[Resolved]  LIC Life Insurance Corporation — LIC Payment Twice

Address:Jaipur, Rajasthan

I was paying my LIC on 29/03/2014 through LIC online payment (IDBI payment gateway), but there were some error on payment gateway, it was taking too long and then after sometime I got text “Session Expired” on my browser. I checked with the credit card statement, the amount was debited from my credit card. I have not yet received its receipt. Even it is not showing on LIC online portal. Since, due to the closing of the year, I have to pay the LIC before 01 April 2014, I again paid this LIC, this time I got the receipt. So I request you to kindly refund my double payment. Please reply. Below is the email i got while i was transacting on LIC IDBI eazy2pay payment gateway Dear Customer, As requested by you, please note that the following SALE has been processed by IDBI Bank - Eazy2Pay Payment Gateway : Merchant Name: Life Insurance Corporatio Merchant Ref Number: 12819250 Payment Amount: Rs. 25039.33 Payment Date: Sat Mar 29 09:47:55 GMT+05:30 2014 Card Used: XXXX XXXX XXXX 8008 Transaction Identification Number:[protected] Please quote your Transaction Identification Number for any queries relating to this request. We thank you for subscribing to Eazy2Pay and assure you of our best services. Sincerely, Eazy2Pay PG Team
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Aug 14, 2020
Complaint marked as Resolved 
Apr 02, 2014
Updated by jainvaibhav253
I was paying my LIC on 29/03/2014 through LIC online payment (IDBI payment gateway), but there were some error on payment gateway, it was taking too long and then after sometime I got text “Session Expired” on my browser. I checked with the credit card statement, the amount was debited from my credit card. I have not yet received its receipt. Even it is not showing on LIC online portal.

Since, due to the closing of the year, I have to pay the LIC before 01 April 2014, I again paid this LIC, this time I got the receipt.
So I request you to kindly refund my double payment.

Below is the email i got while i was transacting on LIC IDBI eazy2pay payment gateway :

Dear Customer,

As requested by you, please note that the following SALE has been processed by IDBI Bank - Eazy2Pay Payment Gateway :

Merchant Name: Life Insurance Corporatio Merchant
Ref Number: 12819250

Payment Amount: Rs. 25039.33
Payment Date: Sat Mar 29 09:47:55 GMT+05:30 2014
Card Used: XXXX XXXX XXXX 8008
Transaction Identification Number:[protected]

Please quote your Transaction Identification Number for any queries relating to this request. We thank you for subscribing to Eazy2Pay and assure you of our best services.

Sincerely,
Eazy2Pay PG Team
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