LIC Housing Finance Limited — Refund of online Home Loan amount

Address:

Laxmi Insurance Building, Asaf Ali Rd, Kucha Pati Ram, Chandni Chowk, Delhi, 110002

HI
I hope this email finds you well. My name is Rohit Kumar, and I am writing to you regarding our home loan application with LIC HFL (File No: [protected]).We had applied for a home loan amounting to approximately 18 lacs. We diligently provided all the necessary documents to the agent as per their requirements. Additionally, we made a payment of 1130/- via cheque for the applicable fees, and an online payment of 4, 838.00 for other associated charges.

Regrettably, despite our timely submission of documents and payment, we have been waiting for almost 3.5 months without receiving any updates or progress on our loan application. Moreover, the amount paid towards fees and charges has not been recovered or accounted for.

In an attempt to expedite the loan process, the agent requested an additional payment of Rs. 5000 via Paytm. However, this payment did not yield any results, further adding to our concerns and frustrations.

Given the circumstances, we kindly request your immediate intervention to address this matter and facilitate the prompt refund of the paid fees and expedite charges. We believe in the professionalism and integrity of LIC HFL, and we trust that you will take swift action to rectify this situation.

We sincerely hope for a favorable resolution to this issue, and we look forward to receiving a positive response from you at the earliestThey did not allot the loan after waiting for 2months.Also, agent took almost 15k in the whole process.
Branch name- Asaf ali road, Delhi
Rohit Kumar
[protected]
[protected]@gmail.com