Tata AIG Insurance Complaints & Reviews

Surveyor not agreeing for claim settlement stating reason that front damage and rear damage have happened in different occasions, without stating any logical reasons.
Also, no cooperation as insurance is not taken thru car dealer....

MY NAME HEMAMALINI P. INSURANCE POLICY NUMBER. [protected]-00. I bought my scooty in May. On 13.11.25, a rat bit the wires and it was repaired. When I called Tata AIG customer service to ask about the insurance, they said there is no insurance. I arranged ₹6411/- myself and took back the scooty. I request you to kindly process my insurance claim and refund the scooty repair bill amount. I submitted the claim on 24.11.25, but even today I...

Dear Sir/Madam,

I am writing this letter to formally register a complaint regarding the extremely poor and unprofessional handling of my motor insurance claim by TATA AIG.

My two-wheeler Aprilia Storm 125 (KA 51 JH 4341) met with an accident on 23 May 2025. Immediately after the incident, I applied for the insurance claim with all required documents. However, the claim was approved only after two months of delay.br...

Subject High Dissatisfaction Regarding Insurance Claim processing & Settlement – Hyundai Creta - KL41Q7361
Insurance Company TATA AIG General Insurance Company Limited
Claim Number [protected]
Insurance policy number [protected]
Vehicle details Hyundai Creta - KL41Q7361 – Reji P G, Federal Bank
Driver’s license copy KL 40 [protected] – Valid upto 24/5/2032 – Reji P G
Complaint
1)...

My phone number [protected]

My gross premium for subject policy ending 6th august 25 was ₹ 38, 556.00 - this is for 10 lacs with a bonus of 10 lacs

I have now received a renewal offer with a premium of ₹ 54, 074.00
With same policy amount renewals

This is an increase of 40% - totally unjustifiable really... Infact, I did not see any major additionals for this excessive premium
br...

My policy no [protected]/50000427
claim id [protected]
patient name Saritha.s
i submitted reimbursement but still not receive amount...

I, Rishi Kesharwani, resident of Varanasi, Uttar Pradesh, am writing to lodge a formal complaint against Tata AIG General Insurance Company Ltd. and Varanasi Auto Vehicles, a Tata-authorized service center, for their gross negligence, lack of coordination, and failure to provide fair and reasonable service under the Motor Insurance policy I purchased.

Details of the Vehicle and Insurance:
Vehicle: Tata Altroz
Registration...

Dear TATA AIG,

I am writing to express my deep concern regarding my health insurance claim, which has been pending for the past four months. Despite regularly paying premiums on time for the last six years, this is my first time opting for claim reimbursement, and the experience has been extremely disappointing.

I have already submitted all the required original documents, yet every time I follow up, I am told...

I opted for cashless facility for my knee replacement surgery, right knee at Apollo hospital BGRoad Blr.
Operation was in July 2024
Cashless claim number
No:[protected]B
Claim Settlement for PANDURANG GANAPATI HEGDE
After I initial approval for cashless facility, during discharge they denied payment of Rs 57500, reason being it's not covered under TPA.

I filled complaint with TATA AIG, but...

Hi
I took a policy that covers missed flight for my flight

Policy Number: [protected]

I missed my flight from KOL - BLR due to a delay and as per my policy document I am entitled for compensation. The policy does not mention any additional clause. However when i raised a request for compensation I was told about additional clauses which are not mentioned in the policy document. I am being denied my rightful...

Subject: Formal Complaint Against TATA AIG Motor Insurance Claim Handling and Customer Service

Dear Consumer Forum,

I am writing to file a formal complaint against TATA AIG regarding their fraudulent practices and the unacceptable behavior of their appointed third-party representatives in handling my motor insurance claim. Below are the details of the incident and my concerns:

Date of Incident: July 24, 2024

Policy Number: [protected]
Car Number: DL02CBA3313
Claim Number: [protected]

Description of the Incident: On July 22, 2024, while my car was parked in my residential society, I noticed a small crack in the front glass. Due to time constraints, I could not address this immediately. On the morning of July 24, 2024, I decided to visit the body shop to get the crack repaired. I left my home around 9 AM. While my brother, Vaibhav Wahi, was driving on a busy road, we were in the right lane with another car in front o[censored]s and a private bus to our left.

As we were moving in our lane, the bus attempted to overtake from the right side, causing damage to the left side of my car. In an effort to avoid further damage, we took a right turn, which resulted in the right side of my car hitting the railing. We attempted to confront the bus driver at the scene, but due to heavy traffic, the bus continued ahead, and we were unable to pursue the matter further.

Fraudulent Practices and Unacceptable Behavior: During the claim process, TATA AIG appointed a third-party representative named Manoj Sharma, working under Abishek, to handle my case. Unfortunately, Manoj Sharma treated me as if I were attempting to fraudulently claim the entire amount in one go. He spoke to me in a verbally abusive manner, displaying a complete lack of professionalism and respect.

This behavior is not only unacceptable but also indicative of a larger issue within TATA AIG's claim handling process. It appears that the company is engaging in fraudulent practices by appointing third-party representatives who mistreat and disrespect customers, making the claim process unnecessarily difficult and stressful.

Desirable Resolution: I request a thorough investigation into my claim and the conduct of the representatives involved. I am seeking a full repair of the damages caused to my car and an apology for the unacceptable behavior exhibited by Manoj Sharma. Additionally, I request a review of TATA AIG's claim handling process to prevent such issues from occurring in the future.

Attached Documents:

Photos of the damaged car
Invoices
Copy of email correspondence and chat with TATA AIG representatives
Any other relevant documents
I appreciate your attention to this matter and look forward to a prompt resolution.

Sincerely,
Vaibhav Wahi

It is intimated that TATA AIA misled me regarding my existing Policy and tried to create a new TATA AIA policy (as if it was next year payment of existing policy) by taking Rs. 1, 04, 500/- from my HDFC bank A/c No. [protected] (HDFC Sector 8, Chd) on 8 May, 2024. The moment I realised that it is not the yearly payment of last year policy, but a new policy is being created, I conveyed my refusal. In addition to above, OTP verification was not done from my side. I got an Email from TATA that my policy will be cancelled in 3 days if OTP verification is not done. In spite of that after my repeated requests, My policy was cancelled on 24 May, 2024 (after 15 days). Now, they are not returning my money back. I have called 10-15 times and sent 5-6 emails, but no result (27 days passed). TATA is earning interest on my money parked in their A/C.

My self l.K.Biradar from mantha dist . Jalna, i have purchase a second car swift in 2022 and his insurance was tata aig policy no - [protected],

last 11 oct 2023 my vehicle got damaged but till date i have not approval the work due to tata aig team members was very rudely behavior, not proper guldens as a customer not make he a single call there end, and without my any permission he was declare my vehicle was total loss, my vehicle idv amount was 315000, garage repair estimate 205193 and his appointed loss and assessor surveyor mr.Arun naik assessment 175000 rs only this amount not more than as per idv amount less than 60 % as per irda rules when the vehicle 75% amount cross they will be called total loss or net loss but mr. Abhilash chandak [protected] tata aig in house surveyor as no any idea regarding this and direct he was vehicle send auction he was only help only his company benefit not for service customer satisfaction, am request tata aig paid me minimum 50% amount as a idv amount, in case of any other amount to repair my car i will be paid

my complaint against

tata aig team
1.Branch head
2.Abhilash chandak
3.Akash mokal

Dear Sir,
Today I want to tell you with great sadness and humiliation that I have a group mediclaim policy (Policy No-[protected]) from my company. The Mediclaim Policy Company Name is “TATA AIG GENERAL INSURANCE COMPANY LIMITED” and serviced by “MEDI ASSIST INSURANCE TPA PVT. LTD. My Policy ID is-[protected].
I want to tell you that towards the end of the month of May, I started having some problems in my liver and started having a lot of pain due to which I was not able to do anything. I decided to get admitted to the nearest hospital “ Jaipur Golden Hospital, Sector-3, Rohini, Delhi.” as my problems were increasing. I was admitted to the hospital on 2-6-2023.
The surprising thing is that I was admitted there ( Jaipur Golden Hospital, Sector-3, Rohini, Delhi. ) from[protected] to[protected] but no one showed any interest in treating my disease, but meanwhile the employees of this poor hospital were getting the bills added to my mediclaim policy. A crude joke was made on me in the name of treatment of my disease. My condition was becoming miserable day by day. When I felt that there was no doctor here for me, I got admitted to another hospital on[protected] itself.
I was admitted to the JIVAN Hospital Mangol Puri, Delhi. on[protected]. Due to timely and proper treatment by the Doctors in this hospital, I got cured and was discharged from this hospital on[protected]. At the time of my mediclaim, these two hospitals probably did not have the facility of a cashless policy.
I paid all the hospital bills by borrowing money from my relatives. For the last 5 months, I have been fighting day and night for my claim money (Old Request Claim No[protected] but nothing is being heard on my claim. I belong to a poor family. I have given all the documents to the mediclaim company about 6 times through email and have even couriered all the original bills and all the reports of the hospital, and requested for claim through more than 50 phone calls, But again a new demand comes from the mediclaim company. (New Claim No[protected] I am tired of giving documents, now I don't have that much strength.
The limit was reached when the Mediclaim company (“TATA AIG GENERAL INSURANCE COMPANY LIMITED”) made the wrong accusation against me. Sir, if I am taking the claim by lying then the mediclaim company should have gone to the hospital and verified but it was not done. I have been fooled for the last 5 months. That is why I have decided to file this complaint in the consumer court. Such a poor mediclaim company should be ashamed, which proves the customers a liar by taking documents thousands of times.
My total claim amount is Rs.110000/-. You are requested to help me in this case. Only when I get this claim money will I be able to repay the borrowed money. Waiting for your positive feedback.
Thanks
Kirpal Singh S/o Late Sh. Niranjan Singh
E-126, 1st Floor, Vijay Vihar, Phase-2, Rohini,
North West Delhi.
Mobile No-[protected]
Madiclaim Policy Name- TATA AIG GENERAL INSURANCE COMPANY LIMITED
Mediclaim Id No-[protected]
My Company Name- Surya Maintenance Agency Pvt. Ltd.
Employee No- SMA14

Hi, I booked Tata aig Policy no: [protected] Claim no: [protected]A.

I had missed connection flight due to bad weather.

They are telling me the foolish statement that return journey means it is the return leg of the journey and not return ticket.

Hence they are not processing my claim for missed connection flight.

Please never choose Tata aig.

My ericksha has been stolen on 25th november2022. I logged an fir on 2nd december 2022.aprox 1 month later having got the registration i made a claim.but they rejected my claim for delay .so please review my claim

I am 65 yrs of age, fell ill and hospitalised for the first time in life
MY CLAIM WAS REJECTED ON BASIS OF 'FRAUD' ...detected by an ill-trained dubiously qualified 'Claim analyst' from 'bullet health services' ...for Tata AIG
Tata AIG going by his analysis, not only rejected my claim, inspite of all documents provided, they also TERMINATED POLICY !
How convinient for tata AIG !, as i am 65 yrs old and likely to fall ill more often, and go on claiming !, they simply find an excuse to terminate policy !
BEWARE, TATA AIG INSURANCE FAILS YOU WHEN YOU NEED IT MOST

My Car insurance is due for this month and I have already renewed the same. Despite confirming the same multiple times, people from Tata AIG/atleast claiming to be are continously calling, sending Whatsapp messages with Insurance quotations. I told them several times that please mark that I have already purchased or that put me in DND list. But, I keep getting calls. Sometimes these calls are 2 times or 3 times in a day.

Today,...

Dear Sir/Madam,

Sir as per the policy Nursing Cover is already Applicable to me, which is showing in my policy. but Post nursing cover disallow by TATA AIG of Rs. 94400.00 Against Claim No.[protected] & Rs. 52700.00 Against Claim No.[protected]. Relevant Original documents already sent to tata aig when i applied for a fresh claim. now also attached scan copy for your reference. sir as per the situation after surgery Doctor Advised for this service and i go ahead as per the instruction by Doctor. "it was taken from the same date of Discharge time". i also submitted Request letter of Doctor along with the Original documents. sir each and every time i called with Tata Aig Customer care helpline and that time helpline people said you are applicable for that as per the policy. Tata Aig can checked my call calls record with communication happened with TAT AIG helpline. its surprise to me sir.
I humble request to you kindly look my claim case in priority basis.

Thanking you,

Mr. Pradip H Terde

Dear sir,
I have paid the amount of 10890 to TATA AIG via UPI for renewal of my car insurance bearing no: TS11EX6660 but i have not received any soft copy of my policy upon checking with customer care they are saying payment is not received by them i have all the transaction details