[Resolved]  LG LED TV — Adaptor of lg 22inch led tv

Address:

Rohtas, Bihar, 821115

Dear sir
I have logged a complaint on 13/06/2016 to buy led tv 22 inc adaptor
Complaint no is rna[protected]
On 14th june the sasaram service centre called me to come their office to buy the adopter
There they told the adaptor will be provided by adding the service charge
Of rs 400 extra
Excluding the cost of service tax + delivery charge
They told the service charge is compulsory to buy the adopter
Without service charge they will not provide the adaptor
When i talk to toll free no they told the service charge is not compulsory for buying the adaptor
The contact no of sasaram service centre is [protected]
I request u to talk them personally that why the are adding extra charge of rs 400 when i am not taking any service
I am only buying the adaptor
I talk to your asm of sasaram
Gauhar contact no is [protected]
And irsad supervisor of lg home appliance contact no is [protected]
They both told the cost if adaptor is 1260
But the sasaram service centre told the cost is 1650
They costs by adding service charge of rs 400
They both told u should not pay extra rs 400 for service charge
Again i request you to take it personally as early as possible so that i will buy my adaptor on reasonable price
Otherwise i will face many difficulties without tv
My adaptor is not working for about one weak

Otherwise i will be compelled to take legal action..
For facing these difficulties and for wasting my valuable time for buying a small product of your company (Adaptor)

I hope u will take it seriously and solve my problem as early as poasible
And it would be not happened in future
Thanx