Life Insurance Corporation of India [LIC] — Not taking the Premium and delist the policy from online portal

Address:Ajmer, Rajasthan, 350001

Original-Recipient: rfc822;[protected]@licindia.com
Final-Recipient: rfc822;[protected]@licindia.com
Action: failed
Status: 5.1.1
Diagnostic-Code: smtp;550 5.1.1 RESOLVER.ADR.RecipNotFound; not found

[protected] Forwarded message[protected]
From: "s.n. Tapadia"
To: bo_182
Cc:,
Date: Mon, 20 Jun 2016 10:58:02 +0530
Subject: Fwd: FW: LIC policy no.[protected]
Dear Shri Rawat,

Pl look into and arrange a justice to me at the earliest.

[protected] Forwarded message[protected]
From: s.n. Tapadia
Date: Sat, Apr 9, 2016 at 8:46 AM
Subject: Re: FW: LIC policy no.[protected]
To: bo_182

Dear Sir,

You have just forwarded my mail and not mentioned any thing. Pl refer to the mail of IRDA and reply and restore the policy immediately.

On Fri, Apr 8, 2016 at 11:35 AM, bo_182 wrote:

________________________________________
From: bo_182
Sent: Friday, April 08, 2016 10:39 AM
To: bo_182
Subject: Fw: LIC policy no.[protected]

----- Original Message -----
From: s.n. Tapadia
To: bo_182 ; [protected]@irda.gov.in
Cc: ed_crm ; co_crm ; s.n. Tapadia
Sent: Monday, April 04, 2016 7:27 PM
Subject: Re: LIC policy no.[protected]

Dear Sirs,

It is the most surprising and disgusting situation that all the authorities to whom I am writing these mails are not replying any thing and want that I should take aome legal action against them for not honoring the terms against which LIC has issued me the policy.

Pl note that in case I do not receive any reply from you people I have no other choice but to recourse the legal action available to me in this matter with in 21 days from the date of this email, which pl note.

With regards,
S.N.Tapadia

On Tue, Mar 8, 2016 at 1:27 PM, s.n. Tapadia wrote:
Dear Sir,

I am very regret to inform you that in spite of repeated mails I am not getting any reply and it seems that a Public sector division like LIC is treating its customer in such a way that he is totally in dark and do not know to whom should I go and inform my pain to resolve the matter. I want to pay the premium but do not know how it can be paid. It will disturb my whole planning of Income tax for this financial year and for that I will held responsible LIC and will claim from it for all the losses I am going to suffer due to this.

Pl look into and revert urgently. My earlier mail is as under:

I have taken a Pension Plus policy from LIC of India bearing policy no.[protected] dated 25/10/2010 and paying its premium regularly. This policy has also enrolled on the LIC portal and the premium is being paid through online log in system to your web portal and to my uter surprise I am trying to make the premium payment which is due on[protected] but the portal is not showing the due payment in the outstanding premium payment statement and not accepting the payment of this policy.

I can not expect such thing from a reputed institute of LIC status and would like to request you to please look into and resolve the matter immediately.

Pl note that ther is no fault of mine for making the payment of premium hence I am not liable for any interest or any thing in this polcy.

An early reply will be highly appreciated.

With regards,
S.N.Tapadia
Cell - [protected]

[protected] Forwarded message[protected]
From: s.n. Tapadia
Date: Fri, Feb 12, 2016 at 2:35 PM
Subject: Fwd: LIC policy no.[protected]
To: [protected]@irda.gov.in
Cc: [protected]@licindia.com

Dear Sir,

Pl refer to my below mail and I regret to inform you that I have not recd. any reply from Branch so far.,
Pl look into and get resolve the matter at the earliest.

With regards,
S.N.Tapadia
[protected]
[protected] Forwarded message[protected]
From: s.n. Tapadia
Date: Wed, Jan 27, 2016 at 12:55 PM
Subject: LIC policy no.[protected]
To: [protected]@licindia.com
Cc: [protected]@licindia.com

Dear Sir,

I have taken a Pension Plus policy from LIC of India bearing policy no.[protected] dated 25/10/2010 and paying its premium regularly. This policy has also enrolled on the LIC portal and the premium is being paid through online log in system to your web portal and to my uter surprise I am trying to make the premium payment which is due on[protected] but the portal is not showing the due payment in the outstanding premium payment statement and not accepting the payment of this policy.

I can not expect such thing from a reputed institute of LIC status and would like to request you to please look into and resolve the matter immediately.

Pl note that ther is no fault of mine for making the payment of premium hence I am not liable for any interest or any thing in this polcy.

An early reply will be highly appreciated.

With regards,
S.N.Tapadia
Cell - [protected]

cc. The Charman, LIC of India - with a request to pl look into.

--
S.N.Tapadia
Mob[protected] /[protected]

--
S.N.Tapadia
Mob[protected] /[protected]

--
S.N.Tapadia
Mob[protected] /[protected]

--
S.N.Tapadia
Mob[protected] /[protected]
"The information contained in this electronic message and any attachments to this message are intended for exclusive use of the addressee(s) and may contain confidential or privileged information. If you are not the intended recipient, please notify the sender at LIC OF INDIA or [protected]@licindia.com immediately and
destroy all copies of this message and any attachments. The views expressed in this E-mail message / Attachments, are those of the individual sender."

--
S.N.Tapadia
Mob[protected] /[protected]

--
S.N.Tapadia
Mob[protected] /[protected]

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On Sun, Aug 28, 2016 at 7:45 PM, s.n. Tapadia wrote:
Dear Sir,

I am surprised to receive the reply from your end regarding my policy no.[protected] as it took you seven months in framing a false reply to save your skin. If you see the my mails to you and your senior you will find that I am following this matter with LIC from Jan, 16 it self. Pl note and clarify the following:

1. This policy was enrolled on your online portal and I am paying the premium regularly.
2. I have paid premium of some other policies late with interest and never happened like this,
3. I am in correspondence from January 16 for making payment but no one was ready to accept the premium.
4. I was told that PAN no. is not registered with this policy hence I have arrange the same to branch.
5. I have not recd any alleged notice from LIC. If so please produce the letter and also my signature on the acknowledgement as alleged in your aforesaid mail.
6. A Govt. of India undertaking of repute LIC of India should have not behaved like this.

Pl note that all my other replies and points are prejudice and if LIC will not hear it properly I have no other alternative to recourse for other suitable actions including legal one.

I hope justice will prevail on you and you will look into the matter seriously and give justice to me.

With regards,
S.N.Tapadia

On Tue, Aug 23, 2016 at 12:27 PM, crm.ajmer wrote:
Dear Sir,
As our divisional office-ajmer has followed the complete and correct process with you well in time as mentioned
below...
1.When renewal premium due 10/2015 was not received either in branch or online then we have despatched a
Discontinuance notice letter dated 26.11.2015 to you on 30.11.2015 by registered A.D. post and its entry
is found in our despatched register at s.no.55 dt.30.11.2015.

2.AD duly acknowledged and signed by you was received back to us on 8.12.2015 which was entered in our
computer module system on same day and was kept in our record.

3.Therefore As per plan conditions, after 30 days from "notice received date", i.e. on 07.01.2016, Ulip AFM foreclosed the policy by treating it as 'Complete Withdrawal' case.
Thus, whatever happened has happened perfectly as per plan conditions and as per the systems duly in place. No further premiums can be accepted under the policy as it is in 'Complete Withdrawal' stage.

with regards.
Manager (CRM)
DO_Ajmer.

________________________________________________________________________________...
----- Original Message ----- From: "sdc.pune"
To: "crm.ajmer"
Cc: "it.ajmer" ; "nz_efeap" ; "nz_crm" ; "bo_182" ; "V V.Limaye"
Sent: Monday, August 22, 2016 3:16 PM
Subject: FW: NZ-AJMER-X018-BO 182-ULIP-PLAN[protected].-MK

Madam/Sir,

Please note the following points with respect to this policy.

1. FUP under the policy is 10/2015 and premium due date for this due is 25.10.2015. Policy being under YLY mode Grace period available was upto 25.11.2015.

2. As this premium due 10/2015 was not paid within grace period, a notice was printed on 27.11.2015 and sent to the policy holder to opt either to pay the further premium immediately or to opt for 'Complete Withdrawal' by choice. This was sent as per plan conditions and was sent by Registered Ad. post.

3. The acknowledgement of this notice must have been received by the Division/Branch, upon which they have keyed in the "notice received date" into the system. This is nothing but the date on which party received the notice sent to him. They have keyed in 01.12.2015 as notice received date into the system.

4. As per plan conditions, after 30 days from "notice received date", i.e. on 07.01.2016, Ulip AFM foreclosed the policy by treating it as 'Complete Withdrawal' case.

Thus, whatever happened has happened perfectly as per plan conditions and as per the systems duly in place. No further premiums can be accepted under the policy as it is in 'Complete Withdrawal' stage.

SDC-Pune.
________________________________________

"The information contained in this electronic message and any attachments to this message are intended for exclusive use of the addressee(s) and may contain confidential or privileged information. If you are not the intended recipient, please notify the sender at LIC OF INDIA or [protected]@licindia.com immediately and destroy all copies of this message and any attachments. The views expressed in this E-mail message / Attachments, are those of the individual sender."

--
S.N.Tapadia
Mob[protected] /[protected]
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