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[Resolved]  LIC Housing Finance — Request to refund the extra charges for Loan Number :[protected]

Hi Team,

Hope you are doing well and keeping safe.

I have a Loan Number :[protected] in your dwarka branch. My EMI was not deducted from my account for April and May month. I have submitted a HDFC bank cheque to the branch. I called LIC HFL customer care number and also called the branch but did not get a response from their side. I called the agent who passed my loan in your branch has said " LIC HFL will deduct automatically, you do not need to take tension".

After waiting many days, I had paid the entire amount to LIC HFL when I did not get any response from your side and agent side.

my 2 month actual EMI (23-MAY-21) = 32464 and I had to paid for 2 month EMI (23-MAY-21)=33090 with fine.

My monthly EMI is "16232" fixed.

Every month, I have to Pay EMI through the portal and the EMI on the portal is not activated on time.

Now I want you to kindly refund the extra paid charges (Rs 626 ) because this is not from my side. No LIC HFL person called me. everytime I had to take initiative.

Waiting for your response.
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Aug 16, 2021
Complaint marked as Resolved 
I did not get any response their side. The below are the email address :- [email protected] (branch manager) [email protected] (someone from LIC HFL Team has given her email address, but she did not reply)
Aug 16, 2021

Complaint Status

Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
Aug 16, 2021
Updated by satender786
mail snapshot attached. request you to resolve the case on priority.

Complaint comments  1 CommentShareTweet

Comments

All banks are allowed change of interest rates as per RBI interest rate policy to the existing housing loan customers except the LICHFL. It is not allowing reduced rate of interest for mortagage loans even though all other banks are extending. Further the difference of interest rate between Home loan and mortagage loan is 1% in all banks but in LICHFL it is more than 4%. Why it is cheating its customers.
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    Life Insurance Corporation of India [LIC] Phone
    +91 22 2217 8600
    +91 75 5267 6254
    Life Insurance Corporation of India [LIC] Address
    LIC Central Office, 2nd Floor, Jeevan Bima Marg, Mumbai, Maharashtra, India - 400021
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