[Resolved] LG — Supply of Defective TV | |||
Dear sirs I wish to make a complaint of LG Tv which I purchased on 12th Feb 2014 from Dubai. I made a complaint of the same on 13th Feb 2014 and the complaint no. is RNA[protected]. The TV is still in LG service centre with no response and no information about it. I WAS GIVEN A DEFECTIVE TV AND WAS TOLD THAT THE PANEL WAS NOT WORKING AND THEY DO NOT HAVE ONE. I AM BEING HARASSED FOR NO FAULT OF MINE. IS THIS A PRODUCT SALE OR DAYLIGHT ROBBERY ? With a company of LG repute, it is very depressing and surprising. I strongly wish to report that the company does not seem to be interested in their own reputation. All phone calls and complaints have no result. Kindly take up the matter seriously and urgently and provide a new TV or refund the money. Waiting for an urgent response Thanking you Mrs.Poonam Agrawal [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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We regret the inconvenience caused to you. We have made a note of your complaint and also shared the same with the concerned department. Our customer service personnel will address your issue shortly. For any further clarifications, please do write to us at: [protected]@lge.com
Regards,
LG Customer Support Team