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Life Insurance Corporation of India [LIC] Complaints & Reviews

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Updated: Sep 17, 2026
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Life Insurance Corporation of India [LIC] reviews & complaints page 36

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S
Sangeeta Rajan
Nov 10, 2021
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I have 4 policies with Lic, made payment for 2 policies, but for other 2 policies showing error message that records are not matching.
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    Hazarathaiah
    Nov 10, 2021
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    I have made payment to LIC for buying TECH TERM policy (Plan 854). I have made the payment to LIC on 8th July 2021 and till now LIC has not issued me the policy. Customer Care team is not responding properly. LICDIGITAL78 email box does not respond on time and making me wait for long term. LIC customer service number for tech term policy are[protected] who does not respond.

    My Proposal ID is : 10937
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      Ahmad Moiz
      from KANPUR, Uttar Pradesh
      Nov 7, 2021
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      Address: 797/386 "S" Block Yashoda Nagar Kanpur

      I Mukhtar Ahmad have taken a policy from life Insurance Corporation of India in the name of Mukhtar Ahmad on 28/02/2019 bearing policy no.[protected]but unforunately policy bond has not yet received. In this connection I want to submit a written grevance application but the official of the life insurance coorporation has not accepted .
      It is therefore requested your goodself that kindly look into the matter and issued necessary instruction regarding the matter and Oblige.
      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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        Ahmad Moiz
        from KANPUR, Uttar Pradesh
        Nov 7, 2021
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        Address: 301/01 RAJIV VIHAR NAUBASTA KANPUR

        I Kamni Shukla have taken a Life Insurance Corporation Policy No.[protected] in the name of Kamni Shukla on 28/08/2020 fromDistrict Branch Office The Mall Kanpur but unfortunately policy bond not yet received . In this connection I want to submit a written grevance application in writing but the life insurance corporation official has not accepted the written application .
        It is therefore requested that Kindly look into the matter and issued necessary instruction regarding the matter and Oblige.
        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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          Ahmad Moiz
          from KANPUR, Uttar Pradesh
          Nov 7, 2021
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          Address: 301/01 Rajiv Vihar Naubasta Kanpur

          I kamni shukla have taken a life insurance policy bearing no.[protected] from District Branch Office The Mall Kanpur on 28/08/2020 but unfortulately policy bond has not yet received . in this connection policy holder wants to give the grivance into in writing but the official of life insurance corporation of india has refuse to accept the grevance into in writing. It is therefore requested your goodself that kindly look into the matter and issued necessary instruction regarding the matter and Oblige.
          Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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            P
            patan shabbani
            Nov 4, 2021
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            Address: Chirala,prakasam district AP 523155

            To
            The
            LIC of India

            Respected sir,

            I am PATAN SHABBANI worked as LIC agent at CHIRALA BRANCH(ANDHRA PRADESH 523155) with code 2469-67D

            Sir my Agency was terminated but it's showing in IRDAI PAN LOOK-UP

            I joined EXIDE LIFE INSURANCE as RELATIONSHIP MANAGER hence they asked me NOC(No Objection Certificate)
            I asked to ABM sir. He said LIC will don't give NOC

            Sir kindly Request You to delete my PAN from IRDAI and yours too

            Please provide me NOC if possible

            Name:PATAN SHABBANI
            Agency Code:2469-67D
            mobile:[protected]
            Branch Code:67D

            Tahnking you


            Yours Faithfully
            Patan Shabbani
            Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
            Dec 01, 2021
            Updated by patan shabbani
            problem not resolved
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              Prashaanth TR
              from Chennai, Tamil Nadu
              Nov 1, 2021
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              I am Prashaanth TR, owner of LIC policy[protected], Jeevan Saral, surrendered at BO-697 on Oct 1, 2021 along with all supporting documents and original policy, with a duly acknowledged slip.

              I am yet to receive the amount in my bank account and hence following up.

              Kindly help with the same and the status of the deposit.

              Please realise that its for an emergency and funds are needed, inordinate delay of more than one month post surrender is just not acceptable.

              Please act and deposit at the earliest.

              Thanks,

              Prashaanth
              Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                A
                avinashkomati
                from kharagpur, Bihar
                Oct 27, 2021
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                Address: kharagpur

                My wife's policy has come under maturity on 28th April 2020. And to claim it I have submitted all the necessary documents via post on 13/08/2020 .But no one responded back as currently we are facing financial crisis .

                After continous follow up also none least bothered to take the responsibitly.
                Now the policy is with in 441 branch fazira bazar (kolkata)
                I request you to plz get back my maturity amount as soon as possibe.

                If not i wil be going through legal process to claim my amount back.
                Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                  Rakesh Kumar Bajpai
                  from Sitapur, Uttar Pradesh
                  Oct 26, 2021
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                  Address: VILL Barsohiya, Post Rasaura, District Sitapur, Uttar Pradesh Pin code 261001

                  Dear Sir
                  I Worked as a Agent of Life insurance Corporation(LIC) 12yrs ago.there after i regined that co. I joined in Reliance nippon Life insurance co Ltd. As a ARDM.My Pan no AJLPB0936C is showing in irda Portal.
                  So I wanted Remove my pan card no AJLPB0936C to IRDA Portal. I'm suffering from this so Please Remove my pan no AJLPB0936C to irda Portal.
                  Thanks & Regards
                  Rakesh Kumar Bajpai
                  Pan no AJLPB0936C
                  Mob [protected]
                  Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                    J
                    jessicam
                    Oct 26, 2021
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                    Website: LIC Portal, Paytm Gateway of the Bank

                    I had made a transaction of amount 24610 on 6th September 2021 to pay for my LIC policy. The transaction failed but the amount had been deducted. I have been constantly followed up with LIC, Paytm Gateway and Bank but I have not got any response from anyone. All the three companies are saying they have not recieved the amount and closing the grievance. I have submitted all the bank statements, screen shots of the amount being deducted but no reply. Kindly assist and solve the issue as its been 50 days for this incidence .
                    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                      V
                      Vijay Bulbule
                      from Pune, Maharashtra
                      Oct 25, 2021
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                      I tried to login www.licindia.in at 25OCT2021 at 22:25 IST with valid user credentials. Website gave me network error and I could not pay my premium in time.

                      If there is a delay from customer's end LIC charges late fees.
                      What about portal getting down, Should I expect some money from LIC for this network error?
                      Are all rules for common customers only?
                      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                        M
                        Meenakakk
                        from New Delhi, Delhi
                        Oct 23, 2021
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                        I am Meena Kakkar. My lic policy no is[protected]. I received the hard copy with correct detail but few year back when lic launched online portal I found nominee name is wrong there. I requested at branch they said to submit effidavit with notary attestation. I request to correct the name as per hard copy and save my time & money to visit at branch which is in kurukshetra Haryana while I live in delhi.
                        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                          A
                          Amit_Nigam
                          from NEW DELHI, Delhi
                          Oct 20, 2021
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                          Address: H NO 85 BLOCK G POCKET 3, SECTOR 11 ROHINI, NEAR RYAN PUBLIC INTER SCHOOL

                          Respected Sir,

                          This is to informing you that i took the Loan against my Property from LIC, Asaf Ali Road, New Delhi in 2012 due to some financial crises and i was suffering to pay the huge amount of Rs. 16736/- EMI on an every month as i am middle class person i decided to transfer the home loan amount to HDFC bank with minimum ROI while LIC was charging to me 11.95% ROI on my Home Loan amount.

                          Finally i transferred my Balance amount to HDFC bank and did the For Closure from LIC after that they given the property documents date 23rd-Aug-21 than i got the mail from LICHFL side that they extend the documents collection date and they will update me when we have to contact with them for property documents collect. Till now i didn't the get any communication from LICHFL side while i given many reminders to them.

                          Your kind support is required on that. Please support Sir. I would be very thankful to you. attaching the documents for your reference Sir.

                          ** External Email. Treat hyperlinks and attachments in this email with caution. **

                          LIC Housing Finance Ltd.

                          KINDLY VISIT US ON DATE MENTIONED IN THE LETTER

                          Dear Sir / Madam,

                          We hope you and your loved ones are doing fine.

                          We are in receipt of your request for release of documents of your loan account.
                          Due to Covid-19 Pandemic and the lockdown in Delhi, we can call limited no. of customers to our premises. We are working with limited number of staff resulting in increase in time for document release. We hereby seek your co-operation and support in this challenging time.

                          Your request is under process. In case you have availed additional loan on the same property under other loan accounts, then those accounts should also be closed and intimated, before release of documents.

                          Your date for Release of Documents has been fixed for 23rd August 2021 (In case, you are not able to collect the documents on above date then please intimate us for rescheduling the date)

                          YOU ARE ADVISED TO VISIT OUR OFFICE AT THE UNDERMENTIONED ADDRESS FOR COLLECTION OF DOCUMENTS ON THE DATE MENTIONED ABOVE.
                          LIC Housing Finance Ltd.,
                          Laxmi Insurance Building, Near Hamdard Building Asaf Ali Rod, New Delhi.
                          Email-id- bo.[protected]@lichousing.com
                          For further queries please visit our website : www.lichfl.com

                          Register your presence on the given date between 10.30 AM and 12.45 PM as you will be served on the on first come first serve basis after collecting TOKEN from MAY I HELP YOU COUNTER.

                          CHECKLIST (required for release of Documents):
                          1. Presence of all applicants (Applicant and all co-applicant of loan) is MUST. All applicants to come with original & xerox duly self attested of following documents : For photo ID - PAN card & For address proof- Aadhar Card, Passport, Voter Card, DL etc. . In case any of the applicants is not in a position to come for collection of documents then please visit our office/email us well in advance to collect the format of power of attorney, there are different formats of power of attorney for resident Indian and NRI.
                          2. Original pass book along with its xerox / bank statement depicting the amount paid towards EMI & Repayment duly self attested (from multiple bank accounts if any) debited from your bank account for last 12 months duly HIGHLIGHTED. If any extra amount paid apart from EMI from other accounts, bank statement of the same is also required. If payment done from Third party then I.D. and bank statement of Third party is also required along with his consent letter. If property sold out and payment done from Third party then ID, bank statement and ATS (copy) of Third party is also required.
                          3. In case of loan is closed through takeover by other bank/ FI, then in addition to your bank statement mentioned at point 2, cheque / Draft / Pay Order clearance certificate (IN ORIGINAL) will be required from the institution taking over loan.
                          4. Kindly bring copy of this correspondence.
                          5. In case of death of any of the applicant, please visit our office in advance and collect the necessary set of documents required in such cases.
                          6. In case any excess amount is deposited and refund is to be claimed then please send a request in a separate envelop along with self attested copy of clearance of the concerned cheque & bank statement of 6 months ECS at above address.

                          Please note that this mail / correspondence does not implies release the property from security and security on the property will continue till release certificate is issued by LIC Housing Finance Ltd. Till such time you are advised not to transfer the property or create any third party interest in the property by way of any agreement for sale, gift exchange or otherwise howsoever will be on your sole responsibility.
                          We sincerely thank you for giving us an opportunity to serve you. We assure you of our best services at all times.

                          With warm regards,

                          LIC Housing Finance Ltd.
                          Servicing Department
                          Delhi BO
                          ________________________________________
                          From: AMIT NIGAM [AMIT.[protected]@airtel.com]
                          Sent: 15 June 2021 14:14
                          To: Servicing Delhi BO
                          Cc: Kanav Mahindru; Karnail Singh; [protected]@hdfcsupport.co.in; rahul.[protected]@hdfcbank.com
                          Subject: Request For Collection Of Documents

                          Dear Team,

                          Please find the attached Receipt of payment and sharing the below mentioned details to collect the Documents. Kindly collect and inform to us accordingly…

                          Loan Account Number :[protected]
                          Mobile Number : [protected], [protected]
                          Closure Date : 15-Jun-2021

                          Regards
                          Amit Nigam
                          [protected]
                          Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                            S
                            Shaik Shavukathali
                            Oct 18, 2021
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                            Address: 14-77/1 A, 1st floor, DURGAKAILASH NAGAR, KAILASHPURAM, VISAKHAPATNAM URBAN

                            My LIC Policy No:[protected], Name: Dr.Shaik Shavukath Ali, DOB:24/06/1969, Cell No:[protected], Address: Dr.S.Shavukath Ali, D.No:14-77/1, 1st floor, Kailalsh Puram, Visakhapatnam -530024, AP. India. Mail address:[protected]@yahoo.com.My LIC policy No:[protected] is matured in March, 2021 and I submitted all required documents including bank account, aadhar no, pan number to the branch office, LIC Rajampeta, AP, India for claiming maturity in March, 26th, 2021. So far maturity ammount is not received by me. I bring this problem to the Branch Office, LIC, Rajampeta, Kadapa District, AP and Customer Zone centre service, Visakhapatnam. Still my claim of LIC Policy maturity ammount is not setteled with unknown reasons. I kindly bring to your notice to solve the issue as Pending maturity completed policy ammount without settlement from long period after repeated complaints from me, customer zone and branch office.
                            Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                              A
                              asopoppy
                              from KOLKATA, West Bengal
                              Oct 18, 2021
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                              Dear Sir / Madam
                              Please note that my Annuity against Annuity number 091Q[protected] has not been deposited for last one year.
                              Last payment has been received on 01.09.2020.
                              Please also note that I have not received any form to submit survival certificate like previous years since 2020.
                              Several mails sent to the concerned department, but till bow received any reply

                              Please do the needful at your end.
                              Regards
                              Asoke Dasgupta
                              Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                                1
                                123jujhar
                                from Jalandhar, Punjab
                                Oct 18, 2021
                                Resolved
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                                Resolved

                                Address: HO.NO-51 GULMARG COLONY JALANDHAR PUNJAB
                                Website: [email protected]

                                I have submitted application for surrender of LIC policy along with bond via registered post at LIC of India, Chhawni Bazara, MG Road, Bahraich. Despite of receiving all documents on[protected] till date they have not close my policy. My policy details given below:
                                Hemant Verma
                                Policy no.[protected]
                                Proof of registered post and their receiving also attached
                                Oct 22, 2021
                                Complaint marked as Resolved 
                                Resolved
                                Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                Oct 20, 2021
                                Updated by 123jujhar
                                I have submitted application for surrender of LIC policy along with bond via registered post at LIC of India, Chhawni Bazara, MG Road, Bahraich. Despite of receiving all documents on[protected] till date they have not close my policy. My policy details given below:
                                Hemant Verma
                                Policy no.[protected]
                                Proof of registered post and their receiving also attached
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                                  Januka Paudel
                                  Oct 17, 2021
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                                  Address: Airport Road, P.O.:RAXAUL, DT.: EAST CHAMPARAN(BIHAR)845305

                                  Dear Sir,
                                  My following survival benefits of my Policy No.[protected] is Fixed deposited in LtC under 11% per
                                  annum compound lnterest rate. So my financial requirement, Please provide me following amount
                                  as soon as possible.
                                  Receivable due Date :[protected] = 20, 000.00 + Jeewan Sneha lnterest
                                  Receivable due Date:28-12-2O11 = 20, 000.00 + Jeewan Sneha lnterest
                                  Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                                    Januka Paudel
                                    Oct 17, 2021
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                                    Address: Airport Road, P.O.:Raxaul, DT.-EAST CHAMPARAN (BIHAR) 845305

                                    Dear Sir,
                                    My following survival benefits of my Policy No.[protected] is Fixed deposited in LIC under 11% per
                                    annum compound lnterest rate. So my financial requirement, Please provide me following amount
                                    as soon as possible.
                                    Receivable due Date :[protected] = 20, 000.00 + Jeewan sneha lnterest
                                    Receivable due Date:28-O2-2O11- = 20, 000.00 +Jeewan sneha lnterest
                                    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                                      roshan 84ya
                                      Oct 17, 2021
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                                      Hello sir my name is roshan chouraiya
                                      My policy no. Is[protected]
                                      And here my DOB is wrong because of the fault of agent i have already submitted my pan and aadhar where my DOB is coorect.

                                      Thanks
                                      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                                        Jaideo89
                                        from Bengaluru Pete, Karnataka
                                        Oct 16, 2021
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                                        I am facing the same as, I made an application on June 21st, 2021 for LIC tech term plan. And the medical test was carried out the next vary day. After that I didn't hear anything from LIC end. After continuous chase through helpline numbers which didn't serve my purpose as they were unable to find the status of my application. After all this I visited the nearest branch to enquire about the status. They didn't have any data about it as they informed it's a tech term plan everything is operated from Mumbai office. Though they helped out me with a mobile number of an official who told me about the additional information on Sep 9th which was uploaded on the same day. And again the same silence. It's October 16th still I have no clue about my policy even after 4 months of the application and premium payment.

                                        Jaideo Kumar
                                        Proposal number : 9040
                                        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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