Life Insurance Corporation of India [LIC] — Not releasing the maturity amount after 3 months

Address:

Bhojpur, Bihar

Hi (whom so ever it may concern),

This is regarding the bouncing of the cheque no.s 236751 and 236670 of the maturity amount in the name of Namita Singh having the policy no.[protected] and date of commencement[protected], with maturity date as[protected]. The problems I am facing is mentioned as below:

I have submitted the check issued by the LIC branch ARRAH after completion of the policy tenure, in my bank account at State Bank of India Jalahalli East, Bangalore and every time it is submitted it either bounces back or get returned resulting in a deduction of Rs.230 each time and it has already happened 3 times as of now.

I had requested the concerned and authorized person in the LIC office ARRAH, for transferring the amount through RTGS transaction directly into the bank account and I don't understand the reason why he deferred our request even after having the complete bank account details. But he again requested to submit the cheque after knowing the whole situation which is resulting in nothing but deduction of the amount from my account only.
He has given a reason saying that there must be some technical issue with bank server. But that's one time, but every time we submit the cheque, same thing happens and that's not possible, atleast not for a cheque from LIC India and also it is unacceptable, as during this period we have submitted a couple of more cheques and they all have got hassle free clearances .
Having said that, who is going to reimburse that amount that got deducted every time the cheque is submitted and bounced back and also who is going to pay the interest which i would have earned on this principle amount if I would have deposited in the bank? Its already over a month now and the situation is still the same.

It is a kind request to the concerned LIC authorities to please take necessary steps regarding this problem as soon as possible, as it is creating too much of inconvenience and problems for me.

I had sent the email regarding the issues which I am experiencing to the all levels (According to the Escalation Matrix of LIC) dated on August 12, 2016 and August 20, 2016 respectively but I have not even received a single acknowledgement from LIC INDIA.This is very pathetic and not expected from such a big organization.

Seeking help in getting resolved this issues ASAP. Thanks.


Thanks and Regards,
Namita Singh