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Oriental Insurance Company Complaints & Reviews

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Updated: Aug 18, 2025
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Oriental Insurance Company reviews & complaints(619)

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N
Nirmalhari@2026
from POLLACHI, Tamil Nadu
Aug 18, 2025
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Request for refund Policy amount

I have paid amount of Rs 5330 towards Car Insurance on 02.05.2025. After that i have cancelled policy on 12.07.2025 i have made a request for cancellation of policy and based on request policy was cancelled however till date i have not received refund for the same. For refund i have made several calls as well as mail communication however there is no results till date. It is very much disappointing that you people make various commitments...
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K
koorellakrishna
from Hyderabad, Andhra Pradesh
Jun 4, 2025
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Health insurance claim amount not getting dispersed.

Address: Flat no 501 , suacasa medows , puppalaguda , hyderabad

Hi Sir /madam,

my name is Krishna Kumar
company name : Guru Gowri Krupa Technologies

patient name : koorella Ramulu (Father)
Hospital name : Ramagiri super speciality hospital, Nalgonda.

For the Policy number : 431600/48/2024/1868,
I have the reimbursement claim and amount was approved on 3rd of the march 2025.
claimed amount is : 41362
approved amount is :...
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A
AkankshaG1990
from Padrauna, Uttar Pradesh
Apr 29, 2025
Apr 29, 2025
This thread was updated on Apr 29, 2025
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They are not processing my claim reimbursement

I have taken heath insurance from PNB Oriental and I got my eye operated, now I filed claim for my reimbursement, but more than 3 months passed, still they are not processing the claim and asking same documents repeatedly which I have already provided in the hard copy, still they are not processing my claim, Claim Number[protected]...
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B
Barauni0011
from Begusarai, Bihar
Oct 24, 2024
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Address: begusarai

Dear Sir,
I was agent of 'oriental insurance company' but I am not working of organization but still my pan no is showing at IRDA portal.
Request you to let me help to remove pan no from IRDA portal.

Regards
AMRIT RAJ
Pan no: DHHPR3454L
Mob no:[protected]
Oriental Insurance Company customer support has been notified about the posted complaint.
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    K
    kiran madan
    from Pilibhit, Uttar Pradesh
    Oct 7, 2023
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    Address: THE ORIENTAL INSURANCE CO.LTD. DO FARIDABAD 5B/4BP 2ND FLOOR NEELAM RAILWAT ROAD NIT FARIDABAD

    I have send the many times request to insurance co. And theire tpa throgh email alongwith attached soft copies of bills and others requied documents of mediclaim and i have also already submiited the hard copies of origanal bills and others required documents to insurance co. Office for reales the payment rs. 5607.90 regarding the policy no.272400/48/2023/10710 and claim registration no.[protected] of ms. Kiran madan, patient name dhaarna madaan but after some time rupees 3850 only send by insurance co. To me which is illegal and incorrect amount ie. Rupees 1750 less then claim amount . According to insurance co. That the amount of rs. 1750/- ( investigation - lab test ) has been deducted due to not submitting consultation. Patient dhaarna madaan self mbbs qulified dr. And registered medical practitioner. Mcc registration certificate attached. That dhaarna madaan was suffering from 1/2 days from high fever that she has taken medicine by self . After that she decided to take lab test. I request to you kindly issue a order to insurance co. For reales/transfer the blance /correct claim amount rupees 1750 shortly in my bank a/c. Bank a/c detaile already given to insurance co. And tpa co.Many times.
    Kiran madan
    [protected]
    Oriental Insurance Company customer support has been notified about the posted complaint.
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      M
      Manj99
      from Mumbai, Maharashtra
      Sep 27, 2023
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      Policy #121800/48/2023/7947

      Hospitalised on 30th May Discharged 31st May.

      discharge summary shared with all the medical tratment, have kept following we have the date & time in discharge summary but they are saying it is not mentioned

      It is a policy from 2006 but because TPA changed it is showing 2015
      Oriental Insurance Company customer support has been notified about the posted complaint.
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        N
        Nakul Ponnanna
        Sep 23, 2023
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        Hello,

        This is file a complaint against Oriental Insurance company, Madikeri Branch, Karnataka for misplacing a cheque provided for renewal of Motor Vehicle Insurance.

        My father Mr.Cariappa I B, a senior citizen had approached the Madikeri branch, Karnataka of Oriental Insurance company for the renewal of Motor Vehicle Insurance policy and provided a cheque dated 04.09.2023 and Cheque number 474049 issued by Kodagu District Cooperative Central Bank Limited, Virajpet Branch, Karnataka.
        The cheque was misplaced by the employees of the branch and now have failed to renew my insurance policy. This has caused monetary loss to my father.

        Request you to please look into the matter and hold the concerned individuals accountable for their irresponsible behaviour. Please acknowledge the same.

        Thank you

        Regards,
        Ponnanna
        Oriental Insurance Company customer support has been notified about the posted complaint.
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          M
          Mohamed Azharudeen B
          Sep 11, 2023
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          Address: Theni

          I surrended my code on last december 2022. But still the pan lookup shows the status is inforce. Kindly change it ASAP
          +2 photos
          Oriental Insurance Company customer support has been notified about the posted complaint.
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            M
            Mohamed Azharudeen B
            Sep 11, 2023
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            Address: Theni

            Hai,
            This is Mohamed Azharudeen. Before i have a code with oriental insurance company. And last december 2022 i cancel my code with that company because of i joined in a company. But still now the code is inforce. Kindly change the status as terminated or surrender in pan status
            +2 photos
            Oriental Insurance Company customer support has been notified about the posted complaint.
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              S
              shubhsam786
              from Delhi, Delhi
              Jun 15, 2023
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              Insurer asking for irrelevant claim documents, Claim Partial Rejected

              Address: Raksha Health Insurance TPA Pvt.Ltd. Plot no. 42 ,Victora Building ,First Floor,Sector 20A Near ICAI Building,Faridabad, Haryana-121013 Phone: 0129-35

              Dear Team,
              This is to inform you that I am working with Baroda UP Bank and having group health insurance with The Oriental Insurance Co Ltd and the policy number is 221300/48/2023/1130.
              I had an accident on 17th March 2023 and my elbow was broken and I had to undergo elbow surgery. After that I have submitted all required medical documents to the company for reimbursement purposes. My claim number is [protected]. After...
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              S
              Simranb9
              from PUNE, Maharashtra
              May 23, 2023
              May 30, 2023
              This thread was updated on May 30, 2023
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              Delay in insurance by 10 months

              Address: Pimple Saudagar

              Claim number : [protected] : Emp ID :[protected]
              I am writing to you regarding my claim, which has been delayed. I would like to request your assistance in this matter.
              I have already contacted my healthcare provider multiple times to asking for an update I have provided all the necessary documents also have given detailed information of the hospital but there is no response. It has been 10 months already. I would appreciate...
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              L
              Lovekush Gola
              from Delhi, Delhi
              Nov 1, 2022
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              Did not get Claim for theft Motor cycle

              Address: Delhi

              Dear Sir,

              I would like to inform you that on date 06/04/2022 my bike splendor plus (DL 5S BM 2813) was theft from Sanskar Aashram, 41 pocket E, Block A GTB Enclave, Dilshad Garden, Delhi.
              I was lounged police FIR on same day i.e 06/04/2022 .
              I have taken insurance policy for my vehicle (policy no. 211200/31/2022/317299) from Oriental insurance company limited so i intimated to insurance company for claim on...
              +3 photos
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              L
              Lovekush Gola
              from Delhi, Delhi
              Nov 1, 2022
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              Did not get claim for bike stolen since last 7 month

              Address: Delhi

              Dear Sir,

              I would like to inform you that on date 06/04/2022 my bike splendor plus (DL 5S BM 2813) was theft from Sanskar Aashram, 41 pocket E, Block A GTB Enclave, Dilshad Garden, Delhi.
              I was lounged police FIR on same day i.e 06/04/2022 .
              I have taken insurance policy for my vehicle (policy no. 211200/31/2022/317299) from Oriental insurance company limited so i intimated to insurance company for claim on...
              +2 photos
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              7
              78 6
              Sep 6, 2022
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              Address: West Bengal and malda

              Dear garena free fire team I'd band me use glitch Apps sorry garena free fire team no glitch use only free fire use last chance please please 🙏 🙏🙏🙏
              Oriental Insurance Company customer support has been notified about the posted complaint.
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                Against Policy no. - 153800/48/2022/689 i had purchased mediclaim and w.r.t. that i had made Claim no. : HH[protected] on dated 06/06/2022 for cashless reimbursement, on final settlement they had made unnecessary deductions. I had claimed some post surgery expenses also, but when i had asked company to reimburse unnecessary deductions or provide relevant justification they are unable to reply properly on it, each time they are assigning new...
                +8 photos
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                S
                Sreedharreddy1983
                Aug 23, 2022
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                Payment

                This is to bring to your kind notice and appropriate action against my claim which is pending from 3 months without any resolution.
                I would request your kind intervention in this matter with immediate effect.
                policy no 462900/31/2023/106, DoA 27 May 2022.
                Vehicle repair work already completed 2 months back, this was after confirmation from the local surveyor, now the claim is not processed because the final report is...
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                N
                Neelam sikka
                Aug 17, 2022
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                Non receipt of claim amount after 30 months

                My claim number is [protected].
                Raksha tpa claims that the amount has been credited in my account. In spite of sending them bank statement of the account they are not crediting my account till now(after 2 and half years ) of passing the claim....
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                D
                durgesh shiats
                Jul 7, 2022
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                Address: Faizabad UP

                Hi,

                Please help in this regard my vehicle claim which is UP32KE8636 detail is given below,

                Claim is intimated on policy no : 242596/31/2022/TMP/35636 Ref No : OICNCLM96/31/20/086431.For further assistance please call Toll Free No:[protected] TMIBASL

                Surveyeor person Mr. S.K Singh is not responding properly during survey he is reject my claim and he says in Tata motors these type problem are commonly. I'm not satisfied his behavior during calling me on call, he is expecting like bribe on behalf of my claim approval.

                I am requesting you for resurvey my vehicle tomorrow with any other surveyeor person.
                Oriental Insurance Company customer support has been notified about the posted complaint.
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                  B
                  Bijal Patwa
                  from Mumbai, Maharashtra
                  May 30, 2022
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                  Address: MUmbai

                  I had email last year for my medical insurance claim related issue where we had recieved only partial amount only from the entire claim amount. ALL working and documents are shared on BIMALOKPAL Email ID and i had spoken to some lady too on the landline number[protected]/23 where i was told to connect after April 2022. i tried calling on this number, no one is asnwering to my complaint number MH-H[protected].
                  sir please understand, we are 3 daughters and my father is retired cancer patient. he had got covid last year Jan 2021 End for which he was treated in Hiranandani for one week. Billing was done for Rs 137000 where only 60k was settled and rest amount not given by the insurance company stating some covid norms. Sir i have shared all document from Hiranandani hospital to you PLEASE HELP HELP HELP me get the hard earned money, chasing from more than a year now.
                  Oriental Insurance Company customer support has been notified about the posted complaint.
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                    S
                    sahil764
                    May 19, 2022
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                    Date - 18\05\2022
                    client name oriental insurances
                    sir i will pay the payment in oriental insurances portal through bill desk
                    payment method online UPI method the transaction will show completed and amount will deducted from my account but on portal it will failed then i will contact the oriental insurances they said the payment will not received
                    Transaction number[protected]
                    UPI id by which payment pay is [protected]@upi
                    Amount of payment- 19123 rupees
                    UPI ID in which payment done is- billdeskpg.[protected]@icici
                    debited from Canara bank
                    sir please refund my amount
                    and clear the status of payment
                    i will provide a screen shot of payment which i pay but it will not recived by oriental insurances
                    +1 photos
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