Life Insurance Corporation of India [LIC] Complaints & Reviews

Dear all,
There is a policty in name of my mother which was commenced on 15th March, 2000.THe policy number is[protected].
The monthly installments of Rs 1521 for the policy were being ctrdited in to my mothers SBI account regularly but since April, 21 the mobey is not getting credited. The sum assurance for the policy is Rs 1 lakh.
Pls look in to the matter on highest priority and revcert as soon as possible.
REg
Manu Tripathi
[protected]

Dear sir/madam'
i hold lici policy no[protected] which is under enforce bought in 1990 in durgapur branch.
i shifted to kolkata with my son in 2000.
i contacted lici office in kolkata to shift my policy to my nearest branch park circus
park circus branch tried a lot to get my policy shifted to park circus branch but various offices of lici did not okk mycase seriously.

i mailed to all lici authorites like customerzone_kolkata"
Cc: "ez_crm", "ez_ipp"
but they failed to transfer my policy to kolkata

for this i approached to lici offices in kolkata, durgapur but none responded to my request for the last one year
i am detailing the mail send to various LICI offices

Dear Sir/Madam
I refer to your previous mail wherein you had respond to me
but till date no update status had been informed to me .
With Regards
Bahauddin mondal
43 karaya road
Kolkata -700017
[protected]

From: customerzone_kolkata-do2
Sent: Sat, 19 Sep 2020 19:22:16
To: basar
Subject: Re: Policy no[protected]

प्रिय दreg;होदय/दreg;होदया,
Dear Sir/Madam,

We have communicated with our transferee and transferor branch offices
for initiating process urgently

branch

Wishing you all the best.
Thanks & regards, धन्यबाद,
आपका आभारी
Yours faithfully,

Customer Zone | Kolkata-do2 |
कोलकाता दreg;ेट्रोपोलिटन दreg;ंडल कार्यालय 2
KMDO-II
LIC Call Centre Service No. [protected]

Life Insurance Corporation of India.
भारतीय जीवन बीदreg;ा निगदreg;,
Merlin Link, First Floor, Suite No.1H+I.
166B, S.P.Mukherjee Road . Kolkata-700026.a
Phone Numbers :[protected]
E-mail: [protected]@licindia.com
Website: www.licindia.in
Working Hours: 1) Monday to Saturday – 8.00 AM to 8.00 PM.
2) Second and fourth Saturday – Holiday

FOR RECEIPT OF ANY PAYMENT UNDER YOUR POLICY, PLEASE SUBMIT NEFT MANDATE FORM . THIS IS MANDATORY. Form is available in our website /offices.

Please register your policies to Customer Portal for availing multiple benefits.
We thank you for choosing LIC of India for your Insurance needs. Ensuring you best of our services.
Think GREEN”. Think before you print (unless absolutely necessary, please do not print this mail).

________________________________________
From: [protected]@rediffmail.com [[protected]@rediffmail.com]
Sent: Saturday, September 19, 2020 5:12 PM
To: customerzone_kolkata-do2
Subject: Policy no[protected]

Dear Sir / Madam
I hold policy no[protected] at branch Durgapur 2
I had shifted to park circus Kolkata under branch code 41K
Presently my policy had been tranfered to zonal office kolkata
I would further request you to transfer the same to branch code 41K for which I would be highly obliged
With Regards
Bahauddin mondal
43 karaya road
Kolkata -700017
[protected]
Dear Sir / Madam
I hold policy no[protected] at branch Durgapur 2
I had shifted to park circus Kolkata under branch code 41K
Presently my policy had been tranfered to zonal office kolkata
I would further request you to transfer the same to branch code 41K for which I would be highly obliged
With Regards
Bahauddin mondal
43 karaya road
Kolkata -700017
[protected]

From: bo_476
Sent: Wed, 09 Sep 2020 10:33:36
To: ez_crm
Cc: "[protected]@rediffmail.com", crm_Asansol
Subject: Re: Policy no[protected]

Respected Sir,

As per status of Branch-2 Durgapur Policy has been Transferred, Please download the attachment..
:

Branch Manager
Branch-2 Durgapur
request you to expedite the mater for which i would be highly obliged
With rRgards
Bahauddin mondal
43 karaya road
Kolkata -700017
[protected]

Respected sir,

I am Jitendra Tiwari given the exam of LIC angent in 17/06/2016. My agency code is LIC0099534L and in The year 2016 of termination of my code . My pan card no. ALUPT6038N.
Now I had got job in SBI LiFE, because of my name showing in IRDA I am getting trouble in joining the job.
So, I am requesting you to please remove my name from IRDA so I can work in SBI Life. Hope you will accept my request and short out as soon as possible.
YOURS FAITHFULLY.

Name -JITENDRA TIWARI
Mobile -[protected]
Pan card-ALUPT6038N

My policy No[protected]DOC-26/07/2010) matured on 26/07/2020 we want full amount of maturity don’t want to apply pension option but LIC not ready to give full amount of maturity . Actually before maturity date we didn’t received any option letter or voucher regarding pension option. When my agent submitted maturity documents to Naroda branch that time they informed us that we will not receive full value of maturity but before that they not even send me any option letter regarding pension plan. My agent personally also visited to manager of Naroda branch but not getting proper response, he send many mails also dated on 16/sept/20, 6/oct/20, 4/jan/20, 15/jan/21 and 20/apr/21, but branch claim department not giving positive response.
Please cooperate me, I am really in urgent need of full maturity amount of my policy for my family medical responsibilities.

Non payment of pendoon amount undet my policies from 1.4.[protected] [protected]

I was trying to pay my lic premium, but it is giving error stating billdesk pbe10002-do not honour.

Dear LIC team, The below policy is matured and I surrendered the bond in your local branch on 19/04/2021 i.e last week Monday. As of date I have not received the maturity proceeds. Kindly look into the matter and resolve the issue.

Policy No.[protected]
Policy Holder Name : Vankamamidi Venkata Naga Vara Lakshmi
Expiry Date : 25.02.2021.
Singly premium policy.

When I doing calls to the branch no one is answering the calls. Hence, it is escalated to your notice. Please help me.

I have tried to get my policy surrendered with LIC but they refused to do so and asked for my father's details.

I submitted all my KYC including PAN, Aadhar, Cancelled Cheque Leaf, Bank Statement all duly signed. In my policy it clearly states that I am the LIFE ASSURED and my father is the PROPOSER yet LIC is telling me that they will deposit the money in my father's account only.

My policies were purchased by my father from me when I was a minor but I am 24 now. My father is not in the country and they are misuing this. If they do not give me back my money I will take legal action. Add to that fact that all their employees got every Saturday off and a 30% raise while I can't even get my money back with a loss. Pathetic government company.

Sir,

I am LIC AGENT at Proddatur 516360 BR CODE 663 and did the Agency for 41 Yrs, Aa per LIC Norms I am eligible for GRATUITY PAYMENT But till date No Action has been taken, I am SENIOR Citizen Aged 62 YRS. So Please Take NECESSARY ACTION FOR PAYMENT OF GRATUITY DUE TO ME.

DUMPA KULLAI REDDY
CODE[protected]
LICENCE NO: 656599
DNO 1/14,
LAKSHMI PETA VILLAGE AND POST,
CHAPADU MANDAL,
KADAPA DISTRICT,
PIN:516172

Respected,

My EMI deducted date is 10th of every month, but sometime not to pay on time So I fill it in online within 2 days.
My complaint is - Each time approx Rs. 280 an additional charged by LIC and this time, the bank has also charged (ECS) an extra Rs 413 as per your instruction (As discussed with Indus bank).If this continues, I will have to transfer my account to another bank, Proof of that is attached,
No one given properly response from LIC and employee, Kindly clear dues and resolve this matter, until then i wont pay EMI.
Loan No.[protected]

Name- AMAL KUMAR KOLAY
Mobile no.- [protected]
Policy Address- E/F 7/9 Jyangra, Baguaihati Kolkata-59
Present Address- ATS Section Airforce station Jamnagar Gujrat Pin Code. 361003

Policy No.[protected] Mar 21

My Policy No.[protected] in the name of AMAL KUMAR KOLAY has already been matured on Jan 2020. Due to Covid situation I could not submitted my document as I am in Jamnagar Gujrat. As per your requirement I have submitted required document at CBO-415 address Illaco house 1 & 3 Brabourne Road Kolkata-1 (by hand) and got a receipt on 09 Feb 21 .The documents are as follows,
(a) Bank account details in cancel cheque with signature,
(b) Original bond paper,
(c) Discharge form,
(d) Photo copy of pan card and
(e) Photo copy of Aadhar card

Please inform me the status. but my policy maturity amount which still not received in my bank account neither I received any cheque/DD of maturity amount.

Also I register complain in LIC complain cell vide[protected]/01 dated 02 Mar 21,[protected]/02 dated 03 Mar 21,[protected]/03 dated 06 Mar 21,[protected]/11 dated 26 Mar 21,[protected]/13 dated 29 Mar 21. &[protected]/15 dated 03 Apr 21and sent email to [protected]@licindia.com dated 04 Mar 21 and reminder-I 07 Mar 21 with scanned receipt. Also I send a Filled NEFT From by speed post vide EG[protected]N dated 12 Mar 21 which was delivered on 17 Mar 21 .Also I have submitted NEFT Filled from to my nearest Branch Code: 81P (LIC of India, Jamnagar City Branch Office-III) State-Gujrat, along with NEFT Filled from, Photo copy of bank pass book & Nominees Aadhar card & pan card to Mr. Sah dispatched to kolkata brunch on 24 Mar 21 further same branch resend same document o 03 Apr 21.Further I made a complain with consumercomplaints.in vide Complaint Status [ID: 2837097] dated 19 Mar 21.

Looking for a positive response from you at the earliest. I am reachable at my mobile number – [protected] e-mail address: [protected]@gmail.com.

I assume that you will take necessary action in relation to the above policy no.[protected] at the earliest.

Yours faithfully,

image.png
AMAL KUMAR KOLAY
[protected]

Transaction date 12.04.2021
transaction number lm-3574854 & lm-3574960
customer name e. Sree rama prakash
status failure
the amount is deducted from my savings account but not credited to my housing loan account.

We received the following sms. – “LIC Premium for Policy No.[protected] of Rs. *****6771.00 is due on 20/04/2021. You can pay premium online at https://ebiz.licindia.in/D2CPM/#Login. But could not pay as https://ebiz.licindia.in/D2CPM/#directpay/Premium/PremiumLanding shows Policy[protected] not eligible for Online Payment. Again the Cash counter of Branch Office is also decline to accept the Cheque
Now your office is asking some Extra-Charges, Whereas the reason is contradictory to the provisions in LIC norms as Not “insufficient funds”, to include dishonour charges & the provisions in RBI Circulars for Satisfactory Customer Service on Technical Return Cheques in cases where the customer is Not at fault and is responsible for such returns

There was a very minor unintentional mistake occurred in the cheque where amount in figure was written Correctly Rs.6771.00 but in words unconsciously missing of One rupee Only (i.e. Absence of One thereby - Disparity in the amount written in figure and words) which was overlooked by both o[censored]s (you and me). Bank detected the error and returned. We took immediate action to deposit the same well within 30.04.2020. So, by this investigation, The customer should not be designated as guilty for such accidental Omission (happened inadvertently), you may go through the previous record of this Customer for her timely payments (never been Late).
Hence we request you to waive the extra Charges as demanded in your Letter on “Intimation of Dishonoured Cheque” dated 30.04.2020.

Hope your goodwill may take necessary action for Relaxation from this Penalty as the Customer is innocent.

Now your office is asking some Extra-Charges, Whereas the reason is contradictory to the provisions in LIC norms as Not “insufficient funds”, to include dishonourcharges & the provisions in RBI Circulars for SatisfactoryCustomer Service on Technical Return Cheques in cases where the customer is Notat fault and is responsible for such returns

This site can't be reached error message on accessing LIC Online https://licindia.in/ site. So cannot make payments

All the NACH/ECS presented by LICHFL in my bank account have been honored. I have paid all my EMIs on time. Still. LICHFL has reported incorrect outstanding for Feb month to CRIF and CIBIL. My CRIF score is down by 166 points due to incorrect reporting. I want my CRIF and CIBIL score to be restored to the correct sc

Dear Sir/Madam,

This is to inform you that my Husband Mr.Madan Mohan Mago who is the
Proposer (Annuitant) in the captioned Policy died on 19/2/2021 due to
cardiac arrest at Safdarjung hospital, New Delhi. I being the nominee
of the policy submitted the documents required for death claim with
your branch as on 6/3/2021. I have patiently waited for more than a
month and on 7/4/2021 I received a death claim of Rs 162149 against
sum assured of
Rs 182500/-. On enquiring about the short amount received I was given
the print out of death claim calculation as per which amount of Rs
20185/- has been credited to my husband's saving account in Central
bank of india against annual pension on 3/4/2021 and also amount of Rs
40370/- deducted towards pension payment to my husand as on 1/4/19 to
19/2/2021 as per the calculation sheet.

Also I would like to inform you that on asking about the calculation
of death claim none of the available concern staff was able to give a
satisfactory revert and asked me to visit LIC office at Janpath, New
Delhi for further queries as they are not clear about calculation.

First of all I would like to ask you why should I go to Janpath office
for further queries when my service branch is 11F B-85, Defence Colony
New Delhi-110024. It is the responsibility of your staff to provide me
satisfactory revert from Janpath branch if they were not sure about
the system calculation, moreover one of your staff member has made an
sarcastic comment that I am lucky to atleast receive sum of Rs
1.61Lacs.

Pls note that LIC of india is not doing any charity to me by giving
the death claim which is my legal right. As far as my understanding is
concern I am eligible for total death claim of Rs 182500/- along with
due pension due from 2020 till 19/2/2021 i.e from last pension date
till the date of death of my husband. Moroever LIC is also liable to
pay interest on due amount due to delay in settlement of death claim
which at the end has
been settled short and that too within 32 days in case of natural
death which by any standards is not justified.

I being the widow and Senior citizen urge the concern authorities to
look into my request and provide the total due amount along with
interest to me without wasting any time and be true to your words
"Zindgi ke saath bhi aur Zingagi ke baad bhi" which is looking just in
advertisement but not in reality.

Regards
Manju Mago (Nominee)
Mob No-[protected]
Email id-a.[protected]@gmail.com

Got agent code in LIC from Kulithalai branch (75B). Agency code is 0242375B.
My date of Appointment is 31.01.2011. I dont source any business and my code got terminated on 01.02.2012.

I joined in HDFC Life insurance as onroll employee in 2014. HDFC Life Company recently checked my PANCARD Number and says my code is still active in LIC
(While checking in PANLOOKUP). I approached Kulithalai branch in October 2020 and gave a written statement and they issued Form 1-C. Thereafter also my code shows active.

After somedays I was asked to go to Tanjavur division office. I approached division office in Tanjavur and asked to eliminate my LIC agent code. They says it's in archieve and we cannot able to delete. Still my LIC Agency Code shows active while checking in PANLOOKUP.

I humbly request your support to sort out the issue and help to secure my job

Below attaches the copy of FORM 1-C

Looking forward to hearing from you

Thanks & Regards
R.Karthik

Got agent code in LIC from Kulithalai branch (75B). Agency code is 0242375B.
My date of Appointment is 31.01.2011. I dont source any business and my code got terminated on 01.02.2012.

I joined in HDFC Life insurance as onroll employee in 2014. HDFC Life Company recently checked my PANCARD Number and says my code is still active in LIC
(While checking in PANLOOKUP). I approached Kulithalai branch in October 2020 and gave a written statement and they issued Form 1-C. Thereafter also my code shows active.

After somedays I was asked to go to Tanjavur division office. I approached division office in Tanjavur and asked to eliminate my LIC agent code. They says it's in archieve and we cannot able to delete. Still my LIC Agency Code shows active in while checking in PANLOOKUP.

I humbly request your support to sort out the issue and help to secure my job

Below attaches the copy of FORM 1-C

Looking forward to hearing from you

Thanks & Regards
R.Karthik

Sir
I have opened a policy on 28/04/2018 in the name of my son Sri Aditya Narayan Bhukta

The name of the plan is New 814 New Endowment Plan.
The premium amount is 6337/- (including GST).
I am to bring to your kind notice that though it is going to be almost three years but yet I have not received my Policy Bond.
Therefore I am to request your good self to see to it that I get my Policy Bond at the earliest for which I shall remain grateful to you.
Thanking you in anticipation.
Yours faithfully
Narahari Bhukta
At- Haraspur
PO.- Kshirochora
Via- Remuna
Dist. Balasore
PIN- 756 019