Lichfl — Rate of Interest for existing Customer

Address: Cachar, Assam

LIC Housing Finance Limited has the worst customer care in entire banking sector. I am a existing customer since 2010 and i have never asked for interest details as i had complete faith in them being GOI having control on them. To my utter disbelief, when i enquired of the balance loan period, i found that its a complete cheating case. They are providing new loan at lesser interest and charging the existing customer at higher interest rate. The ROI they have increased is more than what RBI has increased. When i complained, neither the area office is responding nor the regional office. Even the customer care department does not exist. Friends beware and compare with other banks the hidden facts before taking a loan from LICFHL as after loan disbursement, they are totally different people and start the process of cheating on the pretext of existing market rate.
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35 Comments

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Now LICHFL Charge 11800/- for change the ROI.
Shakti Joshi's reply, Mar 5, 2018
Have you checked if they need a fresh DD every year or its one time?
what is the current ROI for existing customers. The staff is good for nothing, as they dont know and tell there is no change even though they dont know the existing rates.

Not at all professional after disbursing the loan. I hope the other nationalised banks are better.
[email protected]'s reply, Feb 11, 2018
I hope so too.
I have the same problem.

Have been paying the loan for the past 2 years and realize the principle amount is not getting reduced due to the burden of increasing interest.

My ROI is 11.25%, whereas the other banks are offering 8.35%.

When I visited the branch at Viman Nagar, Now the Custmore care is asking for Rs. 17000 to reduce the ROI @ 9%.
True, LICHFL is big cheater. For me too, they raised ROI to 11.5%(January 2018) after a fixed rate of 9% for two years, without any intimation. They don't change EMI but increase tenure so that one doesn't notice that. Now they are asking 11, 800 (10, 000+1800 GST) to change it to 9%. People go to LICHFL expecting more transparency believing under Modi, government institutions have improved, but LICHFL behavior is proof what Modi boast about government institution under his watch and ground reality. #BJPdeceivesMiddleClass
i am facing a same problem, they have change my monthly installment, when a approach branch they told me that it was fixed for 2 years only now the rates has been changed.
they told me to pay 11, 800/- as a fees to reduce interest rate to 9% which was earlier 1150/- only.
they even donot give any confirmation on this interest rate, it will also get change after every quarterly review.

Previous rate : 9.6%
current rate : 11.5%

they even do not care about responding when i asked for shifting a home loan to another bank.
thejassu's reply, Oct 17, 2018
Hi this Tejas kindly call me to this number if you are residing at Bangalore
My cantact number is 9902757671
Faced similar situation where their staff is not even aware of prevalent rates. Why should customers pay fees and run behind Lic hfs staff to bring rates down to a prevalent rate for a Floating loan.

Extremely pathetic state of affairs. They don’t let customers know about it when giving the loan. I would give them minus stars for deceiving the people.
Do we need to submit the DD of Rs 1150 every year to keep it at 9% or every year we need one?
I have facing same problem same time don't know whether This hidden charge is available in others bank however it is cheating
This is strange lichfl without informing they are increased interest rate from 9 to 9.2. In the month of April 2018
If they reduced there are not informing us and they asked to pay Rs.11180 for reducing if you visited lichfl office
It is government based organisation and cheating their own ppl.
My recommendation never ever taken the home loan from lichfl
Hmm yes, the real cheating banker among housing loan providers. I faced the same issues. Atleast other bankers are intimating and changing the interest rate periodically. LICHFL is running business on the blood of poor people.. block sucker. Better to stay away from LICHFL and check options to switch your remaining loan amount to other better banks. They will start realizing when they loose more.
I just took loan from LIC HFL at 8.35%.
Suddenly they bumped it to 8.55% within 6 months.
And ofcourse, no proper response online. Non existent telephonic support.

I see hundreds of customers facing issues with LIC HFL. Still this company sustains!
LICHFL has the worst customer service. They don't even have a dedicated all India toll free number.
They are cheating people with high interest rates.
I had given a cheque for closure of my loan account and it is credited in the same week.
It's already 2 months and didn't even get my documents back.
I had complained several times in the area office and they don't even care.
LICHFL has the worst customer service., they have change my monthly installment, when a approach branch they told me that it was fixed for 2 years only now the rates has been changed.
they told me to pay 11, 800/- as a fees to reduce interest rate to 9.6% which was earlier 1150/- only.
they even donot give any confirmation on this interest rate, it will also get change after every quarterly review.

Previous rate : 9.5%
current rate : 12%
Yes LICHFL says it is floating rate, but only to increase. It never reduces automatically.
I paid 10.75% for over 5 years when interest were reduced to 9 for whoever approached them after paying fees(I consider this is bribe). I had emailed them multiple times using thier site, they never respond.

After I went there and paid the bribe, they reduced it. Now it again increased to 9.5%, today I got a message stating 9.6%. I am yet to check that one.

RBI works like political party, least bothered about people. They know it, govt knows, everyone else know how LICHFL works. But they never acted, so they wont act anyway. It is the responsibility of RBI and requesting enforcing body to make sure banks folow the guidelines. Open looting is saddest thing we have in India
I am also facing the same problem, i have taken loan in 2018 at that time ROI is 8.4%. Now I am regularly paying the EMI on time, after that they first hike to 8.77% without knowing Why, then 8.95% then finally 11.05%. Now when RBI reduces the repo rate, they didn't decrease ROI, now when repo rate increase by RBI they increase from 8.9% to 11.05%. now if I am writing mail no one respond, if they respond they give us number nobody replies. didn't understand what to do simply wasting our sweat money. Please guide me what to do to overcome it.

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