Oriental Insurance Company Customer Care
The Oriental Insurance Company Ltd
Customer satisfaction rating: 3%
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COMPLAINTS

Oriental Insurance Company Customer Care

The Oriental Insurance Company Ltd

Address
Oriental House, A-25/27, Asaf Ali Road
New Delhi
New Delhi District
Delhi
India - 110002

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
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149
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71

Phone:
Phone:
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55
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31

Customer satisfaction rating
3%
Complaints
513
Pending
0
Resolved
13
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Oriental Insurance Company related photos (76)

Oriental Insurance Company Complaints & Reviews

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Oriental Insurance Company — claim not paid and and very bad service

 [email protected] on May 25, 2019
I am Surendra Singh Shekhawat My address is PL.no. 55, Chitrakoot colony, opp. Bharat Gas Agency Niwaru, 302012, contact number is [protected],  My policy no. is 243600/31/2019/2172,  bike registery no. RJ 14DQ 8517.

                       My bike had met with an accident on 04/03/2019 then I sent my bike to “Advent Automobiles Pvt.Ltd 216, Mission compound Ajmer road Jaipur 302006” to get repair. Then your company’s surveyor came to survey my  bike and after seeing the parts damaged he still didn’t pass the claim of all parts he didn’t add all damaged...
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance Company — claim amount not received

 taare zamepe on May 21, 2019
My name is Mohd Shehzad from delhi and I have claimed a mobile in Oriental Insurance Company Limited which has happened in the last week of December 2018 but now how many times I have called on Customer Care, customer care executives do not answer correctly Please help me and tell me my claim, how long will be clear, my docket number is 7940, mobile number[protected] please help...
Complaint comments  Read comments Complaint category Other

Oriental Insurance Company — denial of claim no 18847733 on a wrong statement written by medical officer from patients grand daughter

 Sunil Kumaran on May 16, 2019
Patient is a non smoker / non alcoholic and a claim of rs92k had been denied,
We had approached meddi assit office and the oriental insurance office many times regarding grievance, they use to say it will be done shortly and is under process, it is almost 4 months after and still the matter is not resolved.

Please do needful at the earliest,

Thanks in advance.
Sunil kumaran...
Complaint comments  Read comments Complaint category Health & Life Insurance

Oriental Insurance Company — not giving zero depth insurance

 Kuldeep Makkar on May 12, 2019
I m satish kumar. I purchased honda motorcycle - activa 5g on dated 22-may-2018 purchased by ashwani honda hisar and insuranced by the oriental company limited on zero depth policy and my insurance policy no. Is 261501/31/2019/1325 which was done on 22/04/2019.
On dated 8/4/2019 my vehicle crashed (Accident) and handed over to ashwani honda to repair on date 9/04/2019. I got my vehicle on 18/4/2019 that costs rs. 20696.82 but the insurance was of zero depth but still they took a sum of amount rs. 2500 from me and when i raised the question then they told me its the rule of our company to...
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance Company — claim number 18571820

 hrmody on May 12, 2019
Kamlesh modi

I sent my above claim in the month six month back. But till date i have not heard anything regarding my claim. Whenever i made inquiry with agent, said that we have sent to insurance co, but they are not clearing the claim. My health is not good you will find from my medical claim papers. Even though insurance co. Harassing me. I have approached local office but no response. They said it is not in our hand insurance co. Is not acting on your claim...
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance Company — surveyor's unprofessional behaviour with me

 Swetank Sachan on May 11, 2019
My insurance number is 253291/31/2019/380.
On saturday, 9 march 2019, i had met an accident on my bike due to which i had to claim the insurance. The bike showroom has saturday off so on monday 11 march 2019 morning i submitted my bike to the showroom and then on tuesday 12 march 2019 i went to the oriental insurance company office near prince chowk dehradun.
I submitted the required documents and a surveyor number was provided to me i called him and asked him to survey my bike
To which he took approximately a week to survey and didn't approved half of the things mentioning...
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance Company — rejecting partial claim under mediclaim on wrong ground

 vishalahinduja on Apr 30, 2019
MEMBERSHIP NO. O[protected] OF VISHAL HINDUJA ORIENTAL INSURANCE CO. TPA: RAKSHA TPA
CLAIM NOS.: -[protected], [protected], [protected]

Sir,
I have submitted above valid and perfect claim towards BREAST CANCER OF my wife, BHAVNA VISHAL HINDUJA. I state that
> I have mediclaim insurance with you only.
> This is my very first claims.
> I categorically state that I have submitted all the relevant documents/support to my claim in ORIGINAL.
> Due to lack-luster attitude of your RAKSHA TPA, my claim was delayed and had to make series...
Complaint comments  Read comments Complaint category Hospitals

Oriental Insurance Company — do not explain the reason for not giving claim

 Ajeet9453 on Apr 23, 2019
Insurance of my mobile was done by the company in September.I applied for claim on mobile repair in June 2018 and gave the documents that were requested by the company.even without a computerized bill, then the company gave written letter of repair store.the company said that your claim process will be completed soon but now the company is not giving any answer to my mail.for which I wrote a letter to him but he could not getting reply.A just settlement of complaints made as soon as possible...
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance Company — claim payment not settled

 Srdas82 on Apr 22, 2019
Dear sir,

I claimed for post medical on dated 24.01.2019 at health insurance tpa (Authorise tpa of oriental insurance), on 25.01.2019 i received a message with request no noida-in-212210.

My insurance no - 215301/48/2019/3053
Patient name - mrs. Manali das

It is already passed 04 months, till date i did not received any message / mail.

As i called to customer care hitpa, mr junaid informed me it will take more 07 days to finalised on dated 12.03.2019.

It look like simply harassing to customer.

Very...
Complaint comments  Read comments [1]Complaint category Insurance

Oriental Insurance Company

 Vinaymks on Apr 22, 2019
Dear
Sir
मैंने अपनी दो गायों का इंश्योरेंस यूपी पशुधन परिषद की स्कीम से उप चिकित्सा अधिकारी डॉ सौरभ गंगवार राजा रिजोला पटियाली कासगंज के द्वारा कराया था जिसका कवर नोट नंबर 128366 vanay kumar mishra village ladhauli post bahora patiyali kasganj up pin code 207243 mob [protected]!
13 जनवरी 2018 को जिसमें...
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance Company — i am complaining about a company not approve a full insurance claim amount

 Rima purvesh Patel on Apr 21, 2019
Dear sir,
I informed u that the oriental insurance co. Ltd, is not approved a full claim amount of our health insurnce. It's detail as below:
Patient name : neetaben
Policy holder: dashrathbhai joitaram patel
Policy no.144000/48/2019/8402
Provisional diagnosis:unilateral primary osteoarthritis, left knee
Date of admission: 6 jan 2019
Summary of authorisation:
Total estimate:rs. 255093
Initial amount authorised:rs.234600
Revised amount authorised:rs.190493
Dedction:rs. 64600
Final amount authorised:rs.190493...
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance Company — claim not paid

 [email protected] on Apr 19, 2019
My policy no. Is - 243400/31/2016/14361, i had an insurance of my bike from this company and when my bike gone through an actual accident and i filed for a claim but the claim had not get paid. Surveyor behaved very bad with me, i had already registered a case about this on consumer court but still i didn't get my claim. Company refused to pay my claim. Sir kindly please take some action on this and please help me to get my claim.
Please take some neccessary action on it so i can get my claim paid....
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance Company — claim not paid

 shekhawat singh on Apr 15, 2019
My name is surendra singh my bike insurance policy no is 243400/31/2016/14361 accident inform date is 14/08/2016 bike register no rj 14 dq 8517 this my bike is fully insured and real accident case but insurance company is not given me claim, i am already registered case agents thi insurance ompany but not give me claim. My mobile number is [protected]....
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance Company — money paid but not received policy

 aditya4444 on Apr 8, 2019
Phone no-[protected]
[email protected]
#txn[protected]
i attempt to do car insurance on 8th april 2019 at around 12 pm.
i recieved message from the bank that money is paid but it the webpage of policybazaar.com it showed trasaction error.i contacted to bank and they said that transaction was done.i want refund of money....
Complaint comments  Read comments Complaint category Auto Insurance & Loan

Oriental Insurance Company — kcc insurance (2 varsh 10mah) pashchat bhi na milna.

 DHARAMV07030748 on Apr 5, 2019
Manney mahoday-mere pita"santosh kumar putra shree jamandar singh (Pnb) shakha-kudarkot, janpad-auraiya, raajay-uttar pradesh (Bharat) kcc khata dharak the. Jinki mrityou sadak durghatna men 3/6/16 ko hui thi. Shakha prabandhak mahoday ne 14/6/16 ko hi claim form complete karke (Oriyantal insurance) meghdoot building, mall road, kanpur (Up) sammit karwa diye the, evm tab se 02 baar[protected] bank rimaindar de chuke hai. Tatpashchat 27/2/19 ko dobara claim form bheje, parantu abhi tak (2varsh 10 mah) pashchat bhi dawa raashi prapt nahi hui.
Maanniy, se aagrah karta hoon, is kaary ko sangyan...
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance Company — regarding car insurance

 kaileshsanghani on Apr 2, 2019
My santro car got accident, my idv was 130000 as per policy document,
Total repair estimate is 180000, company is not approving the eligible repair cost,
They are asking to consider this car in total loss but not ready to approve full idv (130000),
They are just bargaining with me for amount they need to pay for total loss,
Offering me 70000 only, thinking to go for legel against them.

Below is the number who is trying to bargaining with me
Insurance agent mobile : [protected]
Car accident survivor number : [protected]

Car...
Complaint comments  Read comments Complaint category Auto Insurance & Loan

Oriental Insurance Company — delay in claim amount

 Darshit Rawat on Mar 25, 2019
Sir i am nitin rawat and i am a policy holder of my two wheeler insurance of oriental insurance company. On 5th of december 2018, i lost my bike reg no. Dl8sbz5813 and reg ph. [protected]. I have completed all the formalities regarding the claim. I have submitted all the affidavit on dt.[protected] after submitting all the affidavits they told me that they transfer my claim amount in 3 or 4 working days. And today is[protected] till i didn't receive my claim amount and not they telling that due to month end payment will transfer in a week.
Thanks & regard
Nitin rawat
[protected]...
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance Company — no reply of my complaint by company

 Kul1234 on Feb 23, 2019
Sir

I have complaint in insurance company regarding claim of tyre is not consider by company which is damage in accident under zero del claim.

Till now no any reply given by insurance company regarding my complain

So i want taken appropriate take action against this comapany

Sir
Our car baleno zeta up 32 jv 1237 had damaged in an accident. It's tyre and other front and back side part damaged. We have deposited our car in bright wheel workshop chhatha meel. After inspection of oriental insurance company surveyor. Tyre was not considered...
Complaint comments  Read comments [1]Complaint category Auto Insurance & Loan

Oriental Insurance Company — (pais) rajya street scheme (kcc sambandhit)

 DHARAMV07030748 on Feb 22, 2019
Mahoday, mere pita santosh kumar putra shri jamandaar singh yadav (Pnb) shakha-kudarkot janpad-auraiya (Up) se kcc khata dharak the. Unki mrittyu sadak durghatna me 3/6/16 ko hui thi. Shakha prabandhak ne14/6/16 ko hi form complete karke meghdoot building, mall road kanpur (Up) sammit kar diya tha, shakha se 03 baar remaindar bheja ja chuka hai. Parantu 2varsh 8maah hone k bavjood bhi mujhe abhi tak bhugtaan nahin mila.
(Mai pahle bhi complaint ragisterd kar chuka hoon, parantu mamla jas ka tas hai.)
Aasha karta hoon, mere mamle ko sangyan me laker aavashyak kaaryawahi jald se jald...
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance Company — late in claim settlement of my car insurance

 Chandra prakash shrivastva on Feb 19, 2019
Dear sir,
This is related to delay in settlement of my car insurance with oriental insurance company policy no: 131300/31/2019/47392
My car accident happened on 14/01/2019 in the evening around 8.00 pm at my residence while moving for home, same time i called the customer care to book complaint but they told me to approach local branch and on the next day i approached local branch and book my complaint. As per their instruction i take my car to nearest showroom in lucknow, also concerned surveyor reached at site and all formalities completed. As per showroom technician dismantling...
Complaint comments  Read comments Complaint category Auto Insurance & Loan

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