LG Window AC — Worst service & service provider of lg | |||
i m Raj K Singh called LG customer care on 16/5/2014 and complain about my LG window AC which was & ( is ) not working. got complain no.RNA[protected] again i called on 20/5/2014. in between i called LG Service centre SASARAM no.was given by lg india on 20/5/14 technician/mechanic came & change some parts but Ac was not working then he told FAN OR CAPACITOR also to be changed but at present we don't have it will take 3-4days. even AC was not working i paid Approx Rs-2650/ After 4days i called SASARAM LG Service centre 25/5/14 then on 26/5 & 30/5/14. On 31/5/14 they told part will come on 3/6/2014 some person will come on 4/6/14 no one came again i called on 5/6/14 they replied we got parts required some one will come on 6/6/14. no one came. Today on 7/6/14 again i called LG Customer care regarding same i was surprise to know that my previous complain no. was cancelled reason given by SASARAM LG service centre was that service of AC was done before by some non LG professional which is not true. But i[censored] have some this kind of issue & cancelled that complain then why LG service centre Sasaram people came & changed parts collected money ...and service centre shoud be in every distric ...i[censored] can't provide service please don't sell products.. on 7/6 i got other complain no.RNA[protected] but still no response DON'T PAY MONEY TO SERVICE PROVIDER I[censored]R PRODUCT IS NOT WORKING NOW I HAVE LEARN THIS... Was this information helpful? | |||
LG Electronics customer support has been notified about the posted complaint. | |||
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We regret the inconvenience caused to you. We have made a note of your complaint and also shared the same with the concerned department. Our customer service personnel will address your issue shortly. For any further clarifications, please do write to us at: [protected]@lge.com
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LG Customer Support Team