LG India Ltd — service charge taken while lcd was not defective

Address:

Meerut, Uttar Pradesh

sir, my lcd tv was showing black and white. i went to lg service centre at opposite anand nursing home meerut.. engineer and other staff told me that they will charge rs 550 plus cost of the part if required at home. but after visit of engineer if i am not interested for repair they will charge rs 275. as home service. but if i took it to service centre then no charge will be taken to check it.i took my lcd to service centre engineer checked it and found that lcd was not defective and colours were not displaying due to some setting was disturbed with remote.he made setting again with help of remote.lcd was not opened .all the function were carried out with the help of remote.i was shocked when they demanded me rs550 for same. iargued them that no repair was done it is only setting with remote but they did not satisfy.andcharged rs 550.