[Resolved] LG Electronics — White spot in lg 47lb6500

adepu ramu

from Hyderabad, Telangana

Address:

East Godavari, Andhra Pradesh, 502032

I bought 47lb6500 in april 2015. Within 1.5 year, a white spot came on display and when i raised a complaint, technician came and informed me that it would cost 15k to repair it (some backlight prob). Why the hell to spend 80k to buy tv and within 1.5 year again 15k? worst tv and worst company. I looked the same complaint from many consumers and why the company is not taking it serious? if the life of the tv is just an year, why to sell them? i expected lg to be a brand but from my experience it is the worst company with worst customer support.

Complaintid: rna[protected] assigned to rr electronics

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Oct 27, 2016

Complaint marked as Resolved

LG Electronics customer support has been notified about the posted complaint.

Verified Support

Sep 26, 2016

LG Electronics Customer Care's response Hi Sir / Madam

We are sorry for the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG Customer Support Team

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Comments

zisuchowdhury

from Delhi, Delhi

I had an AMC with LG india since Auugust 2016. On last week of august My ac went on out order. ON ist sept, 2016, I lodged a complain and thus thrice. one month going to past but nobody is listening my problem from LG india. what to do.