Instead of helping, they directed me to call the service centre. But even the service centre is not taking call. The cc informed that their supervisor will make a conference call with the service centre. That has also not happened till now.

Trying to submit complaint through email at lg website, the portal not working.
Very very frustating. Very pathetic service. Seems we did a mistake by buying lg product.

Ca surinder bhaya
Noida (Up). Mobile: [protected]

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LG Electronics customer support has been notified about the posted complaint.