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Tata AIG Insurance Complaints & Reviews

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Updated: Aug 4, 2025
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Tata AIG Insurance reviews & complaints(559)

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Address: REJI P G, VP & Regional Head, Federal Bank

Subject High Dissatisfaction Regarding Insurance Claim processing & Settlement – Hyundai Creta - KL41Q7361
Insurance Company TATA AIG General Insurance Company Limited
Claim Number [protected]
Insurance policy number [protected]
Vehicle details Hyundai Creta - KL41Q7361 – Reji P G, Federal Bank
Driver’s license copy KL 40 [protected] – Valid upto 24/5/2032 – Reji P G
Complaint
1)...
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sadanands
Jul 20, 2025
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Policy No. 0238592492 00

My phone number [protected]

My gross premium for subject policy ending 6th august 25 was ₹ 38, 556.00 - this is for 10 lacs with a bonus of 10 lacs

I have now received a renewal offer with a premium of ₹ 54, 074.00
With same policy amount renewals

This is an increase of 40% - totally unjustifiable really... Infact, I did not see any major additionals for this excessive premium
br...
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Harinath V
Jun 26, 2025
Jun 26, 2025
This thread was updated on Jun 26, 2025
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Reimbursement

Address: 124/2 K s Govinda chetty Street J. D. Road Bargur

My policy no [protected]/50000427
claim id [protected]
patient name Saritha.s
i submitted reimbursement but still not receive amount...
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Rishik_321
Apr 22, 2025
Apr 26, 2025
This thread was updated on Apr 26, 2025
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complaint regarding unsatisfactory claim & service experience

I, Rishi Kesharwani, resident of Varanasi, Uttar Pradesh, am writing to lodge a formal complaint against Tata AIG General Insurance Company Ltd. and Varanasi Auto Vehicles, a Tata-authorized service center, for their gross negligence, lack of coordination, and failure to provide fair and reasonable service under the Motor Insurance policy I purchased.

Details of the Vehicle and Insurance:
Vehicle: Tata Altroz
Registration...
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Lalit Tiwari 23
from Indore, Madhya Pradesh
Feb 28, 2025
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urgent complaint regarding non-payment of claim and lack of response

Dear TATA AIG,

I am writing to express my deep concern regarding my health insurance claim, which has been pending for the past four months. Despite regularly paying premiums on time for the last six years, this is my first time opting for claim reimbursement, and the experience has been extremely disappointing.

I have already submitted all the required original documents, yet every time I follow up, I am told...
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panduhegde
Jan 21, 2025
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Denial of Medical insurance

Address: Hyderabad

I opted for cashless facility for my knee replacement surgery, right knee at Apollo hospital BGRoad Blr.
Operation was in July 2024
Cashless claim number
No:[protected]B
Claim Settlement for PANDURANG GANAPATI HEGDE
After I initial approval for cashless facility, during discharge they denied payment of Rs 57500, reason being it's not covered under TPA.

I filled complaint with TATA AIG, but...
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seemabahga
from Chandigarh, Chandigarh
Jun 4, 2024
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TATA AIA cheated Rs. 1,04500/- through HDFC Acount

Address: # 353, RCS & CPS Enclave

It is intimated that TATA AIA misled me regarding my existing Policy and tried to create a new TATA AIA policy (as if it was next year payment of existing policy) by taking Rs. 1, 04, 500/- from my HDFC bank A/c No. [protected] (HDFC Sector 8, Chd) on 8 May, 2024. The moment I realised that it is not the yearly payment of last year policy, but a new policy is being created, I conveyed my refusal. In addition to above, OTP verification...
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Address: AURANGABAD

My self l.K.Biradar from mantha dist . Jalna, i have purchase a second car swift in 2022 and his insurance was tata aig policy no - [protected],

last 11 oct 2023 my vehicle got damaged but till date i have not approval the work due to tata aig team members was very rudely behavior, not proper guldens as a customer not make he a single call there end, and without my any permission he was declare my vehicle was total loss, my...
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kps9999
from New Delhi, Delhi
Oct 25, 2023
Oct 31, 2023
This thread was updated on Oct 31, 2023
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Address: MEDI Assist Insurance TPA Pvt. Ltd. Regd Office- Tower “D”, 4th Floor, IBC Knowledge Park, 4/1, Bannerghatta Road, Bengaluru-560029 E- Mail -: info@m

Dear Sir,
Today I want to tell you with great sadness and humiliation that I have a group mediclaim policy (Policy No-[protected]) from my company. The Mediclaim Policy Company Name is “TATA AIG GENERAL INSURANCE COMPANY LIMITED” and serviced by “MEDI ASSIST INSURANCE TPA PVT. LTD. My Policy ID is-[protected].
I want to tell you that towards the end of the month of May, I started having some problems in my liver and started having a lot of pain due to which I was not able to do anything. I decided to get admitted to the nearest hospital “ Jaipur Golden Hospital, Sector-3, Rohini, Delhi.” as my problems were increasing. I was admitted to the hospital on 2-6-2023.
The surprising thing is that I was admitted there ( Jaipur Golden Hospital, Sector-3, Rohini, Delhi. ) from[protected] to[protected] but no one showed any interest in treating my disease, but meanwhile the employees of this poor hospital were getting the bills added to my mediclaim policy. A crude joke was made on me in the name of treatment of my disease. My condition was becoming miserable day by day. When I felt that there was no doctor here for me, I got admitted to another hospital on[protected] itself.
I was admitted to the JIVAN Hospital Mangol Puri, Delhi. on[protected]. Due to timely and proper treatment by the Doctors in this hospital, I got cured and was discharged from this hospital on[protected]. At the time of my mediclaim, these two hospitals probably did not have the facility of a cashless policy.
I paid all the hospital bills by borrowing money from my relatives. For the last 5 months, I have been fighting day and night for my claim money (Old Request Claim No[protected] but nothing is being heard on my claim. I belong to a poor family. I have given all the documents to the mediclaim company about 6 times through email and have even couriered all the original bills and all the reports of the hospital, and requested for claim through more than 50 phone calls, But again a new demand comes from the mediclaim company. (New Claim No[protected] I am tired of giving documents, now I don't have that much strength.
The limit was reached when the Mediclaim company (“TATA AIG GENERAL INSURANCE COMPANY LIMITED”) made the wrong accusation against me. Sir, if I am taking the claim by lying then the mediclaim company should have gone to the hospital and verified but it was not done. I have been fooled for the last 5 months. That is why I have decided to file this complaint in the consumer court. Such a poor mediclaim company should be ashamed, which proves the customers a liar by taking documents thousands of times.
My total claim amount is Rs.110000/-. You are requested to help me in this case. Only when I get this claim money will I be able to repay the borrowed money. Waiting for your positive feedback.
Thanks
Kirpal Singh S/o Late Sh. Niranjan Singh
E-126, 1st Floor, Vijay Vihar, Phase-2, Rohini,
North West Delhi.
Mobile No-[protected]
Madiclaim Policy Name- TATA AIG GENERAL INSURANCE COMPANY LIMITED
Mediclaim Id No-[protected]
My Company Name- Surya Maintenance Agency Pvt. Ltd.
Employee No- SMA14
+23 photos
Tata AIG Insurance customer support has been notified about the posted complaint.
Oct 27, 2023
Updated by kps9999
I am no longer interested in your nonsense emails and don't send me unnecessary mail like this. My total claim amount is Rs.110000/-. If my claim is not received within 10 days, I will drag you straight to consumer court. This is my final warning to you.
Oct 28, 2023
Updated by kps9999
Respected sir,
As you might have seen in my Grievance Number: 5079588, my Mediclaim service provided company Tata AIG General Insurance Company Limited Just trying to give me sympathy. They have made me very sad in the last 5 months. I even felt like crying many times but he ignored my problem. Now my claim case should not be delayed. I have already suffered a lot. Sir, I have been misled for the last 5 months. On the contrary, I was wrongly accused that I had submitted all the reports wrongly for the claim. Sir, I want the strictest action should be taken against ( “TATA AIG GENERAL INSURANCE COMPANY LIMITED” and serviced by “MEDI ASSIST INSURANCE TPA PVT. LTD.) them. I have requested the mediclaim company to give my claim within 10 days by mail. If the claim is not received within 10 days, I will soon file an FIR in the police station against the mediclaim company and will not hesitate to file an application in court as well.
My total claim amount is Rs.110000/-. You are requested to help me in this case. Only when I get this claim money will I be able to repay the borrowed money.
Thanks
Kirpal Singh S/o Late Sh. Niranjan Singh
E-126, 1st Floor, Vijay Vihar, Phase-2, Rohini,
North West Delhi.
Mobile No-[protected]
Madiclaim Policy Name- TATA AIG GENERAL INSURANCE COMPANY LIMITED
Mediclaim Id No-[protected]
My Company Name- Surya Maintenance Agency Pvt. Ltd.
Employee No- SMA14

BCC- [protected]@gov.in
[protected]@nic.in
Oct 31, 2023
Updated by kps9999
Gentle Reminder-2

Dear Sir,

Sir/Madam,

This is to reference your trial mail dated Mon, Oct 30, 11:39 PM (13 hours ago) and Consumer Grievance Remark Date[protected]:40:48 regarding my claim processed. I thank you wholeheartedly for this. At least your useless department started working on my complaint.

But before processing my claim, let me clarify again that my claim is from two hospitals, the first is from Jaipur Golden Hospital, Sector-3, Rohini, Delhi and the second is from Jiwan Hospital, Mangol Puri, Delhi. My Total claim amounts in both these hospitals is It is around Rs. 110000/- (One Lac Ten Thousand Only). I have sent you a copy of all the bills under this claim amount (Rs. 110000/-) through email and courier.

Therefore, I request that my claim should be fully approved. If you are facing any kind of problems with processing my claim bills then you can talk to the hospital directly.

I have already shared the bank details with you along with the documents. Again I remind you that I need my full claim amounts. If my claim amount is less then I will be forced to file a case in the consumer court again because your department has been harassing me a lot for the last 5 months and I have all the evidence with which I can prove it in the court.

Again I request you please process my full claim of Rs. 110000/-.

Thanks

Kirpal Singh S/o Late Sh. Niranjan Singh

E-126, 1st Floor, Vijay Vihar, Phase-2, Rohini,

North West Delhi.

Mobile No-[protected]

Madiclaim Policy Name- TATA AIG GENERAL INSURANCE COMPANY LIMITED

Mediclaim Id No-[protected]

My Company Name- Surya Maintenance Agency Pvt. Ltd.

Employee No- SMA14



BCC- [protected]@gov.in

[protected]@nic.in
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    VIKAS JOSEPH
    Aug 5, 2023
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    Missed flight claim not processed

    Hi, I booked Tata aig Policy no: [protected] Claim no: [protected]A.

    I had missed connection flight due to bad weather.

    They are telling me the foolish statement that return journey means it is the return leg of the journey and not return ticket.

    Hence they are not processing my claim for missed connection flight.

    Please never choose Tata aig....
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    Alim uddin1983
    from Guwahati, Assam
    Jul 15, 2023
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    My ericksha has been stolen on 25th november2022. I logged an fir on 2nd december 2022.aprox 1 month later having got the registration i made a claim.but they rejected my claim for delay .so please review my claim
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    Tata AIG Insurance customer support has been notified about the posted complaint.
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      vvssgg
      from Pune, Maharashtra
      Jun 27, 2023
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      I am 65 yrs of age, fell ill and hospitalised for the first time in life
      MY CLAIM WAS REJECTED ON BASIS OF 'FRAUD' ...detected by an ill-trained dubiously qualified 'Claim analyst' from 'bullet health services' ...for Tata AIG
      Tata AIG going by his analysis, not only rejected my claim, inspite of all documents provided, they also TERMINATED POLICY !
      How convinient for tata AIG !, as i am 65 yrs old and likely to fall ill more often, and go on claiming !, they simply find an excuse to terminate policy !
      BEWARE, TATA AIG INSURANCE FAILS YOU WHEN YOU NEED IT MOST
      Tata AIG Insurance customer support has been notified about the posted complaint.
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        Krishnab89
        from Bengaluru, Karnataka
        Jun 21, 2023
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        UnInterested Calls & Whatsapp Messages

        My Car insurance is due for this month and I have already renewed the same. Despite confirming the same multiple times, people from Tata AIG/atleast claiming to be are continously calling, sending Whatsapp messages with Insurance quotations. I told them several times that please mark that I have already purchased or that put me in DND list. But, I keep getting calls. Sometimes these calls are 2 times or 3 times in a day.

        Today,...
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        bsolanki1432
        from Panvel, Maharashtra
        Jun 8, 2023
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        Address: TAGIC Health Claims, TATA AIG General Insurance Company Limited 5th and 6th Floor, Imperial Towers, H.No 7-1-6-617/A, GHMC no - 615,616, Ameerpet, Hyd

        Dear Sir/Madam,

        Sir as per the policy Nursing Cover is already Applicable to me, which is showing in my policy. but Post nursing cover disallow by TATA AIG of Rs. 94400.00 Against Claim No.[protected] & Rs. 52700.00 Against Claim No.[protected]. Relevant Original documents already sent to tata aig when i applied for a fresh claim. now also attached scan copy for your reference. sir as per the situation after surgery Doctor Advised for this service and i go ahead as per the instruction by Doctor. "it was taken from the same date of Discharge time". i also submitted Request letter of Doctor along with the Original documents. sir each and every time i called with Tata Aig Customer care helpline and that time helpline people said you are applicable for that as per the policy. Tata Aig can checked my call calls record with communication happened with TAT AIG helpline. its surprise to me sir.
        I humble request to you kindly look my claim case in priority basis.

        Thanking you,

        Mr. Pradip H Terde
        Tata AIG Insurance customer support has been notified about the posted complaint.
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          Z
          May 26, 2023
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          Dear sir,
          I have paid the amount of 10890 to TATA AIG via UPI for renewal of my car insurance bearing no: TS11EX6660 but i have not received any soft copy of my policy upon checking with customer care they are saying payment is not received by them i have all the transaction details
          Tata AIG Insurance customer support has been notified about the posted complaint.
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            kris1610
            from Gurgaon, Haryana
            May 10, 2023
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            On[protected] I had given my car (DL 9C AM 0593) for body shopping to KAP Auto Maruti Service Center, On[protected] TATA AIG sent Mr. Shubham Kumar to assess the condition of my car during this period Surveyor did not even call me for checking on my accidental story or any other query. On[protected] I got a call from KAP service center stating that left side damage is approved and we are starting work. On[protected] I personally visited the service center after travelling 30 KMs and I was shocked to see that on the left side of the car still one part and back bumper is damaged. I called the Surveyor and asked about it and tried to tell my accidental story but he did not listen and denied this case further. After this I escalated this case to surveyor superiors Mr. Ravi Pant and on manager.[protected]@tataaig.com, head.[protected]@tataaig.com. After so many chases and calls Today on[protected] Mr. Ravi Pant called me and arranged an independent re-survey by Mr. Sudhir Kumar Gupta, I personally also went to Service center from Hapur to Ghaziabad by holding my other important office meetings to represent my case, but I think I made a wrong decision to go there, it was again waste of time. The New Surveyor seemed to be in agreement with the previous surveyor's report and did not pay attention to the discrepancies that I had pointed out. He was just repeating the word "multi-damage", and the worst thing is that in alone he asked for a bribe of RS 2000 for approving re-survey. I immediately refused this unethical behaviour and reported the incident to Mr. Ravi Pant. I am not getting satisfactory resolution of this matter and TATA AIG has failed to take any action to address my concerns.
            Tata AIG Insurance customer support has been notified about the posted complaint.
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              A
              Anil.Rastogi02
              from Navi Mumbai, Maharashtra
              Apr 22, 2023
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              Posp code deactivate request in tata aig and irda irda showing my pan card for posp code.

              Address: A403 aadharshila chs Ltd sector 13 plot no 144 Kharghar gaon near vasha chemist opp shree heights Kharghar navi mumbai 410210 navi

              I am Anil Rastogi. I am here to request you to deactivate my Tata aig gic ltd Agency code [protected]. I was visited Ghatkopar branch since date 13-Apr-2022, but no response was received and deactivate and cancellation my posp code.To work this company as HR required to deactivate the code in my pan card other wise action my job profile.
              I have try self deactivate code for envoy system of irda still found error to me _your deactivated...
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              Mrvaibhavgond Vaibh
              Mar 22, 2023
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              Address: 303 raj classic chakradhar nagar near hare hare siwar mandir nsp West

              I have insured ny scooter TVs ntorq up registered insured with Tata AIG insurance company when my accedent happened that time claim insurance and my insurance is bumper to bumper policy so in this policy I will get full insurance of my scooter but they paid me half amount bcz of this I have suffering from depression from last 1 year know I am accepting help from from you plz help me and clear my problem
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                Dr Milan Prajapati
                Mar 16, 2023
                Mar 21, 2023
                This thread was updated on Mar 21, 2023
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                Need justification for excluded hospital list

                I Dr Milan Prajapati
                Owner of Aagyarth Ayurved Panchakarm Hospital
                304 A silver brooke complex opp doctor house ambwadi ahmedabad Gujarat.

                My hospital is only one NABH Accredited Ayush Hospital in Ahmedabad having 15 bed Indoor Facility.

                Since last 2-3 months, I putting Reembursment Claim in TATA AIG but They Denied it by saying that
                Aagyarth Ayurved Panchakarm Hospital Hospital is excluded...
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                Pintuuuu
                Mar 14, 2023
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                First of all they are not ready to share the exact amount for the motor insurance before inspection. And after inspection, they will come up with a amount and force you to do the insurance. If you don't do, then they will send threatening email.

                Please expose this to public. So that everyone should be aware of their behaviour.

                Email is attached.

                Beware of such fraud insurance company.
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