LG India Ltd — Refrigerator not work properly

Address:Bhopal, Madhya Pradesh

Dear Sir, I have sold an LG refrigerator Model GL-205XFDGS Sr. No. 210NRVN108159 From Prakash Music Centre Bairagarh Bhopal vide Bill No. 891 dt. 16.12.12. Due to some reasons the freezer box of this refrigerator has been damaged and gas leakage. I have called your Toll free No. and register my complaint in this regard. Your authorised service centre M/s. AARAJ ENTERPRISES BHOPAL has attend service and replace freezer box and charging of gas and he has given me a Bill of Rs. 2195/-. vide Bill No. 00134 Dt. 23.04.15, I have paid this bill to him. Last few days I feeling the refrigerator is not work properly and not chill. I have change the location of refrigerator but no result was found. I have contact the Service Centre but he told the 3 month warranty has expired & he has not committed to repair. I have complaint your Toll free No. and registered my complaint. Sir, How it is possible that I have to go repair my refrigerator after every 3 months. Your company is a good & prestigious, so that I have requested you to kindly look in to the matter and resolve my complaint. Yours faithfully, (Rajkumar Jethwani) Mob: [protected] H.No. 69 C-Sector, Indra Vihar Colony Airport Road, Lalghati Bhopal 462030 (M.P.)
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LG Electronics customer support has been notified about the posted complaint.
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Hi Rajkumar,

We regret the inconvenience caused to you. We have made a note of your complaint and also shared the same with the concerned team. Our customer service personnel will address your issue shortly.

Regards,
LG Customer Support Team
My refrigerator is now OK condition.
RK Jethwani

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