| Address: | Fatehabad, Haryana, 125120 |
Dear sir
I bought an lg brand double-door refrigerator from your showroom on (31/03/2017) in tohana distt fatehabad haryana. The model no. Is gl-u372jhsl/2016 gross volume 335 liters but i regret to say that i have received a call from lg service care centre for feedback of my service of refrigerator.
I want to clear most important thing ie. I have not put any complaint regarding the above mentioned refrigerator. When i gave the feedback over the phone than your service executive said it's hope your friend or any family member done the complaint so i confirmed from all nobody have put the complaint. Above mentioned refrigerator is totally brand new and no part was changed by engineer also not visited at my address.
When i called to lg toll free number than the executive said i have got the service in january 2018 and service man changed some part of my refrigerator.
I think a full group involved in this wrong service against my refregrator.
Therefore, i would request you to advise me immediately as to what i should do in the matter otherwise i will put the complaint in media also.
My registered mobile number is [protected].
Kindly look into this matter and do the action as soon as possible and take the serious because this may be effect the reputation of your company and services.
Parveen singla
[protected] Was this information helpful? | 
