[Resolved]  LG Electronics — Window ac (2016 model) is not working and having noise when ac pump started to run

Address:New Delhi, Delhi, 110045

I purhcased my window ac from "sri mangla electronics", near ramphal chowk, dwarka sector 7, delhi on march 2016 on name of my wife "priyadarshani sharma". since i purchased, i am having some unwanted noise during running ac. i contacted to showroom manger, but he denied to replaced this machin and asked to contact to lg customer care for repaired. then i have been talked to customer care for last 3 months. the service center used to send their engineer, but they couldn't solved the issue permanently.
I asked service center manger to replace the machine but he is not ready to do this. he used to switched the phone off.
I request you to help me to replace this machine as it is making my family's life hell.

Service center person just passing time. they just come and go. they couldn't resolved the issue after working around 4 months.

Service center supervisor:- sachin ([protected])

I have already raised complain regarding this issue. complain id:- 1310018

Pls look in to this matter. replace my product.

Thanks & regards
Anil sharma
Mob:- [protected]
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Aug 8, 2021
Complaint marked as Resolved 
LG Electronics customer support has been notified about the posted complaint.
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Hi Anil

We regret the inconvenience caused to you. We have made a note of your complaint and also shared the same with the concerned team. Our customer service personnel will address your issue shortly.

Regards,
LG Customer Support Team

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