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Oriental Insurance Company Complaints & Reviews

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Last updated Sep 27, 2023
Complaints 625
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Oriental Insurance Company Phone Numbers

Toll free
1-800-118485
164
79
Phone
+91 11 3320 8485
62
34
+91 11 4365 9595
19
33

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Oriental Insurance Company Head Office Address

Oriental House, A-25/27, Asaf Ali Road
New Delhi
New Delhi District
Delhi
India
110002

Oriental Insurance Company reviews & complaints(625)

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M
Manj99
from Mumbai, Maharashtra
Sep 27, 2023
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Policy #121800/48/2023/7947

Hospitalised on 30th May Discharged 31st May.

discharge summary shared with all the medical tratment, have kept following we have the date & time in discharge summary but they are saying it is not mentioned

It is a policy from 2006 but because TPA changed it is showing 2015
Oriental Insurance Company customer support has been notified about the posted complaint.
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    Nakul Ponnanna
    Sep 23, 2023
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    Hello,

    This is file a complaint against Oriental Insurance company, Madikeri Branch, Karnataka for misplacing a cheque provided for renewal of Motor Vehicle Insurance.

    My father Mr.Cariappa I B, a senior citizen had approached the Madikeri branch, Karnataka of Oriental Insurance company for the renewal of Motor Vehicle Insurance policy and provided a cheque dated 04.09.2023 and Cheque number 474049 issued by Kodagu District Cooperative Central Bank Limited, Virajpet Branch, Karnataka.
    The cheque was misplaced by the employees of the branch and now have failed to renew my insurance policy. This has caused monetary loss to my father.

    Request you to please look into the matter and hold the concerned individuals accountable for their irresponsible behaviour. Please acknowledge the same.

    Thank you

    Regards,
    Ponnanna
    Oriental Insurance Company customer support has been notified about the posted complaint.
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      M
      Mohamed Azharudeen B
      Sep 11, 2023
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      Address:Theni

      I surrended my code on last december 2022. But still the pan lookup shows the status is inforce. Kindly change it ASAP
      +2 photos
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        M
        Mohamed Azharudeen B
        Sep 11, 2023
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        Address:Theni

        Hai,
        This is Mohamed Azharudeen. Before i have a code with oriental insurance company. And last december 2022 i cancel my code with that company because of i joined in a company. But still now the code is inforce. Kindly change the status as terminated or surrender in pan status
        +2 photos
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          S
          shubhsam786
          from Delhi, Delhi
          Jun 15, 2023
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          Insurer asking for irrelevant claim documents, Claim Partial Rejected

          Address:Raksha Health Insurance TPA Pvt.Ltd. Plot no. 42 ,Victora Building ,First Floor,Sector 20A Near ICAI Building,Faridabad, Haryana-121013 Phone: 0129-35

          Dear Team,
          This is to inform you that I am working with Baroda UP Bank and having group health insurance with The Oriental Insurance Co Ltd and the policy number is 221300/48/2023/1130.
          I had an accident on 17th March 2023 and my elbow was broken and I had to undergo elbow surgery. After that I have submitted all required medical documents to the company for reimbursement purposes. My claim number is [protected]. After...
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          S
          Simranb9
          from PUNE, Maharashtra
          May 23, 2023
          May 30, 2023
          This thread was updated on May 30, 2023
          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

          Address:Pimple Saudagar

          Claim number : [protected] : Emp ID :[protected]
          I am writing to you regarding my claim, which has been delayed. I would like to request your assistance in this matter.
          I have already contacted my healthcare provider multiple times to asking for an update I have provided all the necessary documents also have given detailed information of the hospital but there is no response. It has been 10 months already. I would appreciate it, if you help me so that my claim can be processed more efficiently.
          Thank you for your understanding and cooperation in this matter. I look forward to hearing back from you soon.
          Jun 13, 2023
          Complaint marked as Resolved 
          There are no steps the company has taken
          Oriental Insurance Company customer support has been notified about the posted complaint.
          Haven't received a respond yet
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            L
            Lovekush Gola
            from Delhi, Delhi
            Nov 1, 2022
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            Did not get Claim for theft Motor cycle

            Address:Delhi

            Dear Sir,

            I would like to inform you that on date 06/04/2022 my bike splendor plus (DL 5S BM 2813) was theft from Sanskar Aashram, 41 pocket E, Block A GTB Enclave, Dilshad Garden, Delhi.
            I was lounged police FIR on same day i.e 06/04/2022 .
            I have taken insurance policy for my vehicle (policy no. 211200/31/2022/317299) from Oriental insurance company limited so i intimated to insurance company for claim on...
            +3 photos
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            Lovekush Gola
            from Delhi, Delhi
            Nov 1, 2022
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            Did not get claim for bike stolen since last 7 month

            Address:Delhi

            Dear Sir,

            I would like to inform you that on date 06/04/2022 my bike splendor plus (DL 5S BM 2813) was theft from Sanskar Aashram, 41 pocket E, Block A GTB Enclave, Dilshad Garden, Delhi.
            I was lounged police FIR on same day i.e 06/04/2022 .
            I have taken insurance policy for my vehicle (policy no. 211200/31/2022/317299) from Oriental insurance company limited so i intimated to insurance company for claim on...
            +2 photos
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            7
            78 6
            Sep 6, 2022
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            Address:West Bengal and malda

            Dear garena free fire team I'd band me use glitch Apps sorry garena free fire team no glitch use only free fire use last chance please please 🙏 🙏🙏🙏
            Oriental Insurance Company customer support has been notified about the posted complaint.
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              N
              Nilesh RTM
              Aug 30, 2022
              Sep 6, 2022
              This thread was updated on Sep 6, 2022
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              Unnecessary and unauthenticated deductions in mediclaim policy

              Against Policy no. - 153800/48/2022/689 i had purchased mediclaim and w.r.t. that i had made Claim no. : HH[protected] on dated 06/06/2022 for cashless reimbursement, on final settlement they had made unnecessary deductions. I had claimed some post surgery expenses also, but when i had asked company to reimburse unnecessary deductions or provide relevant justification they are unable to reply properly on it, each time they are assigning new...
              +8 photos
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              S
              Sreedharreddy1983
              Aug 23, 2022
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              Payment

              This is to bring to your kind notice and appropriate action against my claim which is pending from 3 months without any resolution.
              I would request your kind intervention in this matter with immediate effect.
              policy no 462900/31/2023/106, DoA 27 May 2022.
              Vehicle repair work already completed 2 months back, this was after confirmation from the local surveyor, now the claim is not processed because the final report is...
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              N
              Neelam sikka
              Aug 17, 2022
              Aug 17, 2022
              This thread was updated on Aug 17, 2022
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              My claim number is [protected].
              Raksha tpa claims that the amount has been credited in my account. In spite of sending them bank statement of the account they are not crediting my account till now(after 2 and half years ) of passing the claim.
              Oriental Insurance Company customer support has been notified about the posted complaint.
              Aug 17, 2022
              Updated by Neelam sikka
              I have not received the claim amount till date
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                D
                durgesh shiats
                Jul 7, 2022
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                Address:Faizabad UP

                Hi,

                Please help in this regard my vehicle claim which is UP32KE8636 detail is given below,

                Claim is intimated on policy no : 242596/31/2022/TMP/35636 Ref No : OICNCLM96/31/20/086431.For further assistance please call Toll Free No:[protected] TMIBASL

                Surveyeor person Mr. S.K Singh is not responding properly during survey he is reject my claim and he says in Tata motors these type problem are commonly. I'm not satisfied his behavior during calling me on call, he is expecting like bribe on behalf of my claim approval.

                I am requesting you for resurvey my vehicle tomorrow with any other surveyeor person.
                Oriental Insurance Company customer support has been notified about the posted complaint.
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                  B
                  Bijal Patwa
                  from Mumbai, Maharashtra
                  May 30, 2022
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                  Address:MUmbai

                  I had email last year for my medical insurance claim related issue where we had recieved only partial amount only from the entire claim amount. ALL working and documents are shared on BIMALOKPAL Email ID and i had spoken to some lady too on the landline number[protected]/23 where i was told to connect after April 2022. i tried calling on this number, no one is asnwering to my complaint number MH-H[protected].
                  sir please understand, we are 3 daughters and my father is retired cancer patient. he had got covid last year Jan 2021 End for which he was treated in Hiranandani for one week. Billing was done for Rs 137000 where only 60k was settled and rest amount not given by the insurance company stating some covid norms. Sir i have shared all document from Hiranandani hospital to you PLEASE HELP HELP HELP me get the hard earned money, chasing from more than a year now.
                  Oriental Insurance Company customer support has been notified about the posted complaint.
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                    S
                    sahil764
                    May 19, 2022
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                    Date - 18\05\2022
                    client name oriental insurances
                    sir i will pay the payment in oriental insurances portal through bill desk
                    payment method online UPI method the transaction will show completed and amount will deducted from my account but on portal it will failed then i will contact the oriental insurances they said the payment will not received
                    Transaction number[protected]
                    UPI id by which payment pay is [protected]@upi
                    Amount of payment- 19123 rupees
                    UPI ID in which payment done is- billdeskpg.[protected]@icici
                    debited from Canara bank
                    sir please refund my amount
                    and clear the status of payment
                    i will provide a screen shot of payment which i pay but it will not recived by oriental insurances
                    +1 photos
                    Oriental Insurance Company customer support has been notified about the posted complaint.
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                      Advisor Nagendra Kumar
                      Apr 22, 2022
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                      Address:NALANDA BIHAR INDIA

                      My name NAGENDRA KUMARpan no DHNPK4535B Requesting you cancel Oriental Insurance Company insurance and cannot work in any insurance borker working hear
                      name NAGENDRA KUMAR
                      PAN DHNPK4535B
                      Oriental Insurance Company
                      KINDLY REMOVE MY IRDA CODE AND PAN NUMBER
                      Oriental Insurance Company customer support has been notified about the posted complaint.
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                        Address:plot no A 442 road no 28 industrial area ram nagar wagle estate thane 400604

                        This company is in relation with Paramount health services and insurance TPA PVT. LTD. (contact.[protected]@paramounttpa.com) to which we are paying from last 5 years so that it can help us in condition of critical medical expense. So we purchased it for my father and claimed for dengu last year. We submitted all documents, but always they kept asking new documents so that they can disturb us and we can cancel the request and at last they asked for...
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                        M
                        MuskanValecha
                        from Ahmedabad, Gujarat
                        Apr 11, 2022
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                        Address:Ahmedabad

                        Oriental company insaurance is not passing my claim from last 1 year, I have submitted all the documents but they are not responding. I have visited the office 50 times, I called them but no response. They are just giving excuses. It’s been one year I have been visiting their office but no response.
                        Oriental Insurance Company customer support has been notified about the posted complaint.
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                          pushpamalar
                          Mar 25, 2022
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                          Mine is emp. policy. I have submitted all the required documents to Medi assist.I submitted(23.6.2021) all the document which were provided by the Hospital. kindly help to resolve the issue..claim no.-: 24987426
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                            Neetu@2021
                            from JALANDHAR, Punjab
                            Mar 10, 2022
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                            Address:House No.1493, Urban Estate, Phase-2 Jalandhar City, Punjab-144022

                            With reference to the above, I have submitted my claim for Rs.284429/- (Rs.269429 Hospitalization expenses and Rs.15000/-Pre hospitalization expenses) for reimbursement of my insurance claim on dated 10/04/2021 but I have received only Rs.218135/-dated 11/06/2021.

                            OICL through its TPA Raksha TPA creates two claim no.
                            1. [protected] dt.11.05.2021 for Rs.269429/-
                            2.[protected] dt.21.07.2021 for Rs.15000/-

                            But I have received less amount agst.claim no.[protected] and claim no.[protected] for Rs.66294 (i.e.[protected]

                            I have submitted all the detaila along with all original supporting documents and also so may reminders on email and on telephone they are not issuing the balance payment.
                            It is prayed to pls release all my pending payment from the Insurance company.
                            Oriental Insurance Company customer support has been notified about the posted complaint.
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