LG Electronics — Within five year old plasma tv part not available

Address:

Mumbai City, Maharashtra

I purchased a 50 inch lg plasma tv (cost - rs 56600) from chroma. Now there is a problem with the tv and lg service centre has informed that the particular part ( display unit ) is not being manufactured. I am willing to pay the cost of the part ( rs 25000 with y & z board), however lg has come back to me, offering me rs 8400 as depriciated cost of the tv as a commercial solution. The compensation offered will not be cash but a discount that they will give on a new lg product. The tv has an expected life of 60000 hours, and it has not even completed 25000 hours yet. The concerned person is mr ajayan[protected] who has not reverted with any further solution on this. I purchased the tv on 7th july 2010 and have reported complaint to lg on 24th june 2015 which is within five years. My expected solution is a full cash refund which will enable me to buy a new tv of similar specification, as this tv could have lasted me atleast another five years if the part was made available by lg considering it is the most vital part of the tv.