[Resolved]  Limeroad — Amount debited but order not placed

Website:www.limeroad.com

I tried to order a crop top on 14th august using my debit card. The amount got deducted instantly but the order was not placed. The item is still being shown in my cart and no such order is being shown in the 'my orders' column. I lodged a complaint on their site yesterday but have not yet received any response. This is highly unprofessional and unexpected from a site as reputed as limeroad.
I demand a refund of 659/- that was debited from my account.
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Sep 24, 2016
Complaint marked as Resolved 
LimeRoad customer support has been notified about the posted complaint.
Verified Support
Aug 23, 2016
LimeRoad Customer Care's response
Hi Oindrila, We’re so sorry for the inconvenience caused to you. Please share your registered contact number and registered e-mail id so we can resolve the query at the earliest.
You may also write to us at [protected]@limeroad.com or call us on[protected]. Our working hours are 10am to 8pm, 7 days a week.
Complaint comments 

Comments

When will i receive my order?
Order no. [protected]
Place this order soon.
LimeRoad Customer Care's response, Sep 6, 2016
Verified Support
Dear Chandrahasan, Please feel free to write to us at heretohelp@limeroad.com or call us on 0124-6683700. Our working hours are 10am to 8pm, 7 days a week. We will make sure that you get the best resolution and your query gets resolved at the earliest.

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