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Life Insurance Corporation of India [LIC] Complaints & Reviews

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Updated: Mar 24, 2026
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Life Insurance Corporation of India [LIC] reviews & complaints page 41

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P
Prema Vichare
from Delhi, Delhi
Jan 19, 2021
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LIC Housing Finance not returning your Original property papers

Address: khargar
Website: www.lichousing.com

We had transferred our home loan from LIC Housing Finance to SBI on 18th Feb 2020. We were asked by LICHFL to collect the documents after 20 days. In March 2020 we were told that they will call us back once the documents are dispatched from their Mhape office to the front office of Kharghar from where we have taken the Loan.

Unfortunately after this Nationwide lockdown was done due to Corona Virus. There was no contact with...
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Hrisikesh
Jan 15, 2021
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Address: Berhampore,Murshidabad

With due respect I beg to state that I am a policy holder (jeevan Saral policy) of LIC, belonged to servicing Branch: Berhampur, Murshidabad, Pin: 742101, W. B. My policy number:[protected], Date of Commencement: 28.03.2010, Date of Maturity: 28.03.2025, proposal number: 48685 date: 28.03.2010, Table and Term : 165
15. These are true and printed on the policy Bond.

The policy has been continuing regularly from 2010 (Two thousand ten). But after some years it came to my notice that there was a mistake in typing my Date of Birth on the Policy Bond. My Date of Birth is 20.06.1966. But it had been printed as 26.06.1966. Then I went to Branch Office and made it correct by Branch Manager (I /C) on 24.05.2019. Unconsciousnessly at that time I did not come to know that the Date of Commencement and Date of Maturity had been changed.

Later a letter printed on 24.08.2020 by P. Sr. Divisional manager (Ref:CRM PS/2020-21/D[protected] came to my hand. On that letter he wrote, “This refers to the above mentioned jeevan Saral policy issued by us. It has come to our notice that in your above policy, there has been a typographical error while printing the schedule in policy Document. Accordingly, we give correct schedule in respect of above mentioned policy .”

In this way the schedule has been changed and the Date of Commencement has become 28.03.2018, Date of Maturity has become 28.03.2033., Sir/Madam, kindly note that: - -
(i ) Possibly at the time of correction of Date of Birth the above mistake may be.

(ii) You are requested to see the premium payment voucher on 26.03.2019 (Twenty six days of March, Two thousand nineteen) in which it is mentioned clearly the Date of Commencement: 28.03.2010.

(iii) It is mentionable that I have taken a loan of Rupees 27000.00 (Twenty seven thousand ) on 11.01.2014 (Two thousand fourteen) on this Policy and that loan had been repaid properly within 2015 (Two thousand fifteen). All payment vouchers in my hand. So the policy be started at 2018, ie Date of Commencement: 28.03.2018, how is it possible?

(iv) Moreover the next time on 2018 again I decided to take a loan on this policy[protected] and took a printed statement from the Branch Office. On that statement there is Gross loan payable amount of Rs. 76729.00 (Seventy six thousand seven hundred twenty nine ). Though I did not take the loan due to need comes to end. But the statement copy is in my hand. If I am wrong, how is it possible?

(v) All loan repaid vouchers from 2014 and premium payment vouchers from 2010 are in my hand. If I am wrong, how is it possible?

(*)In spite of these without checking how did The Divisional Manager change the schedule?

(*) Probably the “Table:165” has been done closed from 2013. Notwithstanding if I suppose myself wrong, is it possible to be the Commencement Date: 28.03.32018 ?

(*) Meanwhile about this a complaint has been done in “consumer forum”. And also a complain has been done in “grievance, L I C, Mumbai Head Office” on 27.10.2020, Complaint Number: [protected]. About this they have informed Divisional Manager, kolkata - 64. Now again a complain is done for solution.

(**) It is very very important that Branch Office of Berhampur, Murshidabad, W. B. And Branch Manager of Berhampur, Murshidabad, (W. B) personally have given all informations (datas) to Divisional Manager again and again.But The Divisional Manager has been maintaining silent role. Why?

Sir/Madam, you are requested to check all about my Policy Schedule unkindly bring it back in correct condition.

Thanking you,
Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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    U
    Jan 11, 2021
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    Address: LIC vile parle PNGG dept santa cruz W 100054

    My annuity number is Q02004555. I have sent life certificate two times to the LIC office at Ville Parle but have not received the annuity which is already set to automatic payment to my NRO account.
    Narayan Ramchandran
    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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      K
      Khim Negi
      from Mumbai, Maharashtra
      Jan 7, 2021
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      Address: GHATHKOPAR W MUMBAI 400084

      Dear sir
      My name Khim singh Bachan singh negi. I have three policy in lic.
      no.[protected] self
      [protected] Daughter name Aastha negi
      [protected] Son Name Soham negi
      Now I am leaving at vasai that's why i want to pay my son lic polic online to continue my son lic policy no[protected]. There is too risky enviorment like corona spread any where.how can I come and fill form in our home branch Ghatkopar w.
      and also my two policy running.

      Kindly help me
      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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        K
        Khim Negi
        from Mumbai, Maharashtra
        Jan 7, 2021
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        Address: Nss road new sunder baug ghatkopar w mumbai 400084

        Dear sir
        My name Khim singh Bachan singh negi. I have three policy in lic.
        no.[protected] self
        [protected] Daughter name Aastha negi
        [protected] Son Name Soham negi
        Now I am leaving at vasai that:s why want to pay my son lic polic online continue my son lic policy no[protected].
        and also my two policy running.

        Kindly help me
        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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          T
          Thiruppugalore
          Jan 6, 2021
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          LIC Annuity amount Non receipt for 3 Years

          Address: LIC of India, New India Building, PGS Dept., Annuity Section, S. V. Road, Santacruz (W) Mumbai –400 054.Tel Phone No.: 67819459 / 67819460 / 67819461

          Sub: Annuity Amount payment for the year 2018, 2019 & 2020.
          Ref: Annuity No.: 091Y[protected], Master Policy No. GSCA / 83543
          This has reference to your letter No. Version 9.06.2 dated 02/07/2012, on the above subject Annuity payment. I have received last Annuity payment Rs. 1863/- on 17/04/2017 through HDFC Bank, Valasaravakkam, Chennai – 600087.
          Later on, since 2018, I have not received the Annuity Rs. 1863/- per year...
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          R
          Rajeev_Mishra
          Jan 6, 2021
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          Address: Lic of India,Divisional office,Madan mahal,Jabalpur(M.P.)

          Respected Sir,

          I resigned from LIC of India on 23.01.2020.Attached is the acceptance letter of LIC of my resignation.
          LIC of India Divisional office Jabalpur(M.P.)is not giving my terminal benefit, Gratuity, DCPD contribution and other benefits.
          Please look into the matter and help me.

          Regards,
          Rajeev Mishra
          Resined from Development Officer post from Lic of India Jabalpur(M.P.)Branch-Damoh(37D)
          Development Officer code-370362
          SR number-707253
          Mobile-[protected]
          Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
          Jan 06, 2021
          Updated by Rajeev_Mishra
          Sir,

          Please help me, I have done many follow ups to officers in this regard.
          Feb 05, 2021
          Updated by Rajeev_Mishra
          Hi,

          The problem is still not resolved. Could you please check the status.

          Thanks and regards.
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            G
            Ganesh_dev
            Jan 6, 2021
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            Hi am a Jio Customer
            Have been registered for DND service since more than 3 years and registered more than 1000 DND complaints so far.
            But even today i am still receiving so many spam call from these telemarketing COmpanies. Below are the list of complaints raised against LIC bank in last 2 weeks.

            Telemarketer # : [protected]
            Brief description of promotional call : - Repeated promotional call from LIC India KR Puram Branch offering new insurance policy second call from different numbers
            Received Date : 06/01/2021

            Telemarketer # : [protected]
            Brief description of promotional call : - Promotional call from LIC India KR Puram Branch offering new policy jeevan labs
            Received Date : 06/01/21

            Telemarketer # : [protected]
            Brief description of promotional call : - Promotional call from LIC India offering new insurance plan.
            Received Date : 28/12/20

            Telemarketer # : [protected]
            Brief description of promotional call : - Promotional call from LIC India offering new insurance plan.
            Received Date : 28/12/20

            Thanks,
            Ganesh
            Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
            Jan 20, 2021
            Updated by Ganesh_dev
            Again receiving harassment calls from LIC India, Agency name is Fincorp Company KR PURAM Bengaluru.

            Telemarketer # : [protected]
            Brief description of promotional call : - Lavanya calling from LIC India from Fincorp agency KR Puram Bengaluru offering new insurance policy .
            Received Date : 19/01/2021
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              S
              ShMac
              from Mumbai, Maharashtra
              Jan 5, 2021
              Resolved
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              Resolved

              LIC Jeevan Saral Policy

              Address: LIC Branch bo 887, S. V. Road, Santacruz (West), Mumbai, India

              To: The Manager,
              LIC, [protected]@licindia.com
              Santacruz, Mumbai

              Subject: LIC Jeevan Saral Policy payment issue.

              Dear Sir,
              I have surrendered my Jeevan Saral policies (with profit) in September and October 2020, policy no.[protected] with receipt 54395 received and policy no.[protected] with receipt inward no. 1323 received from LIC branch 887 Santacruz (W), Mumbai.
              I have received...
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              Anvi Computers
              Jan 5, 2021
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              My Self Anita Verma, I am insurance Adviser in LIC. (LIC Agency code is[protected] but I don't want to work in lic so please cancelled my Insurance code and remove my Pan No from IRDA.
              Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                Atul Wasnik
                Jan 3, 2021
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                Address: LIC of India, Nagpur City Branch-993 Oriental Building, First Floor, S. V Patel Marg, Nagpur-440001

                I am one of the consumers of LIC India. Please see the Attached ECS confirmation letters from LIC, these letters are issued at the time of issuing the LIC policies and I wanted to make sure that both the policies (Policy no[protected] &[protected] are having the Auto debit ECS facility to deduct the annual premium. I had given details of my savings salary account to make sure, I am maintaining proper balance for any ECS deductions, even now it has enough balance to deduct the ECS altogether.

                However, I have noticed that the premium was not debited by the LIC and No Annual premium deduction was made from my account. The policy is on Hold/Inactive - now.

                Therefore, I requested to Reinstate/Recommence my policies without any penalties. It was clear negligence from the LIC department itself - either it is the fault of the policy issuing sales representative or the ECS department/Administration department for not taking follow up on the same.
                Just for your information, I issued one more policy from LIC in Jan-2020, and medical was also conducted - the dept. could have taken the Medical report as a reference from Policy no[protected] to reinstate, but after reporting the LIC branch - the first reply was to sent the bank statement to check enough balance was maintained or not!

                And after submission of the Statement - there was no reply at all till December-2020 due to their own mistake. It is more than 6 months and the LIC branch is asking to submit forms or new medical certificate even after knowing people can't travel due to corona.

                I can understand if it is one month or two month's delay for not addressing the issue, but it is almost two years and nobody has observed/inform regarding such a problem of ECS payment from the LIC department.

                Kindly do the needful to reinstate the policies.
                Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                Hlo
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                  S
                  Surender Goswami
                  Dec 31, 2020
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                  Address: 1/3638, GALI NO.1,, RAM NAGAR, LONI ROAD, SHAHDARA, DELHI-110032

                  Sir / Madam
                  Under the above subject, we have to tell you that my LIC policy no.[protected]My Savings Account Number -[protected], Bank of Baroda, Loni Road, Shahdara Delhi-110032) made a payment of Rs 9098 / - through Mobile Banking on 22 December 2020 which was on the LIC portal after my account was withdrawn Payment was shown to be unsuccessful. Then I paid again on 23 December 2020, so the payment was successful. But I have not yet received the payment that has failed on 22 December 2020. Therefore, you are requested that the payment which has failed on December 22, 2020, please kindly send me to my savings account as soon as possible.

                  Thank you

                  Enclosure: Photocopy of the transitions performed on 22 December 2020 is attached.
                  Mob. No. [protected]
                  E-mail - [protected]@gmail.com
                  Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                  Jan 07, 2021
                  Updated by Surender Goswami
                  requested that the payment which has failed on December 22, 2020, please kindly send me to my savings account as soon as possible.

                  Thank you
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                    G
                    from Hyderabad, Telangana
                    Dec 31, 2020
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                    Address: h no 6-84 jeedimetla village

                    I have made a payment thu phonepe for lic term payment amount debited but payment was failuare
                    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                      R
                      ram1946
                      from Mumbai, Maharashtra
                      Dec 30, 2020
                      Resolved
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                      Resolved

                      LIC portal provides online purchase for some funds typically Pension Funds. My first purchase for a Policy[protected] in name of my spouse was a good experience since there was great after purchase service from DO_4 LIC. Based on this I again purchased a policy Jeevan akshay online[protected] but this policy went in for service from DO_3 Santacrutz. The service from this DO3 is poor and never respond to any emails after Purchase. They will Keep mum for all query and maintain a Golden silence to achieve something in life it appears. Observing a Gross error in my Policy i requested for cancellation of the Policy and refund to which also this DO_3 keeps mum with no response. Can anyone be able to move the personnel in this DO-3 at santacrutz Mumbai notorious for the Poor service. Lessen from this is never buy online since if it goes to DO_3 by chance you will die in chasing them.
                      Jan 5, 2021
                      Complaint marked as Resolved 
                      They provided prompt action on the refund.
                      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                        K
                        Kamal Bisen
                        Dec 30, 2020
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                        I paid my invoice of Rs.105714 via net banking on 29/12/2020, but my id didn't got updated invoice is seen unpaid but the amount has already been deducted from my account
                        Summary Id:93599743
                        My merchant id :A03286976
                        Name :- J. T. Bisen
                        Note:- please look into this my work is stuck
                        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                          1
                          1Ajay
                          Dec 29, 2020
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                          Address: Ghosi pin-275304

                          सेवा में,

                          निवेदन है की मै प्रार्थी अजय कुमार राय ग्राम+पोस्ट-पीरुथ सिंह पूर जिला मऊ उत्तर प्रदेश का निवासी हूँ!मेरा छोटा भाई अजित कुमार राय आसाम राइफल की 39वी बटालियन मिजोरम में तैनात थे, जिनकी 18अगस्त 2014 को गोली मारकर हत्या कर दी गयी, इस हत्या के संदर्भ में नुप्पा थाना जिला चम्फाई मिजोरम में एफ आई आर दर्ज है जिसका नo=28/2014 है.इस हत्या के सन्दर्भ में गुवाहाटी के आइजोल बेंच में भी मुकदमा चल रहा है जिसका CNR NO-
                          GAHC[protected]मेरे भाई अजीत कुमार राय के नाम से L I C घोसी ब्रांच में दो पॉलिसी है जिसका दावा राशि हमें नहीँ दी जा रही है! लगभग 6 वर्ष हो गये और हमने सभी कागज भी ब्रांच में दे दिये, लेकिन ये लोग बहाने बाजी कर रहे है!अत:श्रीमान से निवेदन है कि दावा राशि 6वर्ष के ब्याज के साथ दिलाने की कृपा करें और प्रार्थी की समस्या का समाधान अति शीघ्र कराने की कृपा करें!
                          पॉलिसी नo[protected], , ,[protected] मोबाइल नo-[protected]
                          Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                          Jan 02, 2021
                          Updated by 1Ajay
                          No response received from LIC customer support ?
                          Jan 10, 2021
                          Updated by 1Ajay
                          Response not received yet from LIC team...
                          Jun 12, 2021
                          Updated by 1Ajay
                          No response received from LIC customer support ?
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                            A
                            asfddasdfasdfasdf
                            Dec 29, 2020
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                            Unable to connect to the network, please try again later.
                            Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                              asfddasdfasdfasdf
                              Dec 29, 2020
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                              Unable to login.
                              Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                                Syed Imtiyaz Alam
                                Dec 28, 2020
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                                Not able to connect to portal. getting this error "Unable to connect to the network, please try again later"
                                Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                                  Mayank Diwakar
                                  from Powai, Maharashtra
                                  Dec 28, 2020
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                                  The amount has been debited from my account but still, my payment is incomplete. my insurance premium payment is incomplete for policy no[protected], please resolve my problem as soon as possible.

                                  I used amazon pay for my insurance premium payment.

                                  my Punjab national account number is [protected] from which the amount was debited.

                                  please give me a refund for my incomplete payment as soon as possible.
                                  Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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