Life Insurance Corporation of India [LIC] Complaints & Reviews

I Vasant Ramchandra More working at State Bank of Mysore Mumbai Regional office. I have transferred from SBM karghar Branch to Mumbai Regional office Andheri(E) from April 2013. My LIC Policy No.[protected]. And monthly premium installment is Rs.603. these installment have been deducting from my salary but its not updating in my LIC policy.please update that. And please transfer my LIC policy from branch code 92A to branch code as 9353. PA code no. [protected] SBM regional office. My office has paid already month of June, July, august 2013. your faithfully Mr. Vasant Ramchandra More ph no. [protected] email: [protected]@gmail.com

To.
The lic of india

dear sir,
This is to inform you that. I had registered online log in to check my policy status. But now i have forgotten the ID and the password.
I request you to help me with same. My policy no.[protected] How do register again i wan to update the status address etc.
Pleasse revert on this.
Regards.
Meenakshi. sharma

Sir, My loan A/c No. is [protected], customer ID is 15304620. The Housing loan for Rs.15 lacs was sanctioned on 04/09/2009. The loan was taken for the purpose of booked bungalow in Burdwan town (W.B.) at Renaissance project and the amount of loan was paid by LICHFL as per the demand notice from the builder. 90% (Rs.13, 80, 000.00 out of 15 lacs) of the loan was paid before my registration of the house and rest LIC agent told me to be paid after the regaistration of my Bungalow. My registration of the Bungalow was done on 12/06/2013 and the registry papers were submitted by my LIC agent Mr. Subir Sarkar, Burdwan to the LICHFL office Drgapur, in the monthr of August 2013. I had confirmed about the disbursement of my balance loan amount from Kokata office and they had given the Mobile No. of Mr. manoj Kumar Tripathi, circle officer of Durgapur branch. Then I contacted him in the month of August 2013 on mobile and he replied me that it will l be disbursed soon. After that I was regulary in touch with Durgapur office on land line no.[protected] and they too kept me rotating giving unsatisfactory replies. And at last I rang up again to Mr.Manoj Tripathi on his mobile No.[protected] and he passed me SMS on 21/10/2013 coting that -'Sir, your final disb. is pending for approval at Kolkata office, Likely to be approved this week'. But the week also have passed and right from my depostion of final registration papers of the Bungalow to the Durgapur office, total 3 months have passed and still balace of my loan amount is not yet disbursed to me. This is a lack of responsibility of the LICHFL which leads me to the mental harrassment. Lastly I can say that this is the worst service which I got from LICHFL. Thanks a lot for the harrasment to me and pray to you to diburse my balance amount of sanctioned loan as early as possible whick I think I am in great need of it and may not matters for you. Thanks a lot for your poor service which I will remember for ever. Regards, S.S. Tanwar Mob.-[protected]

I am a Retd.person. Today i.e. on 29.10.13 .I was eager to contact with Branch Manager of LICI Berhampore branch, K.N.Road, Murshidabad(West Bengal) for inquiring about a policy via telephone using the Contact No, of LICI[protected],[protected],[protected] as per BSNL directory. But, in these two nos[protected],[protected], nobody has received the phone call from 11.00 am to 2.15 pm. Only in the No,[protected], two persons have received the phone call in two times, but they refused to talk with me and told me to call back on 1.00 pm when the employee of that seat will come back. But when I have made the phone call on that No. again on 1.00 pm, one person has received the call but he made the phone out of order. I have got the phone line busy till 2.15 pm. Being disappointed, I have stopped to call on that No. Now, I am unable to understand that why the organisation like LICI do this with me.I will be grateful to you if you kindly look into this matter. Arun Chandra Das Contact no.[protected] Berhampore, West Bengal

I am Kishan Sanghani, Applied for housing loan in LIC HFL in Regional office of Hyderabad. I have submitted all my documents and completed all verification . Now I got call from your office and they are saying my loan got rejected because my service period is less and many other reasons. I want to know when I applied for loan why this point was considered my you regional managers ? is it your managers are not capable enough to take a call ? Even though your managers are experienced and working from long time how come they can pass my file further? My loan got rejected after taking processing fee from me. From past one week I am getting reply that my file is still is head office and I am not getting proper reply when my file will be back . will my file will be resend once again and I will get loan or not? if not, when can I get my documents back and processing fee back ? My file number is 7576 for your reference.

Dear Sir
my self AMRENDRA KUMAR . I am a honor of LIC policy no.[protected] and half yearly installment is 3049/- the policy taken from Mr Dharamveer kumar (lic agent)dalsinghsarai, Dis- Samstipur Bihar . The policy is taken on 09/10/2010.

my installment is countinue


my accident on 28/5/2013, so in the accident loss my self both legs (under knee) .


After teatment I would the clame summit to lic july 2012 with all documents that demanded by lic office Dalsingh sarai
zerox of policy document, Teatment paper, Disability certificte (issue by CS) ..etc

Mr.RP Singh (ABM) hair for veryfication on dec2013 . by LIC,

Mr. Singh is verify the clame on dec 2013 .

but upto today 25/10/2013 do not inform to me about clame information & accident benifits
So please help me.sir

Dear sir/madam, my agent portal is not open. please check my portal and send correct information to me. Agent Portal Login ID : 0096953C from October 2012. Login Password : 29692969 thanks from, Pradip Kumar Sinha Agency code : 00969/53C Do code : 1177 Branch :53C Division : Muzaffarpur Mobile no : [protected] E-mail: [protected]@gmail.com

Dear Sir/Madam, Greetings !!! With due respect and humble submission I would like to submit the following few lines for your kind consideration and favourable action pls. My name is Ramachandran Chemmancheri Nair. I had submitted a proposal for joining in LIC scheme on 24th Sept, 2013 through Laxmi Road Branch (952). I have deposited Rs 36, 000/- for the same. I have spent an additional amount of Rs 1600/- for medical check up. Unfortunately, due to my medical conditions my proposal has been turned down by LIC office and I have given an assurance that I will get back my all money within a week. It is regretted to inform you that today is 23rd Oct, and after completion of a month still I am waiting for my refund. In view of the above, you are requested to kindly look into and the concerned staff may please be advised to do the needful at the earliest. Your cooperation is highly solicited. Thanks & Regards, Ramachandran Chemmancheri Nair

I joined central govt. on 02 Jun 2008 & superannuated on 31 May 2010. As per NPS contribution I opted for annuity payment from LIC India. LIC issued policy No.[protected]. As required longevity certificate was submitted through Shimla LIC office in Aug 2013. I submitted the grievance online also. I am yet to receive the annuity. R D Lakahnapl Lakhanpal Cottage Below BCS School Near Kalta house New Shimla 171009 Tel [protected]

I have a house loan from LIC HFL, Loan A/c No[protected]. I sent ECS form three months ago to the the company. But till date this has not been processed. I also sent cheques for Oct and Nov 2013 in the last week of august. The company deposited the cheques in the bank on 17 Oct 2013. There is no my mistake for late payment.Company asking for panalty and sent message regarding this.

I have receive the check no.191790 dated on 24/08/2012, but in last one year I am outside India for official work, so I just got the above check in my drop box, but the date is not valid. So please deposit the amount online to my below account no. Name: Vilas Raghunath Patil Bank: Standard chartered bank centre point, junction of S.V. & Juhu Road, santacruz(W), Mumbai-400054 A/C no.[protected] IFSC code: SCBL0036048 Also ref no : P&GS/. GSCA/071Q[protected]/407850/U563561 Annuitant No.: 071Q[protected] Annuitant Name: Vilas Raghunath Patil Check No. 191790 Check amount: 4269.00 INR Please do needful ASAP. Regards Vilas Contact no. +91 [protected]

I had availed loan against my Policy nos.[protected] and[protected] for which I repaid complete loan amount and the applicable interest on[protected] at branch 95Y. As the policy bond papers were not returned at the time loan repayment, I had asked LIC to send it by post. The policy bond paper for the policy no.[protected] was returned on September 4th 2013, after repeated mails and reminders. Still the policy bond papers for the second policy no. 95339314 are still not returned by LIC. I hope they bond papers are safe and LIC will take heed and will return it at the earliest.

sir, my name is anuj kumar I have taken a policy of lic in 2009. my policy no is[protected] which was a joint policy due to the sudden demise of my wife in sep 2010 i send the all supported documents to pipariya branch of lic and many times i call to branch as well as zone office bhopal regarding this but there is no positive response from branch side so i have a request to to rectified this matter as soon as possible. thanking you anuj kumar

It is requested to your good-self that please go through Loan Account no 15011058 and 15011059 and take/help necessary step to credit the amount of fine as well as the difference in my loan amount into my account. In this regard a representation addressed to Ghansham Gupta (Advocate) Punjab and Haryana High Court, Chandigarh is attached(As he is calling me through Legal Notice) and requesting you to look into the matter personally and praying that please please make this issue resolve by constituting a Enquiry committee so that unnecessary harassment of a customer can be stopped.
Sir, it is prayed that please provide your personnel attention to the matter so that truth comes in front of you.]
Matter most urgent and needs your personnel attention please.
(Pardeep Kumar Gupta)

Enclosure:- Various correspondence to LICHF
Dated[protected]
Pardeep Kumar Gupta
S/o Sh. Din Dayal Gupta
298/20, HUDA, Kaithal-136027
M- [protected]
E-mail:- [protected]@gmail.com
To,
Area Manager LICHFL,
LIC Housing Finance Limited,
S. C. O. - 144, Sector 13, KARNAL - 132 001.
Subject: - Loan Account nos 15011058 and 15011059.
R/sir,
Please refer to telephonic discussion with you (Sh. Santosh Murari and Sh. Narender) and my previous letter dated 12-9-12 addressed to Chairman LICHF. The following points are submitted please.
1. That Sh. Santosh Murari and Sh. Narender committed on dated[protected] to correct my account number 15011059 and promised to make necessary correction. Moreover they accepted the Major mistake of officers/staff of LICHFL in the above said accounts.
2. After this commitment and a lot of request by Sh. Santosh Murari and Sh. Narender on dated[protected], I deposited two numbers EMI i.e. Rs. 35280/- 17640 through Cash and 17640 through check, but till date my account is not corrected as per my pervious correspondence and Telephonic discussion with Sh. Santosh Murari and Sh. Narender.
3. I sent many representations to LICHF (1. Chairman office, 2. Area Manager, 3. Regional Manager, 4. customer care, 5. Sh. Ghansham Gupta, Advocate, LICHF, 6. Mr. Vineet Rathore & company, Advocate, LICHF, 7. Ms. Vijay Arora (Agent) Kaithal.) but LICHF did not responded a single representation, This clearly shows the mollified intention of LICHF officers and it clears that LICHF made a Major Mistake and trying to overlook that mistake. This Financial major mistake can’t be ignored by LICHF as I have all the records with me.
4. It is once again requested to solve all the grievances within 21 days of this representation and after that I am forced to STOP EMI payments in future.
Matter Most Urgent Please and needs your personnel attention Please.


Sincerely

(Pardeep Kumar Gupta)
Cc to: -
1. Sh. D.K. Mehrotra, The Chairman, Bombay Life Building, 2nd Floor, 45/47, Veer Nariman Road, Fort, Mumbai - 400 001 (with a request letter attached with this representation and requesting him to look into the matter personally and praying that please please make this issue resolve by constituting a Enquiry committee so that unnecessary harassment of a customer can be stopped).
2. Regional Manager, LICHF, Jeevan Deep Bld., New Delhi. (With a request to solve the matter at your end. It is requested to solve all the grievances within 21 days of this representation and after that I am forced to STOP EMI payments in future.

Copy of the above has been sent through E-Mail at the following addresses: - [protected]@lichousing.com, [protected]@lichousing.com, ro.[protected]@lichousing.com, ro.[protected]@lichousing.com
Enclosure: - copy of my previous letter dated 12-9-12 addressed to Sh. D.K. Mehrotra, The Chairman.











Dated- 12-9-12

To,
Sh. D.K. Mehrotra
The Chairman,
Bombay Life Building, 2nd Floor, 45/47,
Veer Nariman Road, Fort, Mumbai - 400 001

Subject: - Request to constitute an Enquiry Committee/Independent Arbitrator Loan Account No. 15011058 & 15011059.
Respected Sir,
Kindly refer to my request dated[protected], It is requested to your good-self that please go through the Loan Account no 15011058 and 15011059 and take/help necessary step to credit the amount of fine as well as the difference in my loan amount into my account. In this regard a representation addressed to Ghansham Gupta (Advocate) Punjab and Haryana High Court, Chandigarh is attached(As he is calling me through Legal Notice) and requesting you to look into the matter personally and praying that please please make this issue resolve by constituting a Enquiry committee so that unnecessary harassment of a customer can be stopped.
Sir, it is prayed that please provide your personnel attention to the matter so that truth comes in front of you.

Sincerely

(Pardeep Kumar Gupta & Richa Gupta)
S/o Sh. Din Dayal Gupta
298/20, HUDA, Kaithal-136027
M- [protected]
E-mail:- [protected]@gmail.com
Cc:-
1. Area Manager LICHFL, LIC Housing Finance Limited, S. C. O. - 144, Sector 13, KARNAL - 132 001. (With a request to solve the matter at your end and avoid a customer to go in consumer court as my advocate suggested me. It is requested to solve all the grievances within 30 days of this representation and after that I am forced to STOP EMI payments in future and will go in consumer court with all the FACTS).

Enclosure: _ 1. FACTS/Representation having 4 numbers of pages for correction in Loan Account No 15011059 addressed to Ghansham Gupta (Advocate) Punjab and Haryana High Court, Chandigarh.
















Dated- 12-9-12
Pardeep Kumar Gupta
S/o Sh. Din Dayal Gupta
298/20, HUDA, Kaithal-136027
M- [protected]
E-mail:- [protected]@gmail.com
To,
Sh. Ghansham Gupta, Advocate,
Punjab & Haryana High Court,
Cabin No. 1, 2nd floor, SCO 2413-14, Sector 22-C,
Chandigarh- 160022

Reference No: - Your letter no LICHFL/KNL/LN-1/26 dated 05-9-12.
Subject: - LEGAL NOTICE regarding outstanding amount.
Dear Sir,
It is requested that please go through the case/file i.e. Loan Account no 15011058 and 15011059 and take/help necessary step to credit the amount of fine as well as the difference in my loan amount into my account. In this regard I want to submit the following points.
1. That I have been sanctioned a loan of Rs 17, 50, 000/- vide loan account no. 15011058 on dated[protected] through Ms. Vijay Arora (Agent) Kaithal.
2. But only amount of Rs 17, 25, 000 was credited in my Greater NOIDA account which has a difference of Rs 25, 000/- and this is because of major mistake of LICHFL and my account number was changed to 15011059 by LICHFL without any prior information to me, to remove all the shortcoming by LIHFL (I have all the proofs with me to prove in consumer court).
3. Now there were debit standing in the payment of Greater NOIDA plot and this was only because of the major mistake by LICHFL Officers/officials.
4. When I visited Greater NOIDA office, I get shocked after seeing my payment details made by LICHFL. I immediately called the agent and the Area Manager Karnal to discuss the matter, but they did not take the matter seriously and denied to discuss the matter.
5. After a lot of harassment by Officers/Managers and some officials of LICHFL I stopped paying the monthly EMI.
6. NOIDA authorities issued/called me through a default payment Notice of pending amount Rs 26212.32 (25, 000+ 1212.32 int) on dated[protected] in respect of allotment no. RPS0195452 because of only LICHFL.
7. Till date I lost an amount of Rs 26212.32, 1600(Approx. fined by HDFC Bank for check), THE UNKNOWN amount fined by LICHF, Varoius correspondence charges, several time visiting charges and harassment charges. Moreover, I also lost the moral respect and image in terms of regular payment because of LICHF.
8. Even after all these irregularities and harassment by LIC Housing Finance Ltd being a responsible person I started paying regular EMI wef March 2010.
9. Then LICHF called upon me through the LEGAL NOTICE for not depositing the outstanding amount through your Legal consultant Mr. Vineet Rathore & company. I also represented myself in front of Legal consultant, Area Manager, Karnal and your head office to Regional manager for clearance of pending dues. But they denied solving the matter and till date my problem is not solved at their end.
10. Till date I am receiving the calls from different offices and Agent office and I have been telling all the grievances and mistakes of LICHF to the different people calling me without base time to time for non payment of 2 no’s installment. The numbers and names of such persons are mentioned here for your reference please.
a) [protected] Ms. Chand, Ms Pooja
b) [protected], 220 0534 (Denied to tell the name)
c) [protected], [protected] Area Manager
d) [protected] Ms Sonia, Mr Rajeev, Ms. Vijay Arora (Agent), Mr. Dinesh
e) [protected] Mr Narender
f) [protected] Mr. Sharma
g) [protected] (Mr. Kuldeep)
h) [protected] (Sh. Santosh Morari)
11. On dated 19-4 12. I sent a representation to respected Chairman, LIHFL with some positive hopes.
12. Your good-self is requested to advice the LICHF for credit all the fines and the amount to my loan account so that I can deposit the outstanding amount.
13. I have been visited a lot to LICHFL offices and made many written correspondences with Area manger and agent but always harassed there.
Matter Most Urgent Please and needs your personnel attention Please.
Sir, LICHF is in non compliance of Terms of Loan. It is requested to seek remedies from LICHF at their cost and expenses as this is only because of total human error which LICHF is not accepting.
Sincerely

(Pardeep Kumar Gupta & Richa Gupta)
S/o Sh. Din Dayal Gupta
298/20, HUDA,
Kaithal-136027
M- [protected]
E-mail:- [protected]@gmail.com
Cc:-
2. Area Manager LICHFL, Karnal (with a request to solve the matter at your end and avoid a customer to go in consumer court as my advocate suggested me. It is requested to solve all the grievances within 30 days of this representation and after that I am forced to STOP EMI payments in future and will go in consumer court with all the FACTS).
3. Regional Manager, LICHF, Jeevan Deep Bld., New Delhi. (for information and necessary action please)
4. Sh. D.K. Mehrotra, The Chairman, Bombay Life Building, Mumbai[protected] with a request letter attached with this representation and requesting him to look into the matter personally and praying that please please make this issue resolve by constituting a Enquiry committee so that unnecessary harassment of a customer can be stopped)

Hello Sir/Mam, My Policy Details are as follows: LIC Policy No:[protected] LIC Premium receipt for the year[protected] cannot be retrieved from LIC online portal. I need the Premium Receipt for my Tax Investment Proof. Request you to please send me the same (in PDF format) to my mail ID: [protected]@yahoo.co.in Its urgent, please do the needful ASAP. Thanks in advance Namrata Jain

Dear All, I applied the loan in LIC Housing on 31 OCT 2012. File No :- [protected] & file has been recjected by area manager with providing the reasons. But after few days i check the bank account there debit the my cosmos account of RS 5618.00/- after that ask for refunds on 01 jan 2013 with the recjection reasons but till date am not get any reply many time i sent the mail to all manager. Mr Manish only say that i will get refund money but when... almost 1 year is coming to over.

card no. [protected] payment via cheque in jasola, delhi branch on 4th may 2012. this is regarding the credit card in the name of manmohan khati, and payment the cheque no. 062542 dropped in jasola branch on 4 may, but it is still not cleared, and i got another mail to deposit the amt. with late payment and interest charges. how come this happend pls. check this out and revert back to me. whether it is my fault or the bank or lic cards dept. fault. if it is not my fault then can get back with interest and late payment charges towards me. Matter is under consider with zeehelpline, national consumer helpline, akosha.

Sir, i am having two loan account bearing Nos., [protected] and [protected]. i tried to register the same online with your site and got registered with loan no. [protected] but when i tried to add another one bearing no. [protected] it is saying invalid details with the a/c no. kindly check the same as i have to download the loan repay certificate for the it calculation purpose. T.Kamaraj

My wife had Very serious Dengue fever starting on 19/6/2013 admitted in the nearby Hospital and after six days took it to another hospital for advanced management and admitted in ICU for six days and few days in the ward and discharged. We had a very terrific time there because during the tenure six people died due to dengue fever. Thanks GOD she is alive now. We have submitted a claim from LIC as per policy they have to pay Rs 2500 per day and double amount for those days in ICU. we have paid three installment of 15000 each for the last 3 years. You see now the claim is somewhat equal amount therefore they decided not to give the claim and asking for non relevant document which no hospital will give. We had many other similar incidents before. I can give more details call [protected]. LIC officers are so arrogant in the feeling of government employee and only LIC agent behave politely.

I purchased an LIC 3 months back for my husband and paid ther first installment nearly 2 months back and the advisor told to go for Medical check .

If he gives a Hospital number and I ask the hospital the hospital staffs telling that we do not do Medical check up for LIC.It' constantly going on in continuous basis for past 2 months almost.

I went for few check ups as advised by my insurance advisor and again he is now telling to go for few more tests but not giving me the correct hospital details for those check up.

It's too frustrating.This kind of service from India's Best Insurance company is unbelievable.Please help me out because I need to continue my policy in LIC and if Medical check is not done I can not keep waiting.

Thanks & regards,
Smitirupa Mishra
Mob. No:[protected]