Submit a Complaint
Clothing, Shoes & Accessories
LimeRoad

[Resolved]  Limeroad — customer care number unanswerable

Address:Hyderabad, Telangana, 500018

Even after multiple calls all day long, the customer care doesn't route the call to an executive even after a 10minute wait on line which seems to create an unfriendly customer environment. Being a first time user of the app and liking the wide range of varieties, this has been a total bummer.
I hope they are more attentive towards their customers necessities through customer care service rather than en number of notifications every now and then.
Was this information helpful?
No (0)
Yes (0)
May 30, 2019
Complaint marked as Resolved 
apologized for inconvenience and escalated the request
LimeRoad customer support has been notified about the posted complaint.
Verified Support
May 31, 2019
LimeRoad Customer Care's response We are so sorry. Please write to us at [protected]@limeroad.com so that we can help you out. You can also raise your query on the LimeRoad app (go to the left sidebar, click on 'My Orders/Help' and click on 'Need Help' button against the order) so that we can act on this promptly - Team LimeRoad.
Complaint comments 
2 Comments

Related LimeRoad reviews

[Resolved]Limeroad - Unresolved Refund and Potential Fraudulent Practices by Limeroad[Resolved]Limeroad - Paid for the order but order wasn't created[Resolved]Limeroad - Refund not received from LR credits to Phonepe[Resolved]Limeroad - Refund not received in my PhonePe account[Resolved]Limeroad - Money deceived, fraud activities, no cooperation, always marking as resolved, third time I am filling the complaint.1
View all 1210 LimeRoad Reviews

Comments

I order a kurti on limeroad but the dress was not looking good on me . So I return the product . I was pay the amount of product through paytm . I want to know when my refund is get back to my paytm account. Please do anything and solve my problem soon.i want to get back my money
Reply
LimeRoad Customer Care's response, Jun 7, 2019
Verified Support
We are so sorry. Please write to us at [email protected] so that we can help you out. You can also raise your query on the LimeRoad app (go to the left sidebar, click on 'My Orders/Help' and click on 'Need Help' button against the order) so that we can act on this promptly - Team LimeRoad.
I had ordered a tshirt but due to cheap quality i return it.
Now its passed more than 4 days, but till time credit not received.

Regards
Rohit Monga
Registerd num [protected]
Reply
LimeRoad Customer Care's response, Jun 16, 2019
Verified Support
It was nice to talk to you. We hope that we were able to resolve your concern. We look forward to your continued association with LimeRoad-Team LimeRoad.

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    LimeRoad
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    41%
    Complaints
    1210
    Pending
    0
    Resolved
    487
    View all 1210 LimeRoad reviews & complaints
    LimeRoad Phone
    +91 12 4668 3700
    LimeRoad Address
    4th & 5th Floor, Plot No. 48, Sector 44, Gurgaon, Haryana, India - 122001
    View all LimeRoad contact information