Oriental Insurance Company Complaints & Reviews

It is respectfully submitted that I made an online payment of ₹15, 482/- on 13/10/2025 through the PhonePe app while generating a car insurance policy via Hero Insurance Broking Company. The payment was successfully transferred to the ICICI Bank account of The Oriental Insurance Company Ltd., but the policy was not generated, and my payment remains stuck.
The details of the transaction are as follows:
• Payment Amount: ₹15,...

I have paid amount of Rs 5330 towards Car Insurance on 02.05.2025. After that i have cancelled policy on 12.07.2025 i have made a request for cancellation of policy and based on request policy was cancelled however till date i have not received refund for the same. For refund i have made several calls as well as mail communication however there is no results till date. It is very much disappointing that you people make various commitments...

Hi Sir /madam,

my name is Krishna Kumar
company name : Guru Gowri Krupa Technologies

patient name : koorella Ramulu (Father)
Hospital name : Ramagiri super speciality hospital, Nalgonda.

For the Policy number : 431600/48/2024/1868,
I have the reimbursement claim and amount was approved on 3rd of the march 2025.
claimed amount is : 41362
approved amount is :...

I have taken heath insurance from PNB Oriental and I got my eye operated, now I filed claim for my reimbursement, but more than 3 months passed, still they are not processing the claim and asking same documents repeatedly which I have already provided in the hard copy, still they are not processing my claim, Claim Number[protected]

Dear team,
my insurance agent code is not deactivated till now.I have complaint to customer care support mail id

Name-Arati singh
Pan no-IICPS9743A
Agent code-OIC[protected]

Kindly resolve it asap

Dear Sir,
I was agent of 'oriental insurance company' but I am not working of organization but still my pan no is showing at IRDA portal.
Request you to let me help to remove pan no from IRDA portal.

Regards
AMRIT RAJ
Pan no: DHHPR3454L
Mob no:[protected]

To
The Oriental Insurance Company Limited
A-25/27, ASAF ALI ROAD, NEW DELHI, Delhi, India - 110002

Respected Higher Authorities of Oriental Insurance Company Limited

This is my Receipt Number Crop Insurance Company Limited
[protected]

My Crop has been wasted all Crop has been damage and wanted total crop was my 180000 supposed to get from crop ...but to Natural Calamities the crop has been wasted

I have not get any sum assured just getting hope u will receive Rs 70415 sum assured not a single money has been credited into my bank account

I have email to Chief Minister of Maharashtra for necessary help on their respective email id
[protected]@maharashtra.gov.in

I am requesting to Higher authorities of Oriental Insurance Company Limited please help and do the needful

Otherwise I have nothing left to loose my life directly Suicide putting my self note

Please help and save my life of family

Please issue my sum assured money rs 70415

Please call me immediately

Radhikishan Dhaifale
[protected]

On dated[protected] at 05:25 AM, the truck No. RJ11GC3655 hit my car Hyundai grand I10 Sports registration No. MP07CF5831 from behind while driving negligently at Awas Vikas intersection jhansi city (U.P.) Due to which the driver and co passenger got serious injured and my car MP07CF5831 was completely damaged and the truck driver ran away with the truck. After that, I was lounged the FIR No. 0377 dated 25.09.2023 at Sipri bazar thana Jhansi (U.P.) but no action taken against FIR till date. After that, I was registered my complaint No. is [protected] on dated 08.01.2024 on online up mukhyamantri Jan sunwai portal against police department on behalf of registered FIR No. 0377 dated 25.09.2023 at thana Sipri bazaar Jhansi, but no any response against this complaint.

I have send the many times request to insurance co. And theire tpa throgh email alongwith attached soft copies of bills and others requied documents of mediclaim and i have also already submiited the hard copies of origanal bills and others required documents to insurance co. Office for reales the payment rs. 5607.90 regarding the policy no.272400/48/2023/10710 and claim registration no.[protected] of ms. Kiran madan, patient name dhaarna madaan but after some time rupees 3850 only send by insurance co. To me which is illegal and incorrect amount ie. Rupees 1750 less then claim amount . According to insurance co. That the amount of rs. 1750/- ( investigation - lab test ) has been deducted due to not submitting consultation. Patient dhaarna madaan self mbbs qulified dr. And registered medical practitioner. Mcc registration certificate attached. That dhaarna madaan was suffering from 1/2 days from high fever that she has taken medicine by self . After that she decided to take lab test. I request to you kindly issue a order to insurance co. For reales/transfer the blance /correct claim amount rupees 1750 shortly in my bank a/c. Bank a/c detaile already given to insurance co. And tpa co.Many times.
Kiran madan
[protected]

Policy #121800/48/2023/7947

Hospitalised on 30th May Discharged 31st May.

discharge summary shared with all the medical tratment, have kept following we have the date & time in discharge summary but they are saying it is not mentioned

It is a policy from 2006 but because TPA changed it is showing 2015

Hello,

This is file a complaint against Oriental Insurance company, Madikeri Branch, Karnataka for misplacing a cheque provided for renewal of Motor Vehicle Insurance.

My father Mr.Cariappa I B, a senior citizen had approached the Madikeri branch, Karnataka of Oriental Insurance company for the renewal of Motor Vehicle Insurance policy and provided a cheque dated 04.09.2023 and Cheque number 474049 issued by Kodagu District Cooperative Central Bank Limited, Virajpet Branch, Karnataka.
The cheque was misplaced by the employees of the branch and now have failed to renew my insurance policy. This has caused monetary loss to my father.

Request you to please look into the matter and hold the concerned individuals accountable for their irresponsible behaviour. Please acknowledge the same.

Thank you

Regards,
Ponnanna

I surrended my code on last december 2022. But still the pan lookup shows the status is inforce. Kindly change it ASAP

Hai,
This is Mohamed Azharudeen. Before i have a code with oriental insurance company. And last december 2022 i cancel my code with that company because of i joined in a company. But still now the code is inforce. Kindly change the status as terminated or surrender in pan status

Dear Team,
This is to inform you that I am working with Baroda UP Bank and having group health insurance with The Oriental Insurance Co Ltd and the policy number is 221300/48/2023/1130.
I had an accident on 17th March 2023 and my elbow was broken and I had to undergo elbow surgery. After that I have submitted all required medical documents to the company for reimbursement purposes. My claim number is [protected]. After the process and some query my Claim was passed but the company deducted the amount of the implant (Rs 20896) that was used in my surgery with reason patient name not mentioned in the implant bill. I have contacted the customer care for inquire for the same and inform them that the implant was purchased by the hospital so the bill was in the name of hospital and I paid the total surgery cost as a breakup wise bill provided by the hospital. But the customer care representative told me that the patient name should be mentioned on the bill. After that he suggested for submit a written declaration from the hospital in their letter head to confirm that the purchased implant was used in my Surgery.
After that I contacted the hospital and arranged the written confirmation for the same on the hospitals letterhead with a doctors sign and seal and submitted it to the company. But still again the claim was rejected by the company stating that hospital letter is not sufficient to pay the invoice amount and arrange to provide a proper invoice with the patient name mentioned. But the problem is that the invoice was already issued in the name of the hospital and how can I get another invoice. And the hospital already provided written confirmation for the same that was sufficient to prove that the implant was used in my surgery. But the insurance company deliberately rejected the claim with unfair reason.
All the supporting documents are attached here for your reference, kindly look into the matter and do the needful to resolve the issue and help me to receive my claim amount.

Thanks and Regards,
Kumar Shubham
Mob: [protected]

Claim number : [protected] : Emp ID :[protected]
I am writing to you regarding my claim, which has been delayed. I would like to request your assistance in this matter.
I have already contacted my healthcare provider multiple times to asking for an update I have provided all the necessary documents also have given detailed information of the hospital but there is no response. It has been 10 months already. I would appreciate...

Dear Sir,

I would like to inform you that on date 06/04/2022 my bike splendor plus (DL 5S BM 2813) was theft from Sanskar Aashram, 41 pocket E, Block A GTB Enclave, Dilshad Garden, Delhi.
I was lounged police FIR on same day i.e 06/04/2022 .
I have taken insurance policy for my vehicle (policy no. 211200/31/2022/317299) from Oriental insurance company limited so i intimated to insurance company for claim on...

Dear Sir,

I would like to inform you that on date 06/04/2022 my bike splendor plus (DL 5S BM 2813) was theft from Sanskar Aashram, 41 pocket E, Block A GTB Enclave, Dilshad Garden, Delhi.
I was lounged police FIR on same day i.e 06/04/2022 .
I have taken insurance policy for my vehicle (policy no. 211200/31/2022/317299) from Oriental insurance company limited so i intimated to insurance company for claim on...

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Against Policy no. - 153800/48/2022/689 i had purchased mediclaim and w.r.t. that i had made Claim no. : HH[protected] on dated 06/06/2022 for cashless reimbursement, on final settlement they had made unnecessary deductions. I had claimed some post surgery expenses also, but when i had asked company to reimburse unnecessary deductions or provide relevant justification they are unable to reply properly on it, each time they are assigning new...

This is to bring to your kind notice and appropriate action against my claim which is pending from 3 months without any resolution.
I would request your kind intervention in this matter with immediate effect.
policy no 462900/31/2023/106, DoA 27 May 2022.
Vehicle repair work already completed 2 months back, this was after confirmation from the local surveyor, now the claim is not processed because the final report is not submitted by the surveyor, hence the show room people not giving the vehicle to me.
Now I am in deep trouble, I don't know what to do now, I am still paying the monthly EMI to the banker.
I have called many no.of time to the customer care, they advised me to contact the nodal officer Mr. Sanhit Polamuri, mob: [protected] and cliem manager Mr. Sudhakar Babu mob: [protected], I have not got the satisfactory response from them. I have a compliment in IRDAI, IGMS token no:[protected].

Now I am getting pressure from the Showroom to take the vehicle delivery, 2 days back I went to showrooms to see the vehicle condition, its abandon in stock add, i am worried about the vehicle condition,
This vehicle was gifted to my sweet daughter, she is asking about it daily, which is very difficult to answer.
Surveyor is wantedly holding the cliem by not submitting the final inspection report, hence delay in taking the vehicle delivery.
He is taking advantage of it, and not submitted the final report to the insurance company, hence I am stuck here.
I am not willing to pay any kind of benefits to the the surveyor to satisfy his grievance.
I would request your intervention and to my satisfactory resolution.

Yours
Sreedhar reddy
[protected]