Life Insurance Corporation of India [LIC] — paid lic premium but till date receipt not received

Address:Jalgaon, Jalgaon, Maharashtra, 425001

I paid lic premium online through lic portal pay direct without login. On dated 25.11.2020 of rs. 5444.45, through credit card and my credit card account shows the debit amount of rs 5444.45 but at that time payment acknowledgement shows the error transaction failed but my amount was not refunded till date or receipt also not received and policy shows the due, so please do the needful.
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Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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I retired from Kirloskar Electric Co in 1994. I have been getting Rs 1763 /= twice every year but I do not seem to have received last Oct 2019.
I have no record to give you more information such as ref no etc. The amount is being credited directly to my Bank of India Mallesw aram branch account

Whom should I approach now to get details?
Sir i have paid rs. 982.00 for policy no[protected] through life corporation of India online pay direct service on date[protected] . I have not received payment receipt or confirmation massage from life corporation of India. Rs.982.00 debited from my account same time. i have same issue on dated 08/02/2020

Please help me...

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