Oriental Insurance Company Customer Care
The Oriental Insurance Company Ltd
Customer satisfaction rating: 2%
Submit a Complaint
536
COMPLAINTS

Oriental Insurance Company Customer Care

The Oriental Insurance Company Ltd

Address
Oriental House, A-25/27, Asaf Ali Road
New Delhi
New Delhi District
Delhi
India - 110002

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
153
down
74

Phone:
Phone:
up
58
down
33

Customer satisfaction rating
2%
Complaints
536
Pending
0
Resolved
13
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Oriental Insurance Company related photos (82)

Oriental Insurance Company Complaints & Reviews

Sort by:

Oriental Insurance Company — your claim against policy number 233105/31/2020/372

 [email protected] on Sep 15, 2019
With reference to the intimation of claim date of loss 25-JUN-19 against policy number 233105/31/2020/372 claim has been registered and Claim number is 233105/31/2020/000253. After submission first surveyor missed pics and deposited to branch late after that branch manager of company gone overseas and now as per agent audit is going on. 3 months is going to over on 24th september and till today i don't have any information when claim will be settled. on the name of me and my wife 4 vehicle is insured in oriental insurance which earlier covered with ICICI prudential and i have not get any complaint...
Complaint comments  Read comments [1]Complaint category Insurance

Oriental Insurance Company — denied for registration of claim

 Riyaz Ali Ansari on Sep 14, 2019
Dear team,

We are calling on the toll free number for claim intimation from 8th september 2019.

But i found the associate whom is talked is totally unprofessional who has kept my call on hold with out refreshing the hold more than a 25 minutes and he is very arrogant and unsupportive on call his name is mr anwar.

Since 8th of september 2019 i am receiving different contact numbers for branches which never connects. Every time i call on those numbers it gets immediately disconnected, said number as follows [protected]
[protected]@orientalinsurance.co.in...
Complaint comments  Read comments Complaint category Auto Insurance & Loan

Oriental Insurance Company — reimbursement

 Himal Mishra on Sep 9, 2019
Hi

I need to complaint regarding my one of motor insurance taken 5 months ago in month of march
For which i made a payement in whole but till now i havent received my payement yet..
I dont know how many months it takes..
But need your help asap..
I tooked my insurance from ahemdabad..
My insurance policy number is
151401/31/2019/7213
My vehicle no. Is
Mkindlyp09qg2928..
Help me out in this and give me a proper resolution.....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Oriental Insurance Company — incorrect rejection of cashless claim 20359219 dates 28.8.2019 for rs 226400/- on my insurance policy

 Sushma Chandra on Aug 31, 2019
Dear sir,

This is with respect to my rejection of the cashless facility of my insurance namely

The oriental insurance company ltd. Favouring mrs sushma chandra. Policy no. 272900/48/2019/17341.

To my surprise on submitting the above policy for cashless payments to fortis hospital towards knee replacement, the same was rejected on account of the policy being only
2 years old and not conforming to the minimum 3 years requirement

The said officers have failed to see the endorsement schedule no 272900/48/2019/[protected] which categorically...
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance Company — oriental insurance reimbursement claim not settled even after 1.5 years

 Debasis Mohanty Bapi on Aug 30, 2019
Dear team,

With a heave heart, i am writing this mail as my reimbursement claim settlement pending with oriental insurance since last 1 year.


Though the amount has been approved but the payment to my hdfc bank a/c has not been credited till now.

A long follow up mail has been shared with the respective team members regarding this matter (If you require, i will share the same).

I have received a lot of reminder sms from medi-buddy regarding confirmation of the receipt of payment. (Last one received on[protected].

However,...
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance Company — unlawful rejection of cashless claim: janak gupta claim pa- 20314574

 rohit0631 on Aug 24, 2019
Dear sir/ma'am
I, rohit gupta, had admitted my mother janak gupta (Insured) aged 58 years with rg stone hospital, pitampura delhi and hospital duly applied for cash less claim with mediassist tpa on 22 august 2019.
I would like to bring to your kind attention for redressal of my grievance as regards mishandling and mismanagement of cashless claim lodged vide pa[protected] for my mother janak gupta covered vide oriental policy no. 215402/48/2019/2926
The policy is taken by my brother mr. Rajneesh kumar gupta ([protected]@gmail.com) for my parents and his family to safeguard...
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance Company — group insurance policy no. 215502/48/2019/1913 dated 28.09.2018

 cosmos systems on Aug 22, 2019
We have taken group insurance policy no. 215502/48/2019/2013 dated 29.09.2018 from your company mayapuri branch for the benefit of our employees posted at various site covering benefit hospitalization.

In this regard it is intimated that of our employee mr. Harish kumar s/o sh bhola ram working at our site upl, crn no - 2883, igstpp, jharli, jhaggar, haryana was injured on 27.11.2018 while working in the plant and was injured badly as one heavy iron plate fell on his leg. He was immediately provided the necessary first aid and taken to the hospital for treatment.

The...
Complaint comments  Read comments Complaint category Security Services

The Oriental Insurance Company Limited — claim no 19920200 regarding deducted amount is very high so reopen claim

 Bhavansinh dodiya on Jul 29, 2019
My policy number 141200/48/2019/19959 and claim no 19920200 this claim approved but many rupees by deducted tpa high amount 5262 rs so reopen my claim this problem regarding i have send mail date 27/7/19:10:58pm and his reply no 8043270 but this tpa service is very poor and bad so help me. I have send mail this company attached policy copy claim approved letter and obc mediclaim policy rules copy...
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance Company — not claiming by insurance

 Atharva Bhave on Jul 12, 2019
Sir i have KTM RC 200 and my bike crash in road accident on 28 i submited my bike on 1 july the surveyor of oriental is pass my bill that time and misplace my submited document after i collect my bike now surveyor is saying that my insurance cant be claim because insurance had a gap period between privious insurance pl? Help me that its insurance surveyors duty to see all document and carefully submit the ducument and even my insurance had a gap period of 1 month and gap period is allowel for 3 months...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Oriental Insurance Company — illegal rejection of claim.

 Jigneshdave70 on Jul 11, 2019
I have logged a claim for my fathers treatment at Jivraj Mehta Hospital. The details of claim is as under.

Patient Name - Madan G Dave

Policy No - 141300/48/19/06773

Insurance Company Claim No - 141300/48/19/002242

Claim Amount -60300/-

Additional Claim Amount - 34000/-

I understand that this claim is rejected as per final repudiation letter (as attached) received from Oriental Insurance. According to me this is a illegal rejection and should be reconsidered. My father has insurance cover with Oriental Insurance...
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance Company — not received household package policy

 Yogesh Munim on Jul 10, 2019
Not received household package policy from co. Bhadrabranch. Nor received receipt for payment of premium amount since 28/1/2019. The branch is not replying. Policy no. 144000/48/2018/26937due on 31/1/2019 for which i paid premium video cheque no192 drawn on bob vasanabr. Ahmadabad. Please. Take up the matter with co bhadrabr. Ahmadabad & oblige. Thanks...
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance Company — fees for interior works not paid after continuous follow up for do, amravati, maharashtra.

 Raoot on Jul 8, 2019
Sir,
The detailed measurments were taken on site immediately after i was called by dr. Das, at pagalkhana r. O., sadar, nagpur & drawings were immediately prepared, submitted & revised as per the satisfation of d. O amravati. Estimates were prepared for civil, furniture, electrical, hvac & submitted, revised & querries were satisfied from mumbai (Ho). The mails & other communications can be submitted if needed or can be asked from the sadar office, nagpur. No fees were paid, no travelling allowance paid from nagpur to amravati to me as well as hvac consultant nor any fees paid after ringing...
Complaint comments  Read comments [1]Complaint category Furniture

Oriental Insurance Company — consultancy charges not paid for d. o amravti, maharshtra

 Raoot on Jul 3, 2019
Sir, i was called for visiting the site, preperation of plans, estimates for the d. O amravati from sadar nagpur office being on the panel of architects. I discussed the requirements of staff to be accomodated, did site measurments in details & submitted the plans & rectified as dicussed by do & ro, nagpur. Prepared estmates for furniture, electrical, hvac as per their requirements. Submitted the documents, replied to the querries as & when required for nearly 9/12 months & was not paid any consultancy charges till date after so many requests & phone calls, & mails to the concern offices. You can...
Complaint comments  Read comments Complaint category Furniture

Oriental Insurance Company — non payment of mediclaim medi claim no. 55631819422910 & policy no. 243307/48/2019/796

 Sanjaay Chug on Jun 29, 2019
Refer to my so many mails to raksha tpa and oriental insurance co. But they send letter they have mentioned "said treatment does not require 24 hours hospitalization and comes under opd protocol"

Please note that 2* 500 mg mabtas injections doctor has given and before giving the injection they have done some test of blood and reports of haematology & biochemistry was attached even after test and after positive reports they have stated first solumedrol 125mg in n. S. 100ml after that dr. Has given 500 mg mabtas (Rituximab) in n. S.500 ml and after that wait for one hrs and they have...
Complaint comments  Read comments Complaint category Health & Life Insurance

Oriental Insurance Company — bhavishya arogya policy

 Prabhudas Tembhurnikar on Jun 29, 2019
I have purchased a Bhavishya Arogya Policy No 1399 on 08.03.2004 in the name of Prabhudas Somaji Tembhurnikar. Sum insured for life time 180000/- sum insured per illness 72000/-. As per policy document policy commences wef 08.03.2015. This policy was issued by your Supela Bhilai office. I am suffering from blood pressure, diabities and asthama. I am under treatment of doctor for these illmess. Please guide me how I can claim my medical expenses biils. Please arrange to provide me specimen copy of claims from so that I can claim my expenses and benifitted by the scheme. my address is given hereinbelow.
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance Company — health

 RAKESH VADODARIA on Jun 27, 2019
SIR WE HAVE SUBMIT A CLAIM FILE OCT-2018 accidental date 16/10/2018 BUT TILL DATE WE HAVE NOT RECEIVED A CLAIM PAYMENT OR ANY QUERY ALSO WHEN WE R GOING TO TPA MISSING OUR ORIGNAL CLAIM FILE AND ALL DOCUMENT SO PLEASE HELP US ALSO PLEASE GIVE INTEREST WITH OUR CLAIM AMOUNT
my policy no is 141102/48/2019/7842
my phone number [protected]
mail id [protected]@gmail.com...
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance Company — policy number 231292/482019208

 Storm Riders on Jun 22, 2019
My son admit in amcare hospital zirakpur 12.05.2019to 14.05.2019 for medical treatment. A medical expense of rs 39000 is incurred. The hospital have given me bill & reports of the medical treatment. All these original documents and films issued to me by amcare hospital is being submitted by me in raksha tpa oriential insurance sector26 chandigarh. But the insurance
Company has rejected my claim. I have paid 11 years regular premium. I do not know why they have rejected my claim. Please help me.
Ramesh sharma
[protected]@gmail.com...
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance Company — two wheeler insurance very very bad experience

 Shahid Sayed on Jun 14, 2019
I bought my two wheeler insurance from coverfox of oriental company I put my bike on 4th of June 19 & on 6th from workshop intimate the claim after that also still no response from anybody not from coverfox & also not from oriental very bad experience
Policy No : 131300/31/2020/3855

Need strike action on this coverfox & oriental company both are cheating with customers...
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance Company — claim not paid till date 02.06.2019

 [email protected] on Jun 2, 2019
Surendra singh shekhawat my address is pl. No. 55, chitrakoot colony, opp. Bharat gas agency niwaru, 302012, contact number is [protected],  my policy no. Is 243600/31/2019/2172,  bike registery no. rj 14 dq 8517.
I am your company regular costumer my bike had met with an accident on 04/03/2019 then i sent my bike to “advent automobiles pvt. Ltd 216, mission compound ajmer road jaipur 302006” to get repair. Then your company’s surveyor came to survey my  bike and after seeing the parts damaged he still didn’t pass the claim of all parts he didn’t add all damaged parts...
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance Company — regarding my mother's treatment

 Kiran Kabadi on May 31, 2019
Respected sir my mother name v vasanthi policy number is 423000/48/2019/1212. Members id[protected]. My mother was suffering from headache from past few months when we go to our family doctor suggested for eye checkup then doctor advised to narayana netralaya. Their my mother got checked and doctor prescribed some drops and told yag laser treatment should be done for both eyes then The hospital bill sections asked for do we have any health policy and we said yes and submitted all following documents to the hospital. And took and appointment for treatment on 15 may 2019. After two days we got call...
Complaint comments  Read comments Complaint category Insurance

Recently Discussed

4 days ago
Oriental Insurance Company
your claim against policy number 233105/31/2020/372
7 days ago
Oriental Insurance Company
denied for registration of claim
21 days ago
Oriental Insurance Company
incorrect rejection of cashless claim 20359219 dates 28.8.2019 for rs 226400/- on my insurance policy
The Oriental Insurance Company Limited
claim no 19920200 regarding deducted amount is very high so reopen claim
Oriental Insurance Company
fees for interior works not paid after continuous follow up for do, amravati, maharashtra.

Featured Complaints