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Oriental Insurance Company Complaints & Reviews

www.orientalinsurance.org.in
1.1
Updated: Nov 1, 2025
Complaints 634
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133
Unresolved
501
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Oriental Insurance Company reviews & complaints(634)

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P
puniavikas
Nov 1, 2025
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: Request for Refund of 15,482 Paid Towards Car Insurance Policy (Transaction ID: T2510131910539643122595)

Address: The Oriental Insurance Company Ltd. 'Oriental House', A-25/27 Asaf Ali Road, New Delhi-110002

It is respectfully submitted that I made an online payment of ₹15, 482/- on 13/10/2025 through the PhonePe app while generating a car insurance policy via Hero Insurance Broking Company. The payment was successfully transferred to the ICICI Bank account of The Oriental Insurance Company Ltd., but the policy was not generated, and my payment remains stuck.
The details of the transaction are as follows:
• Payment Amount: ₹15,...
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N
Nirmalhari@2026
from POLLACHI, Tamil Nadu
Aug 18, 2025
Aug 18, 2025
This thread was updated on Aug 18, 2025
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Request for refund Policy amount

I have paid amount of Rs 5330 towards Car Insurance on 02.05.2025. After that i have cancelled policy on 12.07.2025 i have made a request for cancellation of policy and based on request policy was cancelled however till date i have not received refund for the same. For refund i have made several calls as well as mail communication however there is no results till date. It is very much disappointing that you people make various commitments...
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K
koorellakrishna
from Hyderabad, Andhra Pradesh
Jun 4, 2025
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Health insurance claim amount not getting dispersed.

Address: Flat no 501 , suacasa medows , puppalaguda , hyderabad

Hi Sir /madam,

my name is Krishna Kumar
company name : Guru Gowri Krupa Technologies

patient name : koorella Ramulu (Father)
Hospital name : Ramagiri super speciality hospital, Nalgonda.

For the Policy number : 431600/48/2024/1868,
I have the reimbursement claim and amount was approved on 3rd of the march 2025.
claimed amount is : 41362
approved amount is :...
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S
Simranb9
from PUNE, Maharashtra
May 23, 2023
Nov 1, 2025
This thread was updated on Nov 1, 2025
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Delay in insurance by 10 months

Address: Pimple Saudagar

Claim number : [protected] : Emp ID :[protected]
I am writing to you regarding my claim, which has been delayed. I would like to request your assistance in this matter.
I have already contacted my healthcare provider multiple times to asking for an update I have provided all the necessary documents also have given detailed information of the hospital but there is no response. It has been 10 months already. I would appreciate...
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L
Lovekush Gola
from Delhi, Delhi
Nov 1, 2022
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Did not get Claim for theft Motor cycle

Address: Delhi

Dear Sir,

I would like to inform you that on date 06/04/2022 my bike splendor plus (DL 5S BM 2813) was theft from Sanskar Aashram, 41 pocket E, Block A GTB Enclave, Dilshad Garden, Delhi.
I was lounged police FIR on same day i.e 06/04/2022 .
I have taken insurance policy for my vehicle (policy no. 211200/31/2022/317299) from Oriental insurance company limited so i intimated to insurance company for claim on...
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Lovekush Gola
from Delhi, Delhi
Nov 1, 2022
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Did not get claim for bike stolen since last 7 month

Address: Delhi

Dear Sir,

I would like to inform you that on date 06/04/2022 my bike splendor plus (DL 5S BM 2813) was theft from Sanskar Aashram, 41 pocket E, Block A GTB Enclave, Dilshad Garden, Delhi.
I was lounged police FIR on same day i.e 06/04/2022 .
I have taken insurance policy for my vehicle (policy no. 211200/31/2022/317299) from Oriental insurance company limited so i intimated to insurance company for claim on...
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N
Nilesh RTM
Aug 30, 2022
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Unnecessary and unauthenticated deductions in mediclaim policy

Against Policy no. - 153800/48/2022/689 i had purchased mediclaim and w.r.t. that i had made Claim no. : HH[protected] on dated 06/06/2022 for cashless reimbursement, on final settlement they had made unnecessary deductions. I had claimed some post surgery expenses also, but when i had asked company to reimburse unnecessary deductions or provide relevant justification they are unable to reply properly on it, each time they are assigning new...
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M
maulin123
from Ahmedabad, Gujarat
Feb 21, 2022
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Bima Lokpal Complaint for unsettled partial claim reimbursement in Health Insurance of Oriental Insurance Company

Dear Sir /Madam,

I am writing this letter to you to grab your attention to the unsettled partial claim reimbursement of my health insurance claim. so requesting you to can you please help me to approve my unsettled claim from Oriental Insurance company.

Claim details
TPA Claim No. : MDI6709673

The overall summary is that my mother was admitted in hospital during 15th Nov to 18th Nov 2021....
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G
Gauravpatel99
Jun 9, 2021
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Claim settlement delay more than 6 month

Address: Flat No 3 Balkrishnaappt, 2nd Floor Amin Marg, Amin Marg, Amin Marg, Rajkot, Gujarat 360001

Insured Person : Paresh kariya
CCN: MDI6082298
CLAIM NUMBER : 143900/48/2021/00001735

Dear sir/madam,

It has been six months since this claim but its rupee has not been deposited yet.

Even though the claim has been passed on 5 - May 2021, do you spend so big time in depositing money?

Our customers are dissatisfied with your service.

please look into...
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A
Alfee Joseph Mathew
Apr 30, 2021
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My policy

I am wring this complain with my broken heart, I have started a policy in name of Happy Family Floater insurance from The Oriental Insurance company on 2009 for myself, wife and my 2 kids. till 2020 i am renewing this policy every year without any filer, but due to the world epidemic ( COVID- 19)started on 2020 March/ April/ May and june month was under lock-down and due to this i have not received the any intimation notice from the above...
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A
alpeshvashi
from Chennai, Tamil Nadu
Mar 18, 2021
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Requesting for hard copy of policy since 10 days but no-one responding.

I have been sending a request message to mandakini.[protected]@orientalinsurance.co.in,
[protected]@orientalinsurance.co.in, jdas.[protected]@orientalinsurance.co.in, to
send me a hard copy of motor policy since 08.03.2021.

It seems they all, Mandakini Balodhi, , Jdas Gupta and so many employees in their customer service department are very very busy that they do not get time to even acknowledge my request message since 10 days,...
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G
gautamrajjain
from Yarada, Andhra Pradesh
Oct 14, 2020
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Eye Surgery reimbursement

Address: The Branch Manager THE ORIENTAL INSURANCE COMPANY LIMITED 141591 – OIC, BO BC THALTEJ 1st floor, B/26, J.B. Tower, Near Sal Hospital, Drive In Road, Thaltej, Ahmedabad - 380054 AHMEDABAD, GUJRAT 380054

RIGHT EYE RETINAL HEMORRHAGE- RIGHT EYE INTRAVITREAL INJECTION GIVEN DONE

As per the circular of Insurance Regulatory and development Authorities have issued a circular to all Insurance company that above treatment in reimbursable even if the patient was not required admission for one night. It however involve surgical procedure by an expert in operation theatre. This is allowed and Doctor has also given the response. Over...
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S
sunny.shah
from AHMEDABAD, Gujarat
Nov 11, 2019
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appeal for claim denied by healthindia insurance tpa services pvt. ltd.

Address: Oriental House, A-25/27, Asaf Ali Road,, New Delhi, Delhi, 110002
Website: orientalinsurance.org.in

Hello Sir/Madam,

HEALTHINDIA INSURANCE TPA SERVICES PVT. LTD. has denied Rs 15, 970/- for the claim which I am claiming with proofs. Please find the policy no, claim no and TPA information as below.

Policy & Claim Details :
[protected]
Policy No : 141500/48/2019/10468
Claim Number : HI-OIC[protected]
Insurance Company : The Oriental Insurance Company Limited
Policy Number : 141500/48/2019/10468br...
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R
rohit0631
from Delhi, Delhi
Aug 24, 2019
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unlawful rejection of cashless claim: janak gupta claim pa- 20314574

Dear sir/ma'am
I, rohit gupta, had admitted my mother janak gupta (Insured) aged 58 years with rg stone hospital, pitampura delhi and hospital duly applied for cash less claim with mediassist tpa on 22 august 2019.
I would like to bring to your kind attention for redressal of my grievance as regards mishandling and mismanagement of cashless claim lodged vide pa[protected] for my mother janak gupta covered vide oriental policy...
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B
Bhavansinh dodiya
from Mumbai, Maharashtra
Jul 29, 2019
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claim no 19920200 regarding deducted amount is very high so reopen claim

Address: 1st floor Neptune tower above girish cold drink near nehru bridge corner Ahmedabad Gujarat 380009, 382415

My policy number 141200/48/2019/19959 and claim no 19920200 this claim approved but many rupees by deducted tpa high amount 5262 rs so reopen my claim this problem regarding i have send mail date 27/7/19:10:58pm and his reply no 8043270 but this tpa service is very poor and bad so help me. I have send mail this company attached policy copy claim approved letter and obc mediclaim policy rules copy...
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P
Prabhudas Tembhurnikar
from Mumbai, Maharashtra
Jun 29, 2019
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bhavishya arogya policy

Address: 98 A Maitri Vihar Supela Bhilai, 490023

I have purchased a Bhavishya Arogya Policy No 1399 on 08.03.2004 in the name of Prabhudas Somaji Tembhurnikar. Sum insured for life time 180000/- sum insured per illness 72000/-. As per policy document policy commences wef 08.03.2015. This policy was issued by your Supela Bhilai office. I am suffering from blood pressure, diabities and asthama. I am under treatment of doctor for these illmess. Please guide me how I can claim my medical expenses...
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S
Swetank Sachan
from Mumbai, Maharashtra
May 11, 2019
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surveyor's unprofessional behaviour with me

Address: 203 A Ward No. 2 Misserwala,Doiwala,Dehradun, Dehradun, Uttarakhand, 248140

My insurance number is 253291/31/2019/380.
On saturday, 9 march 2019, i had met an accident on my bike due to which i had to claim the insurance. The bike showroom has saturday off so on monday 11 march 2019 morning i submitted my bike to the showroom and then on tuesday 12 march 2019 i went to the oriental insurance company office near prince chowk dehradun.
I submitted the required documents and a surveyor number was provided...
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A
aditya4444
from Ranchi, Jharkhand
Apr 8, 2019
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money paid but not received policy

Phone no-[protected]
[protected]@gmail.com
#txn[protected]
i attempt to do car insurance on 8th april 2019 at around 12 pm.
i recieved message from the bank that money is paid but it the webpage of policybazaar.com it showed trasaction error.i contacted to bank and they said that transaction was done.i want refund of money....
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C
Chintan Sha
from Mumbai, Maharashtra
Sep 23, 2018
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after 50 days settlement letter for half of the claim amount

Address: 400067

Oriental health insurance
Policy no-112300/48/2018/383
File no-19rb03oie0560
Tpa-vipul medcorp mumbai
I chintan shah claimed for surgery of left shoulder & radial nerve exploration on 31st july 18.
I followed up with them but no solution
Claim amount-139858
Settlement amount-83507
Cause-as per reasonable & customary
No clarification and still not settled...
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R
ravzz78
from Hyderabad, Telangana
Jun 7, 2018
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transfer of ownership of car insurance

Address: New Delhi, Delhi, 110048
Website: orientalinsurance.org.in

Dear sirs,
This is to bring in your kind notice that i have purchased a car insurance policy from oriental insurance via policy bazaar on 4th may 2018 with a request to transfer the ownership in my name on 2nd june 2018 to [protected]@orientalinsurance.co.in & cc to mandakini. [protected]@orientalinsurance.co.in

In respect to the same i have attached my car rc & other formalities and requested for an immediate transfer of...
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