LG India Ltd — LG Product - Poor Services under AMC period

Address:

Faridabad, Haryana

Would like to apprise you that I had brought LED 32” in the month of November 2013 and make the AMC on 5th July 2015 through your executive Mr. Rohan ([protected]) before making the AMC he had made the video and take the lots of photograph. After that he had made the Annual maintaince contract. But unfortunately on 19th of July the suddenly black screen is appearing in LED, display was not coming, I had lodge the service complaint, your service engineer told that display panel is not working, it will replace. He has forward the complaint to your service center. On 20th of July you service executive has come along with the display panel but told that refuse to replace the parts because any of replacement will happen after the two month of the AMC, When I had made the AMC of running LED, (reference to the videos which was made by Mr. Rohan) and paid the full charges as per your contract, in your contract it is not written that AMC will start after the two month of the AMC date. It is become the unnecessary harassment for me. Please intervene & sort out the matter. Harpal Singh [protected]