Oriental Insurance Company Customer Care
The Oriental Insurance Company Ltd
Customer satisfaction rating: 2%
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552
COMPLAINTS

Oriental Insurance Company Customer Care

The Oriental Insurance Company Ltd

Address
Oriental House, A-25/27, Asaf Ali Road
New Delhi
New Delhi District
Delhi
India - 110002

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
158
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76

Phone:
Phone:
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61
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34

Customer satisfaction rating
2%
Complaints
552
Pending
0
Resolved
13
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Oriental Insurance Company Complaints & Reviews

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Oriental Insurance Company — Claim delay and no response

 Junesh Kp on Jun 22, 2020
Claim number : 441600/31/2021/00030025
Policy number. :. 131300/31/2020/29629
What is the status of my claim...
Complaint category Insurance

 Srastogi13 on Jun 21, 2020
I thank you for settlement of claim of rs. 55071/- on account of cerebral infraction unspecified against above subject.

On going through the claim deduction details, i regret that the payment of rs. 5760/- were not made. The facts are mentioned as under:-

Physiotherapy treatment charges

As you already know from discharge summary submitted to you by max balaji hospital, patparganj, new delhi stating that physiotherapy advised by dr. Rajesh gupta and the same arranged from treating hospital i. E. Max balaji hospital.

I have paid daily opd charges of rs. 660/- towards physiotherapy, all the original bills were submitted while filing post hospitalization claim.

Neither you have not informed the schedule of charges in the policy while settling the post hospitalization claim nor the insurer had informed while issuing/renewing the policy. The deduction is arbitrary. I therefore request you to investigate further in the matter

Complaint Status


[Jun 21, 2020] Oriental Insurance Company customer support has been notified about the posted complaint.
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     Naresh Vig on Jun 17, 2020
    Sir,

    I had preferred a pa claim under the above policy with divisional office, surat and submitted all the supporting documents more than 20 months back, but till date i have not received my payment.
    Upon questioning and despite several verbal reminders i was informed that the claim is not payable since the claim is for sprain, an invisible injury, but till date no letter confirming no claim has been received by me.
    I understand that the company has issued guidelines regarding payment of claim against invisible injuries in 1999.
    I had written to the customers service dept of the company in the march 2019, but am yet to receive any positive response from the company.
    As per the concerned office, since the claim can be settled at the ro vadodara level only, the papers have been sent to them by the concerned office long back.

    Complaint Status


    [Jun 17, 2020] Oriental Insurance Company customer support has been notified about the posted complaint.
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      Oriental Insurance Company — that branch person did not provide us policy document

       Happy Magizhchi on Jun 16, 2020
      We have deposited 10000rs for marine cargo policy on 31st january. But that branch person did not provide us policy document....
      Complaint category Insurance

      [Resolved]

       Sandha1704 on May 23, 2020
      Pooja yadav bike, insurance policy no. 131300/31/2020/48111
      And policy claim no. Pi131300/2020/o/11933
      Pooja yadav
      Bike no. Up62 bk 8653
      Policy start date 17/09/2019 and end date 16/09/2020

      Accident date 04/03/2020


      bike insurance policy claim
      bike insurance policy claim
      bike insurance policy claim
      bike insurance policy claim
      bike insurance policy claim
      Complaint marked as Resolved 2020-06-04 08:48:22
      My mobile No 9415141704 Email id:- [email protected]

      Complaint Status


      [May 23, 2020] Oriental Insurance Company customer support has been notified about the posted complaint.
      Complaint comments  Add a commentComplaint category Insurance

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        Oriental Insurance Company — online payment completed for non oicl motor insurance with no response/policy

         [email protected] on Apr 30, 2020
        This is to bring to your notice that i have made/completed a non-oicl motor policy renewal online on 27/4/2019 at 17:56 as...
        Complaint category Insurance

        Oriental Insurance Company — so many leave... shi m sarkari h

         Singal Electronics & Telecommunication on Feb 21, 2020
        My scooty got accident yesterday but i am waiting for sarvayor. Company customer care said sir you will have to wait for 3...
        Complaint category Insurance

        Oriental Insurance Company — reimbursement cash

         shaanmugaaam on Feb 20, 2020
        Phs id 21572805 mrs. Dhanalakshmi & mr arumugam. Last 3 month not pay the reimbursement cash due to some queries. Point 1....
        Complaint category Insurance

        Oriental Insurance Company — stopped all tpa benefits

         Rm Mishra on Feb 8, 2020
        Dear sir/madam
        Myself satyakesh mishra i am writing about cashless facility not given by paramount health insurance...
        Complaint category Insurance

        Oriental Insurance Company — claim amount dedication

         Deepaktinani on Jan 15, 2020
        Respected sir this is ref to mediclaim under pol no171301/48/20/01139 oriental in’s comp claim no 1713/48/2020/00002912...
        Complaint comments  Read comments [1]Complaint category Insurance

        Oriental Insurance Company — deduction of claim amount basis

         drp13 on Jan 10, 2020
        Policy no : 143691/48/2020/207 - oriental insurance company limited.

        Claim no : hh[protected]

        Amount...
        Complaint category Health & Life Insurance

        Oriental Insurance Company — mediclaim ic claim no 141591/48/2020/00000219 under policy no 141591/48/2019/1277

         Dhimant Shah on Dec 13, 2019
        Claim bearing no hi-oic[protected]

        I had submitted the claim for rs 25307 out of which rs 19157 is only received....
        Complaint category Business & Finances

        Oriental Insurance Company — non settlement of passed claim

         Rajeeshramesan on Dec 1, 2019
        My medi claim with raksha tpa offered by the oriental insurance company, my member id with raksha tpa is o[protected]ippb the...
        Complaint comments  Read comments [1]Complaint category Insurance

        Oriental Insurance Company — reimbursement of mediclaim still not received

         Kumar1904 on Nov 17, 2019
        My full name is kumar naresh kukdeja & currently working in axis bank ltd.
        My policy no - 124500/48/2020/3052
        My...
        Complaint category Banks

        The Oriental Insurance Company Limited — appeal for claim denied by healthindia insurance tpa services pvt. ltd.

         sunny.shah on Nov 11, 2019
        Hello Sir/Madam,

        HEALTHINDIA INSURANCE TPA SERVICES PVT. LTD. has denied Rs 15, 970/- for the claim which...
        Complaint category Health & Life Insurance

        Oriental Insurance Company — car policy

         sonit_malik on Nov 7, 2019
        Very bad service provide by the oriental insurance. I insured my car by this company last 2 years. And now recently my car...
        Complaint category Auto Insurance & Loan

        Oriental Insurance Company — health insurance claim does not settle

         deepakkhandelwal301001 on Oct 28, 2019
        Dear sir/mam,

        By 19/05/2019 my daughter got hospitalized and discharged by 22/05/2019. She had to suffer from...
        Complaint comments  Read comments [1]Complaint category Health & Beauty

        Oriental Insurance Company — your claim against policy number 233105/31/2020/372

         [email protected] on Sep 15, 2019
        With reference to the intimation of claim date of loss 25-JUN-19 against policy number 233105/31/2020/372 claim has been registered...
        Complaint comments  Read comments [1]Complaint category Insurance

        Oriental Insurance Company — denied for registration of claim

         Riyaz Ali Ansari on Sep 14, 2019
        Dear team,

        We are calling on the toll free number for claim intimation from 8th september 2019.
        Complaint category Auto Insurance & Loan

        Oriental Insurance Company — reimbursement

         Himal Mishra on Sep 9, 2019
        Hi

        I need to complaint regarding my one of motor insurance taken 5 months ago in month of march
        For...
        Complaint category Motorcycles & Scooters

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