| Address: North East Delhi, Delhi |
VIJAYANANDAN. K Flat No. 449, Pocket Q
Dilshad Garden, Delhi-110095
Tele: 22120305/23018802/[protected] 26 Jul 2010.
To Public Grievances Cell, IRDA, 1st Floor,
Jeevan Tara Building, Parliament Street
New Delhi-110001,Tele: 155255, 23747648,Fax: 23743397.
CLAIMING OF COMPENSATION FOR LOSS OCCURRED DUE TO
DELIBERATE NEGLEGANCE BY LIC MAYUR VIHAR BRANCH
( MONEY PLUS POLICY :[protected]
Sir,
1. I had taken a Regular Premium Money Plus Policy[protected] for Rs 10,000/- from LIC Mayur Vihar Branch(12 F) in Feb 2007 through an agent. When I came to know that the unit allocation charge for Regular Premium mode is exorbitantly high(26.5%) through internet on 26 Mar 2007 even before printing the policy a request was sent to the Branch Manager to change the premium mode from Regular to Single mode. However despite my repeated requests, though no where it is written that the premium mode can not be changed, the mode was not changed. When the branch rejected my request immediately I asked them to cancel the policy and refund my money Rs.10,000/- with interest. They did not do that also and finally after completion of the lock in period of three years only they refunded me Rs.6535/- that is Rs.3500/- less than that of principle investment. Due to their deliberate negligence I have to bear a loss of about Rs.10,000/-. Had I deposited the amount of Rs.10,000/- in NSC or any bank I would have earned minimum interest of Rs. 3000/- for three years. Over and above I have wasted a lot time, energy and money for unnecessary correspondence.
2. All this happened only because of the irresponsible and erratic functioning of the LIC Mayur Vihar Branch. It is therefore requested that a thorough enquiry may please be conducted into the whole incident and fix accountability on the erratic staff. It is also requested that a suitable compensation(at least Rs.10,000/-) may be paid to me which is to be recovered from the staff responsible so that such lapses will not be recurred in future. Copies of policy, previous correspondence etc are enclosed for ready reference.
Thanking you, Yours Faithfully,
(Vijayanandan. K)
Copy for info and n/a to:
1. Shri. Neeraj Agarwal, Regional Manager, LIC
Jeevan Bharti Tower-II, 124 Canught Circus
New Delhi-110001.(Tele:[protected]
2. Dist Consumer Protection Council, Dist(North East)
Dist East, Mayur Vihar, Delhi.
3. Director, Public Grievances, Sardar Patel Bhavan, New Delhi-1
(Ref their letter No. DPG/1/2009/00027 dt 23/2/2009)
4. The Indian Express, New Delhi-2
Aug 13, 2020
Complaint marked as Resolved
Pin- 804 408, I am a Telecom Officer In Patna Circle,
I am telling about my Problem through this Electronic Mail.
1. My father Sri Manoj Shankar aged about 51 Years Suffring from High Feaver the dated on 14 June 2012, we admit his in
Hospital (Sri Raj Trust Hospital, Jakkanpur patna) but under Treatment he died on 17 June 2012.
2. My Father is also a Govt. Teacher, and Total two policies for his name those are following : Policy No[protected],[protected].
After his Death I Contact the Branch office LIC Jehanabad, Bihar, Then claim Officer (Mr. Premchand Choudhary) required
some needful Papers related to my father”s Death.
3. Then Total required Papers arrange from me and all Papers hand Over to Claim Officer(Mr. Premchand Choudhary) in the
Branch the dated on 23/07/2012.
4. After one month I contact the Branch for know about to process in my father”s Death claim but Mr. Choudhary told to me
That I can’ot do any work related to your father”s Death claim because I have a Lot of pending work so you may be go now.
5. So I contact the Br. Manager( Mr. Rampravesh das) he is so Proudly his behavior is not good he said to me Your work has been
done in next Six Month. I reply to him this is not fair then he said you are freely complaint to any related officer and now you can go.
So sir Please help me on this Complaint ( My contact No is [protected], [protected]) E mail- [protected]@gmail.com